Donny Penn

My preferred dealership, been in business with Gunn for about 5 years and I always go back to Gunn. about 5 years and I always go back to Gunn. More

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Rosa and the Gunn Honda team were great! The waiting area was clean and stocked with drinks and snacks…. The team kept me informed and were very helpful with my questions. There’s a reason w The waiting area was clean and stocked with drinks and snacks…. The team kept me informed and were very helpful with my questions. There’s a reason why my family and I have chosen Gunn Honda for over 30 years! More

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We were very pleased with the service and the we were treated. Thanks so very much. treated. Thanks so very much. More

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I appreciate the staff at the express service lane immensely. I took in a key fob that wasn't working. Instead of just charging me for a replacement, they got it to work! Excellent customer service immensely. I took in a key fob that wasn't working. Instead of just charging me for a replacement, they got it to work! Excellent customer service and saved so much money! Thank you so much for your extra effort 👌 💪 🙂 ❤️ More

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Alex, and Spencer were attentive my wishes for just the perfect crv for my needs. Pleasant & professional through out the sales process. Even the people who helped with the financial end of the car purch perfect crv for my needs. Pleasant & professional through out the sales process. Even the people who helped with the financial end of the car purchase were plesant and professional. Definitely recommend to others looking for an auto. More

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Good service, though every time I have gone for a $100 oil change, l leave having spent hundreds of dollars on additional recommended work. I went for an oil change on Saturday, August 8th, with just en oil change, l leave having spent hundreds of dollars on additional recommended work. I went for an oil change on Saturday, August 8th, with just enough cash, and, after waiting about 45 minutes, the service manager called. He said the technician was recommending an alignment ($149.99+) and a brake flush ($199.96). I said l just had an alignment with new tire purchase a couple of years ago. The service manager said Honda recommends alignment every 12k miles and brake flush never done (there-l started bringing 2015 Civic to Gunn about 2 years ago). I asked if 'metrics' had been done to see if the car needed an alignment. Service manager said they could put it on the rack to find out. I said please do. A short time later, l received another call from the service manager. He said the alignment was fine and the brake fluid, too. I ended up saving myself over $350 that l didn't have anyway. It makes me wonder if the previous unexpected work costing hundreds of dollars was actually necessary.🤔 Gunn technicians, if Honda recommends it, check the vehicle to be sure the work is actually needed at that time and give consumers ALL of the information so they can make an informed choice. Consumers, ask to see the data that supports any 'recommended' additional work! You could also save yourself hundreds of dollars. More

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Excellent service Definitely returning Quick fast service, friendly service, comfortable waiting area. Good communication is always a plus service, friendly service, comfortable waiting area. Good communication is always a plus More

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I used express service for oil change on my 2023 Honda Passport. They were quick, professional, and friendly. Passport. They were quick, professional, and friendly. More

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I have never been treated so good in a dealership, not even when I bought a car, as I was at Gunn Honda. Their kindness, professionalism and patience to walk the customer through the whole process step by even when I bought a car, as I was at Gunn Honda. Their kindness, professionalism and patience to walk the customer through the whole process step by step had been amazing and reduces the stress because, for me that I’m not a car expert, they helped me understand what was being done, which gave me so much peace of mind. I would like to recognize Donny who contacted me and took my car immediately to get it serviced and of course to Alexis Mendoza who oversaw every step of the process while keeping me informed. He even spoke with my father in law (he is the engine expert) to let him know what was wrong and what was being done to remedy the problem. From the bottom of my heart, keep up the excellence, professionalism and high standards of your customer service. Thank you Gunn Honda; y’all have been a blessing! More

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Efficient fast Honda Pilot work, good service. No problems, work done in a timely manner. No problems, work done in a timely manner. More

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