Donny Penn

I have never been treated so good in a dealership, not even when I bought a car, as I was at Gunn Honda. Their kindness, professionalism and patience to walk the customer through the whole process step by even when I bought a car, as I was at Gunn Honda. Their kindness, professionalism and patience to walk the customer through the whole process step by step had been amazing and reduces the stress because, for me that I’m not a car expert, they helped me understand what was being done, which gave me so much peace of mind. I would like to recognize Donny who contacted me and took my car immediately to get it serviced and of course to Alexis Mendoza who oversaw every step of the process while keeping me informed. He even spoke with my father in law (he is the engine expert) to let him know what was wrong and what was being done to remedy the problem. From the bottom of my heart, keep up the excellence, professionalism and high standards of your customer service. Thank you Gunn Honda; y’all have been a blessing! More

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Efficient fast Honda Pilot work, good service. No problems, work done in a timely manner. No problems, work done in a timely manner. More

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The staff is friendly and ready to serve as soon as you pull up. Great service and quick. pull up. Great service and quick. More

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Awesome customer service. I received reports about my vehicle, while I was waiting. I’m Very satisfied. I received reports about my vehicle, while I was waiting. I’m Very satisfied. More

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Really happy with my car repairs. Felt luckily that the dealership had the equipment needed in stock. I’m not going to lie after 4 hours and hundred of dollars spent I was a little di Felt luckily that the dealership had the equipment needed in stock. I’m not going to lie after 4 hours and hundred of dollars spent I was a little disappointed that my car wasn’t vacuumed out, I guess I assumed that was common courtesy. More

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For the mo part, Gunn has provided us fair to good service. However, there have been times that Gunn misses the mark. Two examples from this service visit should help Gunn understand my review. Althou service. However, there have been times that Gunn misses the mark. Two examples from this service visit should help Gunn understand my review. Although there is a $20 discount for oil change service after 1pm, the cashier and Service Rep forgot to ensure that the discount was reflected in our final bill. We ad to return for the refund. We were also advised that the engine air filter and cabin air filter needed replacement and showed us the current filters. We said no because it is basic maintenance that we can do ourselves. However, when we replaced the old cabin air filter, we discovered it had been put back incorrectly. I do not remember the names of any of the Service Department staff. More

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Service Department along with my Advisor Joe Esparza are the best a definite 5 star 🌟 team! the best a definite 5 star 🌟 team! More

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Always treated so well here. They listen to my concerns and repair my vehicle correctly. Thank you Gunn team. They listen to my concerns and repair my vehicle correctly. Thank you Gunn team. More

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Very professional & knowledgeable workers that know their profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be do profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be done to keep your Honda running smoothly. ⭐️⭐️⭐️⭐️⭐️ More

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Toni Simpson was awesome and very courteous! Gunn Honda dealership is a really great place for services for your vehicles, the staff is very friendly! Gunn Honda dealership is a really great place for services for your vehicles, the staff is very friendly! More

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