I am thrilled to share my experience with Gunn Honda of
San Antonio, Texas, which has consistently provided outstanding customer service throughout my interactions with them. Most recently, I brought my 20
San Antonio, Texas, which has consistently provided outstanding customer service throughout my interactions with them. Most recently, I brought my 2019 Honda Passport in for a recall repair, and the service team exceeded my expectations once again.
From the moment I arrived, the staff was welcoming and attentive. They took the time to explain the recall details and the steps involved in the repair, ensuring I felt informed and confident in their expertise. The repair was completed efficiently, and I appreciated the regular updates on the progress. They made the entire process seamless and stress-free.
Additionally, my past buying experiences at Gunn Honda have been exceptional. When I purchased my 2019 Honda Passport and my 2017 CR-V, the sales team was knowledgeable, patient, and never pushy. They listened to my needs, helped me find the perfect vehicles, and made the financing process smooth.
Overall, I can't recommend Gunn Honda highly enough. Their commitment to outstanding customer service, both in sales and service, has made me a loyal customer. Whether for a recall repair or purchasing a new vehicle, you can expect a top-notch experience at Gunn Honda!
More
by e_s7142
Service Price Transparency
The customer service and service was excellent.
The staff was helpful and knowledgeable. I would would recommend them for service.
The staff was helpful and knowledgeable. I would would recommend them for service.
More
by balvanth
Service Price Transparency
Jan 06, 2025 -
Gunn Honda responded
Thank you for sharing your positive experience! We’re thrilled to hear that our staff provided excellent service and was helpful and knowledgeable. Your recommendation means the world to us, and we look forward to serving you again in the future!
Great communications from the service staff.
Thank you for getting the recall squared away, cheers!
Thank you for getting the recall squared away, cheers!
More
by Luis G
Service Price Transparency
Jan 06, 2025 -
Gunn Honda responded
Thank you for your feedback! We're thrilled to hear that our service staff kept you informed and took care of your recall issue. We appreciate your trust in us and look forward to serving you again in the future. Cheers!
Excellent service and customer support!
Simple to deal with. Knowledgeable staff as well. We keep them on our business!
Simple to deal with. Knowledgeable staff as well. We keep them on our business!
More
by Andy R
Dec 09, 2024 -
Gunn Honda responded
Thank you for your kind words! We're thrilled to hear you found our service straightforward and our staff knowledgeable. Providing excellent customer support is our top priority, and we’re honored to have earned your continued business. We truly appreciate it!
Excellent costumers service.
No hassle and pleasant experience. Very knowledgeable staff and a beautiful facility.
No hassle and pleasant experience. Very knowledgeable staff and a beautiful facility.
More
by Marcos
Dec 10, 2024 -
Gunn Honda responded
Thank you for your wonderful review! We're thrilled you enjoyed our hassle-free process, knowledgeable staff, and beautiful facility. Providing excellent customer service is our top priority, and we’re glad we made your experience a pleasant one. We hope to see you again!
Efficient and friendly service.
Scheduled appointment and lasted the time they estimated. Clean waiting room.
Scheduled appointment and lasted the time they estimated. Clean waiting room.
More
by aaronjackson
Service Price Transparency
Nov 11, 2024 -
Gunn Honda responded
Thank you for your feedback! We’re glad to hear that you experienced efficient and friendly service and that your appointment stayed on schedule. It's great to know you appreciated our clean waiting room as well. We look forward to serving you again!
Nov 12, 2024 -
Gunn Honda responded
Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed our friendly service and comfortable waiting area. It’s great to know our communicative staff and quick turnaround met your expectations, and we’re especially pleased that your vehicle was returned even cleaner than when you arrived. We look forward to welcoming you back for future visits!
It was respectful and quick service.
They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget.
They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget.
More
by Drew
Service Price Transparency
Oct 01, 2024 -
Gunn Honda responded
Thank you for sharing your experience! We're glad to hear that you received respectful and quick service. It's important to us that our customers feel confident in our professionalism, and we're happy we could provide honest service without pressuring unnecessary repairs. We appreciate your trust!
I had two car windows repaired.
The service had to order parts overnight and my vehicle was repaired the next day. Joe, the service representative, noticed a break light was out an
The service had to order parts overnight and my vehicle was repaired the next day. Joe, the service representative, noticed a break light was out and had it replaced. Great service and customer care.
More
by Kevin
Service Price Transparency
Aug 15, 2024 -
Gunn Honda responded
Thank you, Kevin, for sharing your experience! We're glad we could get your car windows repaired quickly and efficiently. It's great to hear that Joe went the extra mile by noticing and replacing your brake light as well. Providing excellent service and customer care is our priority, and we're happy you had a positive experience. We appreciate your trust and look forward to helping you again in the future!
The service team was very knowledgeable about the issue I
was having with my vehicle and provided updates to keep me in the loop for how the repair was going.
was having with my vehicle and provided updates to keep me in the loop for how the repair was going.
More
by jessedahlin4
Service Price Transparency
Aug 15, 2024 -
Gunn Honda responded
Thank you for your kind review! We're glad to hear that our service team was able to address the issue with your vehicle and keep you updated throughout the repair process. Keeping our customers informed is a priority, and we appreciate your trust in us. We look forward to assisting you again in the future!
Customer service is wonderful .
. the dealership is vey clean .. love that they have refreshments for the people waiting
. the dealership is vey clean .. love that they have refreshments for the people waiting
More
by nuelifabian0925
Service Price Transparency
Aug 14, 2024 -
Gunn Honda responded
Thank you for your kind words! We're glad you enjoyed our customer service and clean dealership. We're happy the refreshments made your wait more comfortable!