Jeffrey Krasner
Jeffrey Krasner at Herb Chambers Toyota of Auburn

Jeffrey Krasner | Page 7

Service Director

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

4.6
141 Reviews
4.6

141 Reviews

Write a Review

141 Reviews of Jeffrey Krasner

November 18, 2022

Dealership Rating
Employee Rating

The service provided was fantastic. Drove into the service bay using their automatic door system, was immediately greeted by a very friendly representative who explained I didn’t have More

by kendall.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

Nov 18, 2022

Herb Chambers Toyota of Auburn responded

Thank you for your review, Kendall! We're honored that our team provided you with an excellent service appointment! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

November 15, 2022

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They are so polite courteous and kind and they get you exactly what you're looking for More

by Kelliperrera29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

Nov 16, 2022

Herb Chambers Toyota of Auburn responded

Thank you for sharing this wonderful feedback! It's our privilege to serve you and we look forward to doing so again in the future. Take care! - The Herb Chambers Toyota of Auburn Team

October 10, 2022

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Once again, after 20 plus years Herb Chambers Toyota Auburn (Jeffrey Krasner) never disappoints! Exceptional customer service, knowledge, and professionalism. Would not go anywhere else! More

by kathie0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Oct 11, 2022

Herb Chambers Toyota of Auburn responded

Thanks for the five stars, Kathie! We're glad to hear that Jeffrey could assist you during your visit with us here at Herb Chambers Toyota of Auburn. We hope to see you back!

September 27, 2022

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Professional, communicative, friendly! It was great service at this dealership! I would highly recommend! Herb Chambers Toyota of Auburn! Alex was great to work with! More

by Kborraccino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Montes , Daniel Bortolussi

Sep 29, 2022

Herb Chambers Toyota of Auburn responded

Alex really is a great person to work with, and we're glad you got the opportunity to do so! Thank you for taking the time to leave Herb Chambers Toyota of Auburn this awesome five-star review!

September 07, 2022

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Employee Rating

Herb Chambers of Auburn has always treated me very fairly and respectfully. I've dealt with salesmen, service dept. and service manager and have been extremely pleased with everyone. I would highly recomme More

by atkocius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Herb Chambers Toyota of Auburn responded

Thanks for the five stars! We're honored to hear that your visit with us here at Herb Chambers Toyota of Auburn was such a positive one. We hope to see you back!

July 29, 2022

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Employee Rating

The service takes too long and way over priced. The service manager is a real a**. The advisors are generally helpful but the manager brings the entire dealership down. More

by Alex D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alyssa Moran, Dat (Brian) Le

Aug 01, 2022

Herb Chambers Toyota of Auburn responded

Thank you for reaching out, Alex. I appreciate you taking the time to share this feedback and will make sure it gets addressed with the appropriate members of our team. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

July 14, 2022

Dealership Rating
Employee Rating

Cam did not handle my issue. I had to go to his boss to get help. He didn’t return my phone calls. He left me hanging for 6 weeks More

by None
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Cameron Irvine

Jul 20, 2022

Herb Chambers Toyota of Auburn responded

We regret that you weren't satisfied with your car and appreciate you leaving us this honest feedback. We encourage you to reach out if you have any additional feedback to share with us so we can help improve your experience. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

June 04, 2022

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Employee Rating

Service replaced caliper that ended up being faulty. Brought it back and they claim caliper is working fine, however it is not. I asked repeatedly for them to explain to me their logic in determining More

by Bassett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alyssa Moran, Dat (Brian) Le

Jun 08, 2022

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this feedback. I'm sorry to hear you're not satisfied with the service provided by our team and will make sure the situation gets looked into in greater detail. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

June 01, 2022

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Employee Rating

I always have a good service experience. The staff is friendly and courteous. I am a long time customer. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach , Marque Hoenig

Jun 02, 2022

Herb Chambers Toyota of Auburn responded

Thank you for your continued support of the Herb Chambers Toyota of Auburn team, Jim! We appreciate you and look forward to your next visit!

May 26, 2022

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Employee Rating

Awesome people to work with. Always been satisfied with the work. Would recommend this dealer to anyone More

by dotpugliese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

May 26, 2022

Herb Chambers Toyota of Auburn responded

Hi, thank you for the five-star review. We're happy to hear that your experience here at Herb Chambers Toyota of Auburn was a positive one. We hope to see you here at Herb Chambers Toyota of Auburn again!

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