Jerry Mancini

My husband had never bought a new car and never dealt with a dealership so he was a little leery about the process. He had talked with Jerry in Middleburg several times while waiting for service on my BM with a dealership so he was a little leery about the process. He had talked with Jerry in Middleburg several times while waiting for service on my BMW. When we finally had decided on another BMW, he knew he wanted to work with Jerry. Instantly, we all connected. Jerry spent countless hours with us ALL SUMMER LONG!!!! My husband is an engineer so his process is VERY methodical, to say the least!!! Never once did Jerry get impatient!!! He was honest, helpful and GENUINELY wanted us to ultimately be HAPPY with our purchase!!!! My husband STILL had questions with his pen in hand before signing the final papers! Jerry still was more than helpful. He REALLY took the time to LISTEN to our needs and wants, rather than to try to SELL us on whatever might have made him a better commission. I feel like through this process with Jerry we gained confidence in our purchase and most of all gained a friend. We are forever grateful to you Jerry. Our BMW is amazing!! It makes Shawn happy everyday!!! Thank you so much❣️❣️❣️❣️ Thank you Dirk for sending us off prepared with a better understanding of the vehicle!! It was ALOT of information but you are a GREAT teacher!!! I would also like to say thank you to everyone else who helped with the process along the way! You all made everything seamless for us. You are an exceptional team of people!! I would also like to thank your Genius team. There were a few snags and we immediately received call backs. They were able to support over the phone to quickly resolve software issues. They were friendly and knowledgeable!!! We will certainly be coming back for all of our future vehicles and recommend you to everyone we know! (Jerry, someday maybe the PINK ONE!🥰Lol) More

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Jerry is great, not pushy but efficient Will be back for another car with him! for another car with him! More

by GRACE8 Verified Customer Verified Customer

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Cory always does an excellent job for me when I take my car in for service. car in for service. More

by MCNAMARA0 Verified Customer Verified Customer

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Once again it has been a pleasure to deal with BMW of Westlake. Have been a customer for 10 years and just took possession of my new 2025 vehicle. From manager Adam Moon to my salesman Jerry to Mike who Westlake. Have been a customer for 10 years and just took possession of my new 2025 vehicle. From manager Adam Moon to my salesman Jerry to Mike who helped me understand the new technology all was managed with professionalism and courtesy. More

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I have leased 3 of my 4 BMWs from this dealership and have had a positive experience each time. Our salesman Jerry has been a pleasure to work with and the staff has all been very helpful and knowledgabl have had a positive experience each time. Our salesman Jerry has been a pleasure to work with and the staff has all been very helpful and knowledgable.. More

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I have bought 2 cars from Jerry. He’s honest and not pushy. Helped me find the right car at the right time He’s honest and not pushy. Helped me find the right car at the right time More

by Cpannent Verified Customer Verified Customer

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Great to work with. Got everything ready so when I came in, process took about 25 mins and I was driving away. Got everything ready so when I came in, process took about 25 mins and I was driving away. More

by Bheb6111 Verified Customer Verified Customer

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The BMW team was very attentive to our needs in our new X7. It was an enjoyable experience. We couldn’t have asked for a better nicer sales person than Jerry. X7. It was an enjoyable experience. We couldn’t have asked for a better nicer sales person than Jerry. More

by SUESAERNI Verified Customer Verified Customer

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Jerry was a pleasure to work with and our first experience at the dealership was exceptional. experience at the dealership was exceptional. More

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I custom ordered my car at BMW of Westlake. First, I want to start off by saying that the staff here is very friendly and welcoming. This is hands down the best dealership experience I’ve ever First, I want to start off by saying that the staff here is very friendly and welcoming. This is hands down the best dealership experience I’ve ever had. Secondly, I personally worked with Jerry Mancini (sales representative) who was very knowledgeable, welcoming, friendly, respectful and not pushy. Jerry made the ordering process super easy. He also kept me updated through the entire building process and all the way up to the time it was delivered!!! Overall I’d recommend this dealership to anybody. More

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