Jessica Phillips
Jessica Phillips at Heiser Toyota
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Jessica Phillips

General Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
234 Reviews
4.7

234 Reviews

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234 Reviews of Jessica Phillips

April 20, 2025

Dealership Rating
Employee Rating

Whole experience was great, easy and quick. Simple and quick process with great communication. Thanks! More

by sweinert16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jeremy Smith

Apr 20, 2025

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 18, 2025

Dealership Rating
Employee Rating

Very efficient, helpful and understanding. He got the problems resolved and the car returned quickly. More

by Bcampbellbrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 10, 2025

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Employee Rating

Peter and his group has been really nice to take care of any of my car’s need. I would highly recommend this place. More

by kani13r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2025

Dealership Rating
Employee Rating

It was a good experience; the staff was very helpful. I Would certainly return if buying another car. More

by carbuyguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jorgo Ndina

Mar 26, 2025

Heiser Toyota responded

We are so glad you had a good experience at Heiser Toyota. Congratulations on your new vehicle and thank you for your business!

March 21, 2025

Dealership Rating
Employee Rating

I had a great experience from being introduced to my salesman to the final deal of me getting my new car. I didn’t feel stressed or felt rush on buying the vehicle. More

by ralphh1427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jakub Kania

Mar 21, 2025

Heiser Toyota responded

Dear Ralph, At Heiser, we strive to create a hassle free experience for our customers. We never want our customers feeling stressed or rushed so we are glad that you had a positive experience with us! Thank you for your business. Happy driving!

March 10, 2025

Dealership Rating
Employee Rating

The worst dealer. Service advisor doesn't have much knowledge, he was New, greedy and liar. Even the service Manager was negative and lying. I tried to call the More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 11, 2025

Heiser Toyota responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 02, 2025

Dealership Rating
Employee Rating

Communication and service were fantastic. Everyone was so nice, and helped us understand what we were buying. More

by k-y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Darrin Henry

Mar 03, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 15, 2025

Dealership Rating
Employee Rating

We had a great buying experience at Heiser. Pleasant, knowledgeable sales staff. Low pressure and fair pricing. We love our Land Cruiser! More

by jbast7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jakub Kania

Feb 16, 2025

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 14, 2025

Dealership Rating
Employee Rating

Very happy with how sincerely helpful and professional everyone was. Looking forward to having my first Toyota. More

by dale.jezwinski
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Lorri Aiono-Dimoff

Feb 16, 2025

Heiser Toyota responded

Dale, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 19, 2025

Dealership Rating
Employee Rating

Great job delays due to my bank and not being able to see car though specs work good. More

by lcadewhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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