Joe Toepfer
Joe Toepfer at Gunn Honda

Joe Toepfer

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
264 Reviews
4.9

264 Reviews

Write a Review

264 Reviews of Joe Toepfer

May 16, 2025

Dealership Rating
Employee Rating

Gunn is the best service provider. Richard my shuttle provider took the extra step to get my concerns addressed. Telling me ask for the service supervisor to figure out the noise. A s More

by nasser.moiduddinmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard "Shuttle Driver"

May 11, 2025

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Employee Rating

Customer service was professional and attention to detail was top-notch. The waiting area was also very clean. Overall, everything was satisfactory. More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Gunn Honda responded

Thank you for your thoughtful review! We're pleased to hear that you had a positive experience with our professional customer service and that our team's attention to detail met your expectations. We're also glad you found the waiting area clean and comfortable. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

April 23, 2025

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Employee Rating

My first visit. Everyone was helpful and attentive. Nice clean waiting area. I will return. More

by cheriedee66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 23, 2025

Gunn Honda responded

Thank you for choosing us for your first visit! We’re so glad to hear that our team was helpful and attentive, and that you enjoyed our clean waiting area. We truly appreciate your feedback and look forward to welcoming you back for your next visit!

March 28, 2025

Dealership Rating
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Great service. The only issue is that when I went to pickup the vehicle, it took several min for someone to acknowledge me and page my service rep. More

by cmlackups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Gunn Honda responded

Thank you for your feedback! We're glad to hear you received great service, but we apologize for the delay when picking up your vehicle. We appreciate your patience and will work on improving our responsiveness. We look forward to serving you again in the future!

February 07, 2025

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I am thrilled to share my experience with Gunn Honda of San Antonio, Texas, which has consistently provided outstanding customer service throughout my interactions with them. Most recently, I brought my 20 More

by e_s7142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Gunn Honda responded

Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that your experiences with both our sales and service teams have been exceptional. Providing outstanding customer service is our top priority, and we’re so glad we could make your recall repair seamless and stress-free. It’s also wonderful to know that your past vehicle purchases with us were just as positive. We truly appreciate your loyalty and recommendation, and we look forward to serving you again in the future!

December 21, 2024

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The customer service and service was excellent. The staff was helpful and knowledgeable. I would would recommend them for service. More

by balvanth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Gunn Honda responded

Thank you for sharing your positive experience! We’re thrilled to hear that our staff provided excellent service and was helpful and knowledgeable. Your recommendation means the world to us, and we look forward to serving you again in the future!

December 12, 2024

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Employee Rating

Great communications from the service staff. Thank you for getting the recall squared away, cheers! More

by Luis G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Gunn Honda responded

Thank you for your feedback! We're thrilled to hear that our service staff kept you informed and took care of your recall issue. We appreciate your trust in us and look forward to serving you again in the future. Cheers!

December 05, 2024

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Employee Rating

Excellent service and customer support! Simple to deal with. Knowledgeable staff as well. We keep them on our business! More

by Andy R
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Freeman Sparks

Dec 09, 2024

Gunn Honda responded

Thank you for your kind words! We're thrilled to hear you found our service straightforward and our staff knowledgeable. Providing excellent customer support is our top priority, and we’re honored to have earned your continued business. We truly appreciate it!

December 04, 2024

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Excellent costumers service. No hassle and pleasant experience. Very knowledgeable staff and a beautiful facility. More

by Marcos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Freeman Sparks

Dec 10, 2024

Gunn Honda responded

Thank you for your wonderful review! We're thrilled you enjoyed our hassle-free process, knowledgeable staff, and beautiful facility. Providing excellent customer service is our top priority, and we’re glad we made your experience a pleasant one. We hope to see you again!

October 31, 2024

Dealership Rating
Employee Rating

Efficient and friendly service. Scheduled appointment and lasted the time they estimated. Clean waiting room. More

by aaronjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Gunn Honda responded

Thank you for your feedback! We’re glad to hear that you experienced efficient and friendly service and that your appointment stayed on schedule. It's great to know you appreciated our clean waiting room as well. We look forward to serving you again!

Nov 12, 2024

Gunn Honda responded

Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed our friendly service and comfortable waiting area. It’s great to know our communicative staff and quick turnaround met your expectations, and we’re especially pleased that your vehicle was returned even cleaner than when you arrived. We look forward to welcoming you back for future visits!

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