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Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
934 Reviews

Dealership Experience

24 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

934 Reviews

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934 Reviews of Johany Trespalacios

October 22, 2026

Dealership Rating
Employee Rating

Johany was very attentive, polite and efficient. It was easy to schedule our recall service work and was finished in a timely manner. More

by jwishyeko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

October 20, 2026

Dealership Rating
Employee Rating

Very good ? ??? Always a very good experience. We conduct all our business at Elder Ford. More

by INDIRAMORGADO22
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Oct 22, 2026

Elder Ford of Tampa responded

Thank you for your fantastic review! We're thrilled to hear that you consistently have a great experience with us at Elder Ford. Your loyalty means a lot, and we look forward to continuing to serve you in the future!

October 11, 2026

Dealership Rating
Employee Rating

Johany and the entire service team did a great job as usual. Johany and the entire service team did a great job as usual. Johany has been my service rep for many many years and I also appreciate his prof More

by PRYAN0
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

Print
Oct 14, 2026

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 11, 2026

Dealership Rating
Employee Rating

Johany and the entire service team did a great job as usual. Johany and the entire service team did a great job as usual. Johany has been my service rep for many many years and I also appreciate his prof More

by PRYAN0
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

Print
Oct 14, 2026

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

October 11, 2026

Dealership Rating
Employee Rating

Johany and the entire service team did a great job as usual. Johany and the entire service team did a great job as usual. Johany has been my service rep for many many years and I also appreciate his prof More

by PRYAN0
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

Print
Oct 14, 2026

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 08, 2026

Dealership Rating
Employee Rating

Nice, professional Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm Mmmm mmmmm mmmm mmmm mmmm mmmmmm mmm. Mmmmm mmmm mmmm mmmm mmmm More

by jolenemarocki
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

Print

October 08, 2026

Dealership Rating
Employee Rating

The agent was courteous, addressed my concerns at the time, and the service was prompt. Thx More

by FRANKY.ACUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rami Mohammed

Print

September 30, 2026

Dealership Rating
Employee Rating

Always very nice Johonay Is The Best He Always go above and beyond for his customers I love dealing with him More

by brendabelton
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

Print
Oct 04, 2026

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2026

Dealership Rating
Employee Rating

He was dismissive, inconsiderate, unfriendly, and made me feel uncomfortable and unwelcome throughout our interaction More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew Nelson

Print
Oct 04, 2026

Elder Ford of Tampa responded

Hi Carol, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 15, 2026

Dealership Rating
Employee Rating

The recall I brought my truck in for was not fixed no parts were replaced and the dealership broke something on my truck More

by MFERNANDEZUSMC
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios

Print
Sep 18, 2026

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try to regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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