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Jeremy Krubsack
Jeremy Krubsack at Boucher Hyundai of Waukesha
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Jeremy Krubsack

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.0
21 Reviews
4.0

21 Reviews

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21 Reviews of Jeremy Krubsack

December 11, 2024

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Employee Rating

Great service and very helpful and knowledgeable staff. Work on our Santa Fe Sport completed on time and at the estimated price. More

by mkcooney1
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Workmanship
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Recommend Dealer
Yes
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Dec 11, 2024

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

November 22, 2024

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polite and professional in a clean environment not at all what I was expecting... thanks More

by Dsdrank
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Recommend Dealer
Yes
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Nov 25, 2024

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

November 17, 2024

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They have no communication. Condescending, dont answer phones, $1200 for a tune up which took all day. They seem put out when you are asking questions. Car is still not fixed More

by Dlyte333
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Himmy Pathak

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Nov 21, 2024

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rob Heaney Service Manager 262-522-1000

October 31, 2024

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I have serviced my car at several Hyundai dealerships. I definitely prefer to use Boucher over the others. More

by Bev
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Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Heaney Service Manager 262-522-1000

September 19, 2024

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I Always get treated with respect. Everyone that works there is very pleasant and willing to help you with whatever you need. More

by EAGLEBRAE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Tim Thilleman, Devin Timm, Rob Heaney

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Sep 19, 2024

Boucher Hyundai of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Heaney Service Manager 262-522-1000

June 16, 2024

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The worst dealer the third time I was there. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. More

by RKBRANDT65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Doble, Tim Thilleman, Devin Timm, Kerwin Ruiz, Rob Heaney

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Jun 19, 2024

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rob Heaney Service Manager 262-522-1000

June 09, 2024

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Jeremy is a wonderful guy. He helped me a lot. I love Boucher dealership in Waukesha. More

by SH.POURDASHTI
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Workmanship
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Recommend Dealer
Yes
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Jun 09, 2024

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremy met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

May 23, 2024

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Great service, great people. Derrick has such a lovely singing voice, and is happy to sing any of the classics on request. I don’t take my car anywhere else!!! More

by HEYDEENIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Tim Thilleman, Devin Timm, Kerwin Ruiz, Rob Heaney , Derrick Fuller

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May 29, 2024

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

April 24, 2024

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Employee Rating

Very helpful with all our car needs, would definitely be back for any and all vehicle needs. More

by KEHENRY328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Tim Thilleman, Devin Timm, Kerwin Ruiz

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Apr 26, 2024

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

March 10, 2024

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Employee Rating

The service was great. Convenient friendly courteous . But forgot to reset the service reminder for my oil change. More

by LKIEFFER2001
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Krubsack

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Mar 11, 2024

Boucher Hyundai of Waukesha responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

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