Great customer service.
Timely and clear communication. Would definitely recommend to others who need service
Timely and clear communication. Would definitely recommend to others who need service
More
by Jjaymitch1
Service Price Transparency
Feb 23, 2026 -
Gunn Honda responded
Thank you for the kind review! We’re glad to hear you experienced great customer service along with timely, clear communication throughout your visit. Providing a smooth and transparent service experience is always our goal. We truly appreciate your recommendation and look forward to assisting you again whenever you need us.
I had a dream wonderful experience with Joe yesterday n
the blue team: I hate going in for general maintenance, but Joe was so informative and knowledgeable. He pointed out that my tires were different age
the blue team: I hate going in for general maintenance, but Joe was so informative and knowledgeable. He pointed out that my tires were different ages and explain to me how they were wearing. I got my oil changed, and I also rotated my tires and was educated on the age and the where all in all a great experience.!
More
by sheargarage67
Service Price Transparency
Feb 25, 2026 -
Gunn Honda responded
Thank you for sharing your experience! We’re so glad Joe and our Blue Team made your visit a great one. We understand that routine maintenance isn’t everyone’s favorite errand, so it’s wonderful to hear that Joe’s informative and knowledgeable approach helped you feel comfortable and confident. Taking the time to explain tire age and wear is exactly the level of care we strive to provide. We appreciate you trusting us with your vehicle and look forward to seeing you next time!
For the mo part, Gunn has provided us fair to good
service. However, there have been times that Gunn misses the mark. Two examples from this service visit should help Gunn understand my review. Althou
service. However, there have been times that Gunn misses the mark. Two examples from this service visit should help Gunn understand my review. Although there is a $20 discount for oil change service after 1pm, the cashier and Service Rep forgot to ensure that the discount was reflected in our final bill. We ad to return for the refund. We were also advised that the engine air filter and cabin air filter needed replacement and showed us the current filters. We said no because it is basic maintenance that we can do ourselves. However, when we replaced the old cabin air filter, we discovered it had been put back incorrectly.
I do not remember the names of any of the Service Department staff.
More
by andyv108
Service Price Transparency
Feb 25, 2026 -
Gunn Honda responded
Thank you for your honest feedback. We’re glad to hear that, overall, you’ve received fair to good service from us, but we sincerely apologize for the frustrations you experienced during this visit. Missing the advertised oil change discount and requiring a return trip for a refund is certainly inconvenient, and we understand how disappointing that can be. We’re also sorry to hear the cabin air filter was not reinstalled correctly after inspection — that is not the level of care we aim to provide.
Your comments are valuable and help us improve our processes and attention to detail. We would appreciate the opportunity to learn more about your visit so we can address this with our service team. Please feel free to contact our Service Manager at your convenience. Thank you for bringing this to our attention and for giving us the chance to do better.
Service Department along with my Advisor Joe Esparza are
the best a definite 5 star 🌟 team!
the best a definite 5 star 🌟 team!
More
by roberthinojosa928
Service Price Transparency
Dec 15, 2025 -
Gunn Honda responded
Thank you so much for the incredible 5-star review! We’re thrilled to hear that you had such a positive experience with our Service Department and that Joe Esparza took great care of you. Joe truly takes pride in delivering excellent service, and your kind words mean a lot to our entire team. We appreciate your trust and look forward to assisting you again in the future!
Good service and knowledgeable representative
Appreciate the help for providing the information and got my service done quixkly
Appreciate the help for providing the information and got my service done quixkly
More
by ponnalaashok
Service Price Transparency
Aug 27, 2025 -
Gunn Honda responded
Thank you for your feedback! We’re glad our team was able to provide the information you needed and complete your service quickly. We appreciate your trust in us and look forward to helping you again in the future.
Very professional & knowledgeable workers that know their
profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be do
profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be done to keep your Honda running smoothly. ⭐️⭐️⭐️⭐️⭐️
More
by trs.roosteristhebest
Service Price Transparency
Aug 05, 2025 -
Gunn Honda responded
Thank you for the thoughtful review! We’re glad to hear that our team’s professionalism and expertise stood out during your visit. Keeping you informed about your vehicle’s maintenance is important to us, and we’re happy to help ensure your Honda stays in great condition for the road ahead. We appreciate your trust and look forward to serving you again!
The service guy was very helpful, he kept me informed
during the service, also helped when I forgot my discounts, he helped get me a credit back, quickly and effectively! Very happy! He did excellent!
during the service, also helped when I forgot my discounts, he helped get me a credit back, quickly and effectively! Very happy! He did excellent!
More
by Tamatha.tate
Service Price Transparency
Jul 17, 2025 -
Gunn Honda responded
Thank you for your wonderful feedback! We’re glad to hear our service team kept you informed throughout your visit and quickly helped you recover your discounts. It’s great to know you had such a positive experience. We appreciate your kind words and look forward to serving you again!
Joe has always been attentive and very responsive with my
needs when it comes to service.
needs when it comes to service.
More
by rg01720
Service Price Transparency
Jul 02, 2025 -
rg01720 responded
The Joe I worked with is Joe Esparza not Joe Toepfer.
Great customer service and great service.
Car feels grew and better than other Honda dealerships i have gone to for service
Car feels grew and better than other Honda dealerships i have gone to for service
More
by sm78704tx
Service Price Transparency
Jun 18, 2025 -
Gunn Honda responded
Thank you for the great review! We’re so happy to hear that your car feels great and that our service stood out compared to other Honda dealerships you’ve visited. Providing excellent customer care and quality work is our top priority. We appreciate your trust!
Very helpful and caring for the customers, especially
Joe, he is not only patient but also very knowledgeable in customer care
Joe, he is not only patient but also very knowledgeable in customer care
More
by kimtdn102002
Jun 04, 2025 -
Gunn Honda responded
Thank you for your kind review! We're so glad to hear that you had a positive experience and that Joe made such a great impression with his patience and customer care expertise. His commitment to helping customers truly stands out. We appreciate your support and look forward to serving you again!
Dealer Reviews
Cars for Sale
Dealer Log In
