Joe Toepfer

Great customer service. Timely and clear communication. Would definitely recommend to others who need service Timely and clear communication. Would definitely recommend to others who need service More

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I had a dream wonderful experience with Joe yesterday n the blue team: I hate going in for general maintenance, but Joe was so informative and knowledgeable. He pointed out that my tires were different age the blue team: I hate going in for general maintenance, but Joe was so informative and knowledgeable. He pointed out that my tires were different ages and explain to me how they were wearing. I got my oil changed, and I also rotated my tires and was educated on the age and the where all in all a great experience.! More

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For the mo part, Gunn has provided us fair to good service. However, there have been times that Gunn misses the mark. Two examples from this service visit should help Gunn understand my review. Althou service. However, there have been times that Gunn misses the mark. Two examples from this service visit should help Gunn understand my review. Although there is a $20 discount for oil change service after 1pm, the cashier and Service Rep forgot to ensure that the discount was reflected in our final bill. We ad to return for the refund. We were also advised that the engine air filter and cabin air filter needed replacement and showed us the current filters. We said no because it is basic maintenance that we can do ourselves. However, when we replaced the old cabin air filter, we discovered it had been put back incorrectly. I do not remember the names of any of the Service Department staff. More

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Service Department along with my Advisor Joe Esparza are the best a definite 5 star 🌟 team! the best a definite 5 star 🌟 team! More

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Good service and knowledgeable representative Appreciate the help for providing the information and got my service done quixkly Appreciate the help for providing the information and got my service done quixkly More

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Very professional & knowledgeable workers that know their profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be do profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be done to keep your Honda running smoothly. ⭐️⭐️⭐️⭐️⭐️ More

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The service guy was very helpful, he kept me informed during the service, also helped when I forgot my discounts, he helped get me a credit back, quickly and effectively! Very happy! He did excellent! during the service, also helped when I forgot my discounts, he helped get me a credit back, quickly and effectively! Very happy! He did excellent! More

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Joe has always been attentive and very responsive with my needs when it comes to service. needs when it comes to service. More

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Great customer service and great service. Car feels grew and better than other Honda dealerships i have gone to for service Car feels grew and better than other Honda dealerships i have gone to for service More

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Very helpful and caring for the customers, especially Joe, he is not only patient but also very knowledgeable in customer care Joe, he is not only patient but also very knowledgeable in customer care More

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