Jessica Phillips
Jessica Phillips at Heiser Toyota
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Jessica Phillips

General Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
217 Reviews
4.8

217 Reviews

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217 Reviews of Jessica Phillips

October 31, 2024

Dealership Rating
Employee Rating

Working with Al at Heiser Toyota is always a great experience. He’s helpful and makes the process so much easier when buying or trading in a car. He’s very passionate about his job and it shows. I alw More

by Triepel2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Shahat Mohamed

Nov 01, 2024

Heiser Toyota responded

Thank you for the kind words for Al and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 30, 2024

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Employee Rating

Good overall! Once the communication was clarified between departments & the service work was completed. Thanks to Mr. James Hicks for mediating between department More

by beccabeckp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Heiser Toyota responded

We are very happy to hear that James provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 30, 2024

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Employee Rating

Easy to negotiate though I paid a little more and it was acceptable for me. More

by r_koduri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Amanda Millonzi

Oct 30, 2024

Heiser Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 26, 2024

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Employee Rating

Excellent experience with dealership overall with a professional, respectful and responsive team. The leadership in integrity and care led by this salesman and service team warrants accolades and award More

by beccabeckp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jorgo Ndina, Jakub Kania, Matt Foti , Great team! Keep up the interdepartmental communication & cooperation!

Oct 27, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 08, 2024

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Employee Rating

I’ve worked with a lot of dealerships and this is by far one of the best out there. They made the entire process quick and easy with no pressure. More

by jason.thewell
Recommend Dealer
Yes

Other Employees Tagged: Amanda Millonzi, Jacobi Wozniak

Oct 09, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 02, 2024

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Employee Rating

Everyone was very helpful and professional. I was able to get the vehicle I wanted in the price range I needed. I will definitely continue to do business here! More

by powerprochick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Colt Grandstaff

Oct 03, 2024

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

September 28, 2024

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Employee Rating

All you need to know is they fixed the car right the first time. Professional and courteous. More

by RJF1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 17, 2024

Dealership Rating
Employee Rating

Al was excellent to work with. We pretty seamlessly made a deal. It was smooth and pleasant (in contrast to experiences I've had with other folks at other dealers). More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jorgo Ndina

Sep 17, 2024

Heiser Toyota responded

Nathan, Thank you for sharing your experience with us! We're happy to hear it went well working with Al and truly appreciate your feedback. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

September 16, 2024

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Employee Rating

They are very friendly and easy to work with. They have very clear and open dialog about the process and what they can offer. More

by joel.nernberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 17, 2024

Heiser Toyota responded

Joel, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

August 28, 2024

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Employee Rating

Staff was knowledgeable, able to answer all our questions. Very helpful and patient with explaining all the functions of our new car. More

by diannedyer10
Recommend Dealer
Yes
Aug 28, 2024

Heiser Toyota responded

Thank you for your business and this review, Dianne. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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