Jeffrey Krasner | Page 8
Service Director
Herb Chambers Toyota of Auburn
809 Washington St
Auburn, MA 01501
141 Reviews
Write a Review141 Reviews of Jeffrey Krasner
May 06, 2022
The service was good, on time with my appointment and very friendly personnel who waited onme very friendly personnel who waited onme More
Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine
April 19, 2022
Good place to buy a car Nice people They know how to talk to customers talk to customers More
Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine
March 29, 2022
Never have to wait long for scheduled maintenance. Sales and service are both fast, efficient and fair . Sales and service are both fast, efficient and fair . More
Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Jilian Fuller, Samantha Horne, Cameron Irvine, Hannah Louis, Lauren Roche
March 28, 2022
Service Department is a MESS! !! The service director, Jeff Krasner, has no idea what he is doing & doesn't take responsibility for anything, even when he knows he is in the wrong. !! The service director, Jeff Krasner, has no idea what he is doing & doesn't take responsibility for anything, even when he knows he is in the wrong. Instead, he puts fault on the customer. I dropped my vehicle off with 954 miles. When I picked it up, it had 2,878 miles, yet Jeff states no one drove my vehicle. I own a Toyota, but I will never go to this location again. More
March 12, 2022
There was a long wait despite arriving at my appointment time. I was met with Bad attitudes and angry responses when I simply asked how long the service would take. When they finished , they left my car par time. I was met with Bad attitudes and angry responses when I simply asked how long the service would take. When they finished , they left my car parked in aan exit lane where it could easily be hit and it was l UNLOCKED. I had a bike and many bags inside. Had to track down someone wondering around with my paperwork. The paperwork indicated that only 3 brake linings had been checkedThough the person on the phone was very friendly, it is unclear why he scheduled my appointment at such a busy time.. when my car was finished, at about 11:00 there was no line of cars waiting for service.I had said I could come in anytime. More
February 23, 2022
I have done business with Herb Chambers for over 10 years. Jeff, mgr. Martin & Alicia. Professional, courteous, outstanding service. I would highly recommend, and I do! A pleasure to do business with years. Jeff, mgr. Martin & Alicia. Professional, courteous, outstanding service. I would highly recommend, and I do! A pleasure to do business with. More
Other Employees Tagged: Marque Hoenig, Jeff Moran, Alyssa Moran , Martin
January 13, 2022
Complete professionals from general manager to lot personnel..Marque l fantastic very thorough in explaining technology in the vehicle personnel..Marque l fantastic very thorough in explaining technology in the vehicle More
Other Employees Tagged: Shawn Merrick, Marque Hoenig, Dhimitri Lako, Jeff Moran, Alyssa Moran , Daniel Bortolussi, Samantha Horne
January 13, 2022
Excellent efficient helpful courteous and many more good things about a trusted service center. Thank you. things about a trusted service center. Thank you. More
Other Employees Tagged: Dat (Brian) Le
December 30, 2021
My semi annual oil change again a pleasurable experience at the spacious Auburn Toyota dealership. This time the service writer ( Alyssa) more than your average employee, offered and explained some upcoming at the spacious Auburn Toyota dealership. This time the service writer ( Alyssa) more than your average employee, offered and explained some upcoming maintenance needed, Her excellent customer skills reflect the effort Herb Chambers puts into his dealerships. More
Other Employees Tagged: Alyssa Moran
December 17, 2021
They where helpful and very easy to work with with my insurance company after mice chewed up my wiring harnesses insurance company after mice chewed up my wiring harnesses More
Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

