Jerry Mancini

Exceeded my expectations. I live in Texas and located the specific car I was looking for through a web search. My initial and subsequent communications were with Jerry Mancini I live in Texas and located the specific car I was looking for through a web search. My initial and subsequent communications were with Jerry Mancini both on the phone and through emails. The entire purchasing process was flawless. Jerry kept me updated daily. I flew out to the dealership and the car was all prepped and ready for me. I had such great personal service from everyone I came in contact with. Jerry, Mike in finance, Robert the New Car Manager and Dirk the Genius (he really is when it comes to BMW’s) that I wish I lived close to this dealership just to continue the great experience I had. For my next BMW I’m going to call on Westlake. It’s 1,500 miles from me but the people really make the difference and it’s worth the trip. Well maybe when it’s a little warmer. More

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The car wasn’t prepared to present… the outside cleanse was terrible…. Not sure I would go back to this dealership was terrible…. Not sure I would go back to this dealership More

by mokeehan Verified Customer Verified Customer

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I had an outstanding experience working with Jerry Mancini at the dealership. From the moment I walked in, he made the entire process seamless and quick. Jerry was incredibly knowledgeable, and patien Mancini at the dealership. From the moment I walked in, he made the entire process seamless and quick. Jerry was incredibly knowledgeable, and patient. The vehicle I purchased was in pristine condition, and I couldn’t be happier with my choice. The entire buying process was smooth and efficient, and I left feeling completely satisfied with my purchase. Highly recommend Jerry and the dealership for anyone in the market for a new car! More

by ETHAN.BAHL Verified Customer Verified Customer

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My husband had never bought a new car and never dealt with a dealership so he was a little leery about the process. He had talked with Jerry in Middleburg several times while waiting for service on my BM with a dealership so he was a little leery about the process. He had talked with Jerry in Middleburg several times while waiting for service on my BMW. When we finally had decided on another BMW, he knew he wanted to work with Jerry. Instantly, we all connected. Jerry spent countless hours with us ALL SUMMER LONG!!!! My husband is an engineer so his process is VERY methodical, to say the least!!! Never once did Jerry get impatient!!! He was honest, helpful and GENUINELY wanted us to ultimately be HAPPY with our purchase!!!! My husband STILL had questions with his pen in hand before signing the final papers! Jerry still was more than helpful. He REALLY took the time to LISTEN to our needs and wants, rather than to try to SELL us on whatever might have made him a better commission. I feel like through this process with Jerry we gained confidence in our purchase and most of all gained a friend. We are forever grateful to you Jerry. Our BMW is amazing!! It makes Shawn happy everyday!!! Thank you so much❣️❣️❣️❣️ Thank you Dirk for sending us off prepared with a better understanding of the vehicle!! It was ALOT of information but you are a GREAT teacher!!! I would also like to say thank you to everyone else who helped with the process along the way! You all made everything seamless for us. You are an exceptional team of people!! I would also like to thank your Genius team. There were a few snags and we immediately received call backs. They were able to support over the phone to quickly resolve software issues. They were friendly and knowledgeable!!! We will certainly be coming back for all of our future vehicles and recommend you to everyone we know! (Jerry, someday maybe the PINK ONE!🥰Lol) More

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Jerry is great, not pushy but efficient Will be back for another car with him! for another car with him! More

by GRACE8 Verified Customer Verified Customer

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Cory always does an excellent job for me when I take my car in for service. car in for service. More

by MCNAMARA0 Verified Customer Verified Customer

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Once again it has been a pleasure to deal with BMW of Westlake. Have been a customer for 10 years and just took possession of my new 2025 vehicle. From manager Adam Moon to my salesman Jerry to Mike who Westlake. Have been a customer for 10 years and just took possession of my new 2025 vehicle. From manager Adam Moon to my salesman Jerry to Mike who helped me understand the new technology all was managed with professionalism and courtesy. More

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I have leased 3 of my 4 BMWs from this dealership and have had a positive experience each time. Our salesman Jerry has been a pleasure to work with and the staff has all been very helpful and knowledgabl have had a positive experience each time. Our salesman Jerry has been a pleasure to work with and the staff has all been very helpful and knowledgable.. More

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I have bought 2 cars from Jerry. He’s honest and not pushy. Helped me find the right car at the right time He’s honest and not pushy. Helped me find the right car at the right time More

by Cpannent Verified Customer Verified Customer

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Great to work with. Got everything ready so when I came in, process took about 25 mins and I was driving away. Got everything ready so when I came in, process took about 25 mins and I was driving away. More

by Bheb6111 Verified Customer Verified Customer

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