Joe Toepfer
Joe Toepfer at Gunn Honda

Joe Toepfer | Page 11

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
282 Reviews
4.9

282 Reviews

Write a Review

282 Reviews of Joe Toepfer

September 03, 2021

Dealership Rating
Employee Rating

Joe treated me with respect from the time I got there till the time I left. He also kept me up to speed with what was going on with my vehicle. I felt like I was at home relaxing watching. More

by Bobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Gunn Honda responded

Bobby, you absolutely made my day!! Thank you for your FIVE STAR review! I am thrilled to know that Joe delivered the excellent service we strive to provide each customer and that he exceeded your expectations. I will inform his leadership team about your kind comments. We look forward to welcoming you back to Gunn Honda. Drive safe out there!

August 23, 2021

Dealership Rating
Employee Rating

Quite courteous,very knowledgeable. Overall a pleasant experience. The facility was very clean fresh water and coffee and tea was available More

by jimimac0507
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 30, 2021

Gunn Honda responded

Thank you for the fabulous FIVE STAR review, I am proud to know our team was able to repair your vehicle quickly. We appreciate your business and look forward to welcoming you back to Gunn.

Aug 23, 2021

jimimac0507 responded

I was very pleased with the response to my inquiry the staff appeared genuinely genuinely concerned about my well-being and my airbag situation was addressed immediately

August 20, 2021

Dealership Rating
Employee Rating

Courteous and professional. Have always had a good experience with this company. Everyone is friendly and ready to help. So far, no complaints with service. More

by diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Gunn Honda responded

Diana, thank you for the fabulous FIVE STAR review. We appreciate your business and look forward to welcoming you back to Gunn Honda.

August 12, 2021

Dealership Rating
Employee Rating

The Gunn dealerships have always been legendary in San Antonio. I’m pleased to learn firsthand that is still the case. Their customer service is and alway been the gold standard of automobile dealershi More

by Tuco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 20, 2021

Dealership Rating
Employee Rating

I always buy my cars at this dealer and I also do the maintenance. They are great at the front desk, salesman and car service. I just took my mini van for maintenance and Joseph T made sure to do everyth More

by Rosa Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Gunn Honda responded

Thank you for the positive feedback! Glad to have you as a part of the Gunn family!

July 11, 2021

Dealership Rating
Employee Rating

Every time I have my car service there polite and courteous. The service managers are always attentive to the customers. I always enjoy the time I have at the dealership. More

by Rusty7006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 07, 2021

Dealership Rating
Employee Rating

Service advisor was knowledgeable and courteous. He met me promptly. He promptly called when car was ready and made sure I found my car after the service was complete. He also advised me on upcoming requir More

by Planetdomino
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 07, 2021

Gunn Honda responded

Thanks for the review! We’re glad we were able to provide you with a great customer service experience.

July 01, 2021

Dealership Rating
Employee Rating

If Joe T was taking care of my car, he takes care of you!! Toni was supposed to be taking care of service and did a terrible job!! Replaced wipers and they didn’t need to be replaced!! More

by Murldolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bad service with Toni!!! Never communicated

Jul 01, 2021

Gunn Honda responded

Thanks for letting us know about your visit. We apologize for your experience and have passed along your comment to our service team.

June 02, 2021

Dealership Rating
Employee Rating

I have used Gunn dealership for my service a total of three times now and always done a great job. Keeps you informed of what is needed and timing as prommised. More

by RPE001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

May 27, 2021

Dealership Rating
Employee Rating

Great experience. Personalized attention from the Red Team service manager. He coordinated my service requirements and kept me abreast of progress throughout the day. Gunn will be my home for Honda serv More

by Lefty64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

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