Jeffrey Krasner
Jeffrey Krasner at Herb Chambers Toyota of Auburn

Jeffrey Krasner | Page 8

Service Director

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

4.6
141 Reviews
4.6

141 Reviews

Write a Review

141 Reviews of Jeffrey Krasner

May 06, 2022

Dealership Rating
Employee Rating

The service was good, on time with my appointment and very friendly personnel who waited onme More

by allisonema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

May 06, 2022

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review! It was a pleasure having you visit us here at Herb Chambers Toyota of Auburn and we hope to see you again next time!

April 19, 2022

Dealership Rating
Employee Rating

Good place to buy a car Nice people They know how to talk to customers More

by Tdouglas42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

Apr 19, 2022

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your review! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

March 29, 2022

Dealership Rating
Employee Rating

Never have to wait long for scheduled maintenance. Sales and service are both fast, efficient and fair . More

by Jfuller0529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Jilian Fuller, Samantha Horne, Cameron Irvine, Hannah Louis, Lauren Roche

Mar 30, 2022

Herb Chambers Toyota of Auburn responded

We're happy you're satisfied with your experience! Thank you for choosing Herb Chambers Toyota of Auburn for your automotive needs!

March 28, 2022

Dealership Rating
Employee Rating

Service Department is a MESS! !! The service director, Jeff Krasner, has no idea what he is doing & doesn't take responsibility for anything, even when he knows he is in the wrong. More

by Toyota Owner
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 12, 2022

Herb Chambers Toyota of Auburn responded

Hello - thank you for taking the time to share this feedback. I'm sorry to hear that your experiences with our service team have been less than satisfactory and would like the opportunity to discuss these concerns with you in greater detail. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

March 12, 2022

Dealership Rating
Employee Rating

There was a long wait despite arriving at my appointment time. I was met with Bad attitudes and angry responses when I simply asked how long the service would take. When they finished , they left my car par More

by Millhen
Customer Service
Friendliness
Recommend Dealer
No
Mar 28, 2022

Herb Chambers Toyota of Auburn responded

We regret hearing about these concerns and assure you that we take these reviews seriously. We'd like the opportunity to address this situation and improve your future experiences with us. Please reach out to me when you have the chance, so we can go over these concerns in more detail. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

February 23, 2022

Dealership Rating
Employee Rating

I have done business with Herb Chambers for over 10 years. Jeff, mgr. Martin & Alicia. Professional, courteous, outstanding service. I would highly recommend, and I do! A pleasure to do business with More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marque Hoenig, Jeff Moran, Alyssa Moran , Martin

Feb 24, 2022

Herb Chambers Toyota of Auburn responded

Cindy, We're so glad Jeff, Martin, and Alicia have made your visits enjoyable! Thank you so much for taking the time to let us know how we've earned your business all these years! It means a lot to have you in the Herb Chambers Toyota of Auburn family!

January 13, 2022

Dealership Rating
Employee Rating

Complete professionals from general manager to lot personnel..Marque l fantastic very thorough in explaining technology in the vehicle More

by Tims comments
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Merrick, Marque Hoenig, Dhimitri Lako, Jeff Moran, Alyssa Moran , Daniel Bortolussi, Samantha Horne

Jan 13, 2022

Herb Chambers Toyota of Auburn responded

Tim, we are so happy to hear that Marque and the team at Herb Chambers Toyota of Auburn can take great care of you! Thank you so much!

January 13, 2022

Dealership Rating
Employee Rating

Excellent efficient helpful courteous and many more good things about a trusted service center. Thank you. More

by Budie Tobaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dat (Brian) Le

Jan 13, 2022

Herb Chambers Toyota of Auburn responded

It's our pleasure to serve you! Thanks for being a Herb Chambers Toyota of Auburn customer. We look forward to seeing you next time!

December 30, 2021

Dealership Rating
Employee Rating

My semi annual oil change again a pleasurable experience at the spacious Auburn Toyota dealership. This time the service writer ( Alyssa) more than your average employee, offered and explained some upcoming More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Dec 30, 2021

Herb Chambers Toyota of Auburn responded

Bill, we are so happy to hear that Alyssa and the team at Herb Chambers Toyota of Auburn could make your oil change a great experience!

December 17, 2021

Dealership Rating
Employee Rating

They where helpful and very easy to work with with my insurance company after mice chewed up my wiring harnesses More

by macdoozer0691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

Dec 17, 2021

Herb Chambers Toyota of Auburn responded

We're so glad we could help you out! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Toyota of Auburn Team

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