Jesse Martins | Page 5

Greenway Kia West responded

Thank you for sharing your experience at Greenway Kia West. We are pleased to hear that Jesse provided such professional service and ensured all your questions regarding your vehicle upkeep were answered thoroughly. Our team in Winter Garden is dedicated to providing knowledgeable support to all our guests, and we will be sure to share your kind words with Jesse. We look forward to seeing you again here in the Orlando area for your next service visit. Mark Foster Service Manager

Greenway Kia West responded

Thank you for sharing your positive experience with the service department at Greenway Kia West. We are glad to hear that Jesse Martins was helpful and friendly during your visit. I enjoyed taking the time to check in with you personally to ensure you were being taken care of, and it is great to know that the rest of our staff made you feel welcome. We take pride in being a top-rated Kia service center in the Orlando and Winter Garden area, and we look forward to seeing you again for your next maintenance visit. Mark Foster Service Manager

Greenway Kia West responded

Gracias por sus comentarios positivos sobre el buen servicio y la atención que recibió. Nos alegra saber que Jessie le brindó la orientación necesaria sobre los servicios requeridos para su vehículo. En Greenway Kia West nos esforzamos por ofrecer la mejor experiencia a nuestros clientes de Orlando y Winter Garden, y compartiremos sus palabras con nuestro equipo. Esperamos verle de nuevo en su próxima visita. Mark Foster, Service Manager

Greenway Kia West responded

Thank you for your wonderful feedback. We are thrilled to hear that Jesse provided you with excellent service in every way and that you were very happy with the care your vehicle received. At Greenway Kia West, we strive to provide the best service experience for all of our neighbors in Orlando and Winter Garden. We will be sure to share your kind words with Jesse and the rest of the team. We look forward to seeing you again for your next visit. Mark Foster, Service Manager

Greenway Kia West responded

Thank you for your feedback regarding your service appointment. We are pleased to hear that everything went as promised and that Jesse provided such excellent care and clear explanations regarding what your vehicle needed. It is our goal to provide professional and timely service for all of our neighbors in Orlando and Winter Garden. We will be sure to share your kind words with Jesse and the rest of the team here at Greenway Kia West. We look forward to seeing you again for your next visit. Mark Foster, Service Manager

Greenway Kia West responded

Thank you for the wonderful feedback. We are thrilled to hear that you had such a great experience and enjoyed the customer service and care provided by Jesse. At Greenway Kia West, it is our goal to provide top-tier service to all our neighbors in Orlando and Winter Garden. I will be sure to share your kind words with Jesse and the rest of the team. We look forward to seeing you again for your next visit. Mark Foster, Service Manager

Greenway Kia West responded

Thank you for the fantastic feedback! We are thrilled to hear that you had such an excellent experience with our team. At Greenway Kia West, we strive to provide top-tier service to all our neighbors in Orlando and Winter Garden, and knowing that you will "return for sure" is the best compliment we can receive. I will be sure to share your kind words with the entire team. We look forward to welcoming you back for your next visit! Anas Lazaar, General Manager

Greenway Kia West responded

Thank you for your feedback regarding your recent visit. We are happy to hear that, overall, you had a good experience with us. I sincerely apologize for the frustration regarding the credit card service fee. We aim to be fully transparent about all costs, and I am sorry that this was not clearly communicated to you in advance. Your feedback is invaluable as it helps us improve our communication with all our neighbors in Orlando and Winter Garden. We appreciate your business at Greenway Kia West and look forward to providing you with a more seamless experience during your next visit. Mark Foster, Service Manager

Greenway Kia West responded

Ms. Charmion, thank you for the wonderful review! We’re thrilled to hear Jesse made your visit exceptionally easy and clear, kept you informed throughout your service, and took the time to answer all of your warranty questions. We truly appreciate your feedback—and we agree, Jesse is the kind of teammate we’re proud to have. Thank you for choosing Greenway Kia West in Orlando for your service needs! — Mark Foster, Service Manager

Greenway Kia West responded

Bedetimo, thank you for the great review! We’re happy to hear you had an excellent experience, that your service was on time, and that our team kept you informed throughout the process. We truly appreciate you choosing us for your service needs and look forward to seeing you again. — Mark Foster, Service Manager