Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
381 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

4.8

381 Reviews

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381 Reviews of Jennifer Perez

May 18, 2026

Dealership Rating
Employee Rating

Usually good people here. Last couple of years they seem to have issues with appointments. With me, never on time and several hours later they finally pull my vehicle in for More

by MAEVERICK1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2026

Dealership Rating
Employee Rating

Overall a positive experience. I did have an issue and they remedied it well. I was previously at Brett Currie and I prefer here much more More

by MSMMADDALON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Lightfoot , Leo, my service advisor, was not very responsive and I did not have a positive experience with. I did have an issue, and Arne resolved it and was great

May 21, 2026

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2026

Dealership Rating
Employee Rating

They were very accommodating to my schedule and serviced my vehicle where it was at. The staff was also very friendly and knowledgeable. More

by jbrinkleyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

May 12, 2026

Dealership Rating
Employee Rating

I keep going back to Elder Ford because they always take care of my vehicle service and is always done right the first time , ., And always there to help when in need of a vehicle . More

by Sefabian1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 09, 2026

Dealership Rating
Employee Rating

When I purchased the car I was at the dealership for 6-7 hours, most of those hours was spent waiting to finalize financing, it was frustrating and ridiculous. More

by Dermnp2001
Recommend Dealer
No

Other Employees Tagged: Jennifer Perez

May 02, 2026

Dealership Rating
Employee Rating

Jen was great but your finance manager Kurt snuck a battery warranty on my financial deal and made it seem like it was free. I told my salesman and he had me fill out a form to cancel it but I still ha More

by mjortiz62478
Recommend Dealer
No

Other Employees Tagged: Jennifer Perez

May 16, 2026

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 29, 2026

Dealership Rating
Employee Rating

Thorough follow up and easy to text Great communication with an used car sale that was above and beyond my expectations More

by Ac man
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

Mar 31, 2026

Elder Ford of Tampa responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 25, 2026

Dealership Rating
Employee Rating

Great in all aspects Thank you Jennifer for all your attention to small details! I really appreciate it. More

by RICHARDSTEINMETZ1
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

Mar 28, 2026

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2026

Dealership Rating
Employee Rating

Very happy with Jennifer as she makes it all worth it. She is top notch customer service. Excellent and the reason I go there. She makes the experience with the dealership and the reason why I go there. A More

by Mpalso456
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

Mar 23, 2026

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 15, 2026

Dealership Rating
Employee Rating

Very worst , and time wasting , absolutely irresponsible people .after wasting time they said warranty expired and not cooperating. Not taking responsibility for their mistakes More

by Kumarsandy500
Recommend Dealer
No

Other Employees Tagged: Jennifer Perez

Mar 18, 2026

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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