Joe Toepfer
Joe Toepfer at Gunn Honda

Joe Toepfer | Page 11

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
285 Reviews
4.9

285 Reviews

Write a Review

285 Reviews of Joe Toepfer

October 05, 2021

Dealership Rating
Employee Rating

Dealership always prompt courteous and professional. We have been with Gunn Honda for 20 years. More

by everstone2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Gunn Honda responded

You made my day! I am so glad to hear that for the past 20 years our service team has been able to accurately diagnose your vehicle. We appreciate your business and lifelong loyalty to Gunn Honda.

September 24, 2021

Dealership Rating
Employee Rating

When I bring my car here for service it is always fast and efficient what they quote me is exactly what I pay More

by Happy car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2021

Gunn Honda responded

Thank you for the fabulous FIVE STAR review, I am proud to know our team delivered the excellent customer service we are known for. We appreciate your business and look forward to welcoming you back to Gunn.

September 12, 2021

Dealership Rating
Employee Rating

Excelente servicio . Todas mis dudas fueron aclaradas en cuanto al problema con mi camioneta. Joe Toepefer aclaro todas mis dudas . El tiempo de ese pera fue excelente . More

by marathon5939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2021

Gunn Honda responded

¡Me has alegrado el día! Me alegra mucho saber que Felicia pudo diagnosticar con precisión su vehículo. Estoy orgulloso de Joe y de nuestro equipo de servicio y transmitiré sus comentarios a su equipo de liderazgo. Gunn es conocido por ir más allá para nuestros clientes y estoy orgulloso de haberle brindado ese nivel de servicio. Esperamos darle la bienvenida nuevamente a Gunn Auto.

September 03, 2021

Dealership Rating
Employee Rating

Joe treated me with respect from the time I got there till the time I left. He also kept me up to speed with what was going on with my vehicle. I felt like I was at home relaxing watching. More

by Bobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Gunn Honda responded

Bobby, you absolutely made my day!! Thank you for your FIVE STAR review! I am thrilled to know that Joe delivered the excellent service we strive to provide each customer and that he exceeded your expectations. I will inform his leadership team about your kind comments. We look forward to welcoming you back to Gunn Honda. Drive safe out there!

August 23, 2021

Dealership Rating
Employee Rating

Quite courteous,very knowledgeable. Overall a pleasant experience. The facility was very clean fresh water and coffee and tea was available More

by jimimac0507
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 30, 2021

Gunn Honda responded

Thank you for the fabulous FIVE STAR review, I am proud to know our team was able to repair your vehicle quickly. We appreciate your business and look forward to welcoming you back to Gunn.

Aug 23, 2021

jimimac0507 responded

I was very pleased with the response to my inquiry the staff appeared genuinely genuinely concerned about my well-being and my airbag situation was addressed immediately

August 20, 2021

Dealership Rating
Employee Rating

Courteous and professional. Have always had a good experience with this company. Everyone is friendly and ready to help. So far, no complaints with service. More

by diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Gunn Honda responded

Diana, thank you for the fabulous FIVE STAR review. We appreciate your business and look forward to welcoming you back to Gunn Honda.

August 12, 2021

Dealership Rating
Employee Rating

The Gunn dealerships have always been legendary in San Antonio. I’m pleased to learn firsthand that is still the case. Their customer service is and alway been the gold standard of automobile dealershi More

by Tuco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 20, 2021

Dealership Rating
Employee Rating

I always buy my cars at this dealer and I also do the maintenance. They are great at the front desk, salesman and car service. I just took my mini van for maintenance and Joseph T made sure to do everyth More

by Rosa Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Gunn Honda responded

Thank you for the positive feedback! Glad to have you as a part of the Gunn family!

July 11, 2021

Dealership Rating
Employee Rating

Every time I have my car service there polite and courteous. The service managers are always attentive to the customers. I always enjoy the time I have at the dealership. More

by Rusty7006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 07, 2021

Dealership Rating
Employee Rating

Service advisor was knowledgeable and courteous. He met me promptly. He promptly called when car was ready and made sure I found my car after the service was complete. He also advised me on upcoming requir More

by Planetdomino
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 07, 2021

Gunn Honda responded

Thanks for the review! We’re glad we were able to provide you with a great customer service experience.

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