John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 11

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
178 Reviews

Dealership Experience

21 yrs, 11 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

178 Reviews

Write a Review

178 Reviews of John Brooks

October 24, 2024

Dealership Rating
Employee Rating

Staff is always efficient, friendly, and ensure all bases are covered. They always remain transparent and helpful which sets them apart from most dealerships! More

by Aïcha Ndiaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ryan Driebe

Oct 25, 2024

Nissan of Elk Grove responded

Aïcha, Thank you so much for your kind words! We're thrilled to hear that our team made a positive impression on you. We always strive to provide exceptional service and ensure every detail is taken care of. Your feedback means a lot to us, and we look forward to serving you again in the future!

October 11, 2024

Dealership Rating
Employee Rating

Service department has tremendously improved their ability to accept drive up customers. John, Marc and Patrick made me feel like I was part of the Nissan family. Took car of my car as if it was his o More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton , Marc Lauture

Oct 11, 2024

Nissan of Elk Grove responded

Jose, Thank you so much for your wonderful feedback! We're thrilled to hear that John, Marc, and Patrick provided you with exceptional service. We always aim to treat every vehicle with the utmost care, just like it’s our own. We're glad you noticed the improvements in our drive-up service, and we look forward to continuing to provide you with top-notch care in the future. See you next time, and thank you for choosing Nissan of Elk Grove!

October 05, 2024

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Employee Rating

Service advisor was friendly and informative. He had my vehicle history and made recommendations. Waiting room was full so could be bigger waiting area. More

by captreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Nissan of Elk Grove responded

Thank you for your feedback! We're glad to hear that our service advisor was friendly and informative! We appreciate your suggestion regarding the waiting area and will keep it in mind as we work to improve our facility. If there’s anything else we can assist you with, please don’t hesitate to reach out.

October 04, 2024

Dealership Rating
Employee Rating

Khan is a great asset for this company. Helpful and respectful, we’re very happy with our purchase. Hands down with khan’s service, he gave me a lot of options to be able to get the best ca More

by Cristophermartin324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Hesam Ghaffari

Oct 04, 2024

Nissan of Elk Grove responded

Cristopher, Thank you so much for this incredible review! We're thrilled to hear that Khanh provided such helpful and respectful service, and that he was able to guide you in finding the perfect car to fit your budget. Your recommendation to the Elk Grove community means the world to us. If you ever need anything in the future, we’re here for you. Thanks again, and enjoy your new car!

October 01, 2024

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I have been very pleased with the quality of service. Service department always meets my needs. Everyone is always very polite and delivers on time. More

by Melvs50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton , Franz Henderson

Oct 02, 2024

Nissan of Elk Grove responded

Thank you so much for the 5-star review and kind words! We are more than happy to be able to assist you with your vehicle and look forward to the next time!

September 20, 2024

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Employee Rating

Very helpful . Gets things completed in a timely manner. Keeps you updated on the progress. More

by Sherylkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Addison Hussey

Sep 23, 2024

Nissan of Elk Grove responded

Sheryl, Thank you for the 5-star review! We are so glad you had a quick and efficient visit with us! We appreciate your business and look forward to the next time we can assist you!

August 28, 2024

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Employee Rating

I love nissan of elk grove because the personal is very nice and help full, More

by Cesar garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton, Rebecca Garcia

Aug 29, 2024

Nissan of Elk Grove responded

Cesar, Thank you so much for taking the time to leave your 5-star review! We are so glad you had a great experience in our service center and with our service team members. Taking amazing care of our clients and their vehicles is our top priority! We look forward to the next time we can assist you.

August 08, 2024

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Employee Rating

Front counter employees are excellent! Very informative and positive individuals. Big John and Derick are good people. Nissan should be very proud to have them as employees. 👍🏽 More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Lauture, Derek Ortiz

Aug 09, 2024

Nissan of Elk Grove responded

Wade, Thank you so much for taking the time to leave your 5-star review! We are so glad our team members have left such a lasting impression. We really are so proud to have such amazing people on our team. We appreciate your business and look forward to the next time we can assist you!

August 07, 2024

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Employee Rating

I did not go into the dealership to purchase a car today, I received a call during a service appointment. This was my 2nd purchase here and there will definitely be a 3rd. They made everything a breeze and i More

by Dawnstylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Hesam Ghaffari , Herbie McQuay

Aug 07, 2024

Nissan of Elk Grove responded

Thank you so much for taking the time to share your 5-star review with us! We are so glad we've been able to assist you more than time with the purchase of a new vehicle! We truly appreciate your loyal patronage and look forward to being here for all your vehicle needs.

May 25, 2024

Dealership Rating
Employee Rating

Absolutely love Nissan of Elk Grove, I always have a wonderful and easy experience when I stop by for purchasing or maintenance. All of the staff I that assists me are always knowledgeable, kind, and ef More

by Aïcha Ndiaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari , John Ryan Driebe, Briana Hernandez, Stephen Tran

May 28, 2024

Nissan of Elk Grove responded

Thank you so much for your kind words! We are so glad you had an amazing experience working with us. We really love to ensure our clients always have a car-buying experience that is seamless and enjoyable! We truly appreciate your business and look forward to a long-lasting relationship!

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