Jesus Moya
Jesus Moya at Reliable Nissan

Jesus Moya

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.3
22 Reviews
4.3

22 Reviews

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22 Reviews of Jesus Moya

May 03, 2026

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Employee Rating

They were fast and kind will definitely go back have another appointment but need to schedule it More

by ISABELMADRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 02, 2026

Dealership Rating
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The absolute worst experience I’ve ever had. If I can prevent anyone else from going through what I’ve experienced I WILL. I HAVE NOTHING POSITIVE TO SAY ABOUT Reliable Nissan!!? More

by altoncasaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 27, 2026

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Overall 5, however I think the charge for the leaks could've gone toward the billing of the rest of the of the repairs, as well as the 59.99 charge for picking up the oil. If you charged 10 customers f More

by YG67LORETTO
Recommend Dealer
Yes

Other Employees Tagged: Jesus Moya

Apr 29, 2026

Reliable Nissan responded

We deeply cherish your loyalty and the time you took to share your experience with us. Your feedback about the billing structure for leak diagnostics and oil delivery fees is valuable, and we understand your perspective as a long-standing customer. We truly appreciate that you recognize the friendly and professional service our team provides. Your continued trust in our services means everything to us, and we're committed to delivering the quality care you've come to expect from Reliable Nissan.

April 23, 2026

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I was told that I needed some maintenance done on my car and I had already done them. So, if I had not kept my receipts I would have paid twice to get them done again. It's a huge inconvience when you guys More

by Mblaskar
Recommend Dealer
No

Other Employees Tagged: Jesus Moya

Apr 26, 2026

Reliable Nissan responded

Thank you for bringing this to our attention. We completely understand how frustrating that situation must have been, especially when you’ve already taken care of those services and had the documentation to prove it. That’s certainly not the experience we want for our customers. We appreciate you keeping your receipts, and we’ll be sure to review how maintenance records are being checked and communicated to prevent this from happening in the future. We also understand the inconvenience caused by not having loaner vehicles available and will share your feedback with our team as we continue working to improve our service experience. Please feel free to reach out to us directly so we can look into your visit further and make things right. We truly value your business and your feedback.

April 17, 2026

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Brought in my new truck for its first oil change and had to bring it back two more times in order to get an oil filter leak fixed. They failed to install the filter correctly on the first oil change. I brou More

by JON
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Jessica Keck

Apr 21, 2026

Reliable Nissan responded

Thank you for bringing this to our attention. This is not the level of service we aim to provide, and we sincerely apologize for the repeated inconvenience and frustration caused. Having to return multiple times for the same issue is unacceptable, especially for something as important as your vehicle’s maintenance. We would really appreciate the opportunity to make this right. Please reach out to us directly so we can ensure the issue is fully resolved and restore your confidence in our service department. Thank you again for your patience, and we hope to turn your experience around.

April 02, 2026

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Employee Rating

Jesus got my car confused with another car. He was explaining someone else's repairs to me. More

by j_kgarcia
Recommend Dealer
Yes

Other Employees Tagged: Jesus Moya

Apr 12, 2026

Reliable Nissan responded

Thank you for your feedback. We're sorry to hear that your experience with Reliable Nissan didn't meet your expectations that's never the impression we want to leave. We take all concerns seriously and would really appreciate the opportunity to learn more about what happened and make things right. Please reach out to us directly at your convenience so we can address your concerns and work toward a resolution. Thank you again for bringing this to our attention we hope to have the chance to earn your trust back.

March 31, 2026

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Employee Rating

I recently came in for an oil change and had a great experience. Jesus was the mechanic who helped me, and he was incredibly kind and professional throughout the entire process. He took the time to expl More

by PADILLA1
Recommend Dealer
Yes

Other Employees Tagged: Jesus Moya

Apr 01, 2026

Reliable Nissan responded

Thank you for the wonderful feedback about your oil change experience! We're thrilled that Jesus provided such attentive, knowledgeable service and took the time to explain everything clearly. His professionalism and friendly approach are exactly what we strive for. We appreciate your recommendation and look forward to serving you again!

March 30, 2026

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Employee Rating

Jesus was very helpful and got our car taken care of. It was a hassle not having a rental car available. And it would be nice to have one if this happens in the future More

by Alesa.anguiano2000
Recommend Dealer
Yes

Other Employees Tagged: Jesus Moya

Apr 01, 2026

Reliable Nissan responded

Thank you for sharing your experience! We're glad Jesus provided helpful service and took great care of your vehicle. We understand your concern about rental car availability and will consider this feedback to improve our customer experience. We appreciate you choosing Reliable Nissan!

March 28, 2026

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Employee Rating

Always pleased! Best service experience. The problem was taken care. From the time the vehicle was dropped off til the time it was picked up we were taken care of. More

by RONNIESNCHZ1
Recommend Dealer
Yes

Other Employees Tagged: Jesus Moya

Apr 01, 2026

Reliable Nissan responded

Thank you for the wonderful feedback! We're thrilled that we could take care of everything from drop-off to pickup. Your satisfaction means everything to our team, and we appreciate your continued trust in Reliable Nissan!

March 28, 2026

Dealership Rating
Employee Rating

They are very kind and efficient in getting you your car as soon as possible More

by Victoria.munoz2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Reliable Nissan responded

Thank you so much for your wonderful feedback! We're thrilled that our team could help you get your vehicle quickly and efficiently. Your positive experience means the world to us at Reliable Nissan!

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