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Jeremy Krubsack
Jeremy Krubsack at Boucher Hyundai of Waukesha
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Jeremy Krubsack

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.2
25 Reviews
4.2

25 Reviews

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25 Reviews of Jeremy Krubsack

February 09, 2025

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Employee Rating

Fantastic process and communication, very professional. Looking forward to having all my service done here in the future! Great staff front to back! More

by Gordy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Rauth, Tim Thilleman, Devin Timm, Kerwin Ruiz, Mark Wade, Matthew Fett, Thomas Rosenberg

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Feb 10, 2025

Boucher Hyundai of Waukesha responded

Gordy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

January 30, 2025

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Employee Rating

Work was completed on time. Comfortable waiting area for customers. Complimentary car wash was appreciated. More

by KLM.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with Jeremy and our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

January 26, 2025

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Employee Rating

Service writer was very helpful and was very polite guided me through everything throughly and made the experience very pleasant More

by Soup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Tim Thilleman, Devin Timm, Kerwin Ruiz, Rob Heaney, Matthew Fett, Alex Hanson, Nico Torres , Brayan Alanis

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Jan 27, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

January 10, 2025

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Employee Rating

Not what it is used to be (2008-2021) but doing OK and thank you More

by Cardealer
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Jan 10, 2025

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

December 11, 2024

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Employee Rating

Great service and very helpful and knowledgeable staff. Work on our Santa Fe Sport completed on time and at the estimated price. More

by mkcooney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2024

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

November 22, 2024

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polite and professional in a clean environment not at all what I was expecting... thanks More

by Dsdrank
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

November 17, 2024

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Employee Rating

They have no communication. Condescending, dont answer phones, $1200 for a tune up which took all day. They seem put out when you are asking questions. Car is still not fixed More

by Dlyte333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Himmy Pathak

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Nov 21, 2024

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rob Heaney Service Manager 262-522-1000

October 31, 2024

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Employee Rating

I have serviced my car at several Hyundai dealerships. I definitely prefer to use Boucher over the others. More

by Bev
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Heaney Service Manager 262-522-1000

September 19, 2024

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Employee Rating

I Always get treated with respect. Everyone that works there is very pleasant and willing to help you with whatever you need. More

by EAGLEBRAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Tim Thilleman, Devin Timm, Rob Heaney

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Sep 19, 2024

Boucher Hyundai of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Heaney Service Manager 262-522-1000

June 16, 2024

Dealership Rating
Employee Rating

The worst dealer the third time I was there. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. More

by RKBRANDT65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Doble, Tim Thilleman, Devin Timm, Kerwin Ruiz, Rob Heaney

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Jun 19, 2024

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rob Heaney Service Manager 262-522-1000

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