Joe French | Page 7

Joe and the Klaben crew got me in and out even when they were experiencing a lot of customers at the same time and on a holiday eve. Appreciate the customer service I always receive there. were experiencing a lot of customers at the same time and on a holiday eve. Appreciate the customer service I always receive there. More

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Went to Klaben ford for the works oil change and tire replacement. Joe French as always took excellent care of me and left feeling confident with my ford escape. replacement. Joe French as always took excellent care of me and left feeling confident with my ford escape. More

by JLPolles Verified Customer Verified Customer

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Good communication throughout the process. Vehicle was ready at the time promised. Always recommended this dealers Vehicle was ready at the time promised. Always recommended this dealers More

by SDRESSMAN Verified Customer Verified Customer

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Louis was mindful of the vehicle I was looking for and where I needed to be payment wise. Took the time to find the deal I was comfortable with. He went above and beyond to take care of prepping and swapp where I needed to be payment wise. Took the time to find the deal I was comfortable with. He went above and beyond to take care of prepping and swapping some accessories from my old truck to the new one. Much appreciated. More

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Joe French always has a great attitude and advice on the service and repair on your vehicle Thanks Joe for all your hard work service and repair on your vehicle Thanks Joe for all your hard work More

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By far the best dealership I’ve been to. Friendly staff and clean facility. They aren’t just interested in your vehicle, they care about you as a person. Joe has been taking care of mine and Friendly staff and clean facility. They aren’t just interested in your vehicle, they care about you as a person. Joe has been taking care of mine and my families vehicles for many years. More

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Don’t know everybody’s full names but Mike scheduled a service appointment and arranged that our car world be picked up, serviced and returned. We would receive a loaner during that time. Our battery service appointment and arranged that our car world be picked up, serviced and returned. We would receive a loaner during that time. Our battery died and we called 3 days early. Gavin told us to come right in. This was extremely important as our car was sitting in the garage, running and couldn’t be turned off. Gavin met us when we arrived and was absolutely GREAT. He got everything organized and we left in the loaner car. Joe French kept us posted on the progress of the service and was available for any questions. Although Service closes at 5pm, he arranged for someone to stay a little later to wait for us. Kim Woltram waited for us. She was WONDERFUL. she had everything ready for us, went over the bill section by section, processed our payment, took in the rental, gave us our keys and we were on our way. Klaben was great and you should be proud of every single employee . More

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Kim and Klaben have been good to me over the years. Always very pleasant and easy to work with. Always very pleasant and easy to work with. More

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Mona crooks is the best customer service person I have ever encountered, a lot can be learned from her. ever encountered, a lot can be learned from her. More

by Sdalton4564 Verified Customer Verified Customer

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The standard works package grew into some additional services that were required to keep our car and driver safe on the road. Joe French was very upfront with the services suggested and was able to flex services that were required to keep our car and driver safe on the road. Joe French was very upfront with the services suggested and was able to flex and help me with a car when the timeframe expanded. We have two Klaben Fords that always get their service completed at Klaben Service in Kent. More

by Duskey37 Verified Customer Verified Customer

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