Joe Toepfer
Joe Toepfer at Gunn Honda

Joe Toepfer

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
259 Reviews
4.9

259 Reviews

Write a Review

259 Reviews of Joe Toepfer

December 21, 2024

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Employee Rating

The customer service and service was excellent. The staff was helpful and knowledgeable. I would would recommend them for service. More

by balvanth
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 12, 2024

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Great communications from the service staff. Thank you for getting the recall squared away, cheers! More

by Luis G
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Recommend Dealer
Yes

December 05, 2024

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Excellent service and customer support! Simple to deal with. Knowledgeable staff as well. We keep them on our business! More

by Andy R
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Freeman Sparks

Dec 09, 2024

Gunn Honda responded

Thank you for your kind words! We're thrilled to hear you found our service straightforward and our staff knowledgeable. Providing excellent customer support is our top priority, and we’re honored to have earned your continued business. We truly appreciate it!

December 04, 2024

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Excellent costumers service. No hassle and pleasant experience. Very knowledgeable staff and a beautiful facility. More

by Marcos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Freeman Sparks

Dec 10, 2024

Gunn Honda responded

Thank you for your wonderful review! We're thrilled you enjoyed our hassle-free process, knowledgeable staff, and beautiful facility. Providing excellent customer service is our top priority, and we’re glad we made your experience a pleasant one. We hope to see you again!

October 31, 2024

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Efficient and friendly service. Scheduled appointment and lasted the time they estimated. Clean waiting room. More

by aaronjackson
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Gunn Honda responded

Thank you for your feedback! We’re glad to hear that you experienced efficient and friendly service and that your appointment stayed on schedule. It's great to know you appreciated our clean waiting room as well. We look forward to serving you again!

Nov 12, 2024

Gunn Honda responded

Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed our friendly service and comfortable waiting area. It’s great to know our communicative staff and quick turnaround met your expectations, and we’re especially pleased that your vehicle was returned even cleaner than when you arrived. We look forward to welcoming you back for future visits!

October 01, 2024

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It was respectful and quick service. They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget. More

by Drew
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Recommend Dealer
Yes
Oct 01, 2024

Gunn Honda responded

Thank you for sharing your experience! We're glad to hear that you received respectful and quick service. It's important to us that our customers feel confident in our professionalism, and we're happy we could provide honest service without pressuring unnecessary repairs. We appreciate your trust!

August 15, 2024

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The service team was very knowledgeable about the issue I was having with my vehicle and provided updates to keep me in the loop for how the repair was going. More

by jessedahlin4
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Recommend Dealer
Yes
Aug 15, 2024

Gunn Honda responded

Thank you for your kind review! We're glad to hear that our service team was able to address the issue with your vehicle and keep you updated throughout the repair process. Keeping our customers informed is a priority, and we appreciate your trust in us. We look forward to assisting you again in the future!

August 15, 2024

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I had two car windows repaired. The service had to order parts overnight and my vehicle was repaired the next day. Joe, the service representative, noticed a break light was out an More

by Kevin
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Recommend Dealer
Yes
Aug 15, 2024

Gunn Honda responded

Thank you, Kevin, for sharing your experience! We're glad we could get your car windows repaired quickly and efficiently. It's great to hear that Joe went the extra mile by noticing and replacing your brake light as well. Providing excellent service and customer care is our priority, and we're happy you had a positive experience. We appreciate your trust and look forward to helping you again in the future!

August 13, 2024

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Employee Rating

Customer service is wonderful . . the dealership is vey clean .. love that they have refreshments for the people waiting More

by nuelifabian0925
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Recommend Dealer
Yes
Aug 14, 2024

Gunn Honda responded

Thank you for your kind words! We're glad you enjoyed our customer service and clean dealership. We're happy the refreshments made your wait more comfortable!

July 28, 2024

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Joe and his team always do a superior job! I always look forward to working with them1 More

by tomgaj
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Recommend Dealer
Yes
Jul 29, 2024

Gunn Honda responded

Thank you for sharing your recent experience with us. Happy to hear you had a great experience with us. Thank you for choosing Gunn Honda!

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