Jeffrey Krasner | Page 10

Quality of service and office environment is very customer centered. The staff make sure they explain what needs to be done now and also provide a timeframe in which to fix anything that has been dia customer centered. The staff make sure they explain what needs to be done now and also provide a timeframe in which to fix anything that has been diagnosed but can be fixed or serviced at a later time. More

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The service department is excellent!! They take great care of my car! I’ve been a customer for many years and have always been very happy with the work. It’s really easy to make an appointment, the work care of my car! I’ve been a customer for many years and have always been very happy with the work. It’s really easy to make an appointment, the work is done in a timely manner, and everyone is very friendly!! More

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Jeff and his team gave me the best service I could imagine. I brought my car in for service, received news it would take a day, but then was promptly given a rental. All of my issues were fixed, and t imagine. I brought my car in for service, received news it would take a day, but then was promptly given a rental. All of my issues were fixed, and the service team highlighted some future things about my car I would want to consider having done next. The service team couldn’t have been nicer and did an incredible job going around my car to let me know the overall “health” of my car. My car is older and I’m really happy to have the service I got. I couldn’t be happier with the service and will certainly be coming back soon. More

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I believe that service makes a difference. Any dealership can sell you a vehicle but Jeff & his team are the best service department I have ever dealt with. dealership can sell you a vehicle but Jeff & his team are the best service department I have ever dealt with. More

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My family and I have purchased several pre-owned Toyota’s from this dealership over the years and regularly have them serviced there. We find them to be fairly priced and the service is always excellent. I w from this dealership over the years and regularly have them serviced there. We find them to be fairly priced and the service is always excellent. I won’t take my car to be serviced anywhere else. The service writers always answer my questions and provide a full explanation of needed work. I always leave feeling taken care of. More

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This dealership is the only one I go to and trust! I’m the first to admit that I know nothing about cars but I know I can trust the people here - especially Jeff Krasner. I had a tire pressure light on fo the first to admit that I know nothing about cars but I know I can trust the people here - especially Jeff Krasner. I had a tire pressure light on for months and had taken it to two other places with neither being able to figure out what was wrong. Jeff & his team got to the bottom of it and figured out how to fix the issue! Cannot recommend them enough! More

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Amazing service, can’t think of any place I’d rather go. Jeff Krasner is excellent and he always gets the job done with no hassle. Jeff Krasner is excellent and he always gets the job done with no hassle. More

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Jeff Krasner always goes the extra mile.Fantastic Jeff Krasner always goes the extra mile. Fantastic service keeps us coming back. During this pandemic he goes out of his way to come pick up our car Jeff Krasner always goes the extra mile. Fantastic service keeps us coming back. During this pandemic he goes out of his way to come pick up our cars, services them and takes great care of us. More

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The service was great and the people are curtesy and very helpful they extended a little more time to straighten out my debit card so I could make my appointment helpful they extended a little more time to straighten out my debit card so I could make my appointment More

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Normally I wouldn’t leave a bad review but I feel like this warrants it. First off I will state that I should have had my car towed to a different garage after I found out it wasn’t going to be covered un this warrants it. First off I will state that I should have had my car towed to a different garage after I found out it wasn’t going to be covered under warranty but I didn’t and that’s that. Also let me say this is my 6th Toyota leased in a 8 year period (loyal Toyota customer). I just received my bill for a knock sensor the $110 part and about $1250 in labor (after a 10% discount). They claim that they worked on this fix for 8hrs at about $150. They did not rebuild my engine, they only replaced a knock sensor. Look it up for yourself or ask around, it’s not a 8 hour job. Basically the charged me about $600 per hour I’d guess since it most likely only took 2 hours. 2 side notes: First - I believe management is the problem not the staff that you will see face to face. Second - don’t be fooled by the 5 star reviews they are all short and really with nothing to say more then the most basic stuff, why do you think that is? More

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