Jeff Stoughton
Jeff Stoughton at Nissan of Elk Grove
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Jeff Stoughton

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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14 Reviews
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14 Reviews

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14 Reviews of Jeff Stoughton

August 30, 2019

Dealership Rating

Worst nissan service department in Sacramento area Worst nissan service department in Sacramento Area no appointment and no professional attitude, they hire young people with no experience in cars only More

by Ed saffar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Monse Cortes, Tommy Davis, Shalvin Deo, Jeremy Ferguson, Steve Hoang, Guillermo Padilla, Jose Padilla, Uriel Ramirez

Aug 30, 2019

Nissan of Elk Grove responded

Ed, This is EJ Delano, service manager here at Nissan of Elk Grove. I just gave you a call and left a voicemail. We truly value our customers and pride ourselves on a high level of service. I'd love to speak with you about your last service in July. Please give me a call at your earliest convenience 916-405-5159

February 21, 2019

Dealership Rating
Employee Rating

Great people Tommy jeff were great. Tommy was so helpful in explaining the extended warranty. He was so great to talk to as well. Will go to him for all my needs. More

by Sonia sharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Davis

Feb 22, 2019

Nissan of Elk Grove responded

Sonia, Thank you for the awesome review. We are so glad Tommy and Jeff could be there to ensure you felt comfortable and confident in your servicing experience. We look forward to seeing you again, but until then, happy motoring!

December 13, 2018

Dealership Rating
Employee Rating

Excellent Customer Service Purchasing a vehicle has been stressful in the past. I walked into this dealership expecting pushy sales people. I was pleasantly surprised. My sale More

by Melisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sang Chac, Christian Cruz

Dec 14, 2018

Nissan of Elk Grove responded

Melisa, Thank you so much for the awesome review. We know the car-buying process can be stressful, but we are so glad Christian was there to ensure you had a smooth and easy experience. We hope we can continue our friendship for many years to come. Until next time, enjoy your new car!

November 06, 2018

Dealership Rating

Mi vehiculo nuebo El servicio excelente, muy contentos por el trato y la compra de nuestro 2018 Altima recomendamos a Nissan de Elk Grave y sobre todo a Edwin muy prof More

by Hevelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jambert Corpus, Edwin Escamilla, David Hidalgo, Eddie Ramos

Nov 07, 2018

Nissan of Elk Grove responded

Gracias por la gran revision. Estamos muy contentos de que Edwin estuvo allí para mostrar el major servicio. ¡Bienvenido a nuestra familia en Nissan de Elk Grove!

September 20, 2018

Dealership Rating
Employee Rating

Nicest Car Buying Experience Darian was knowledgeable & listened to all your needs and wants for the right vehicle. Shay in finance was wonderful! Nicest buying experience ever! N More

by Kittycat74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs , David Hidalgo, Darian Lim

Sep 21, 2018

Nissan of Elk Grove responded

How amazing to hear this was the nicest buying experience you've ever had! We truly appreciate your business and are so happy Darian and Shay went above and beyond. Congratulations and welcome to the Nissan Elk Grove family!

August 10, 2018

Dealership Rating
Employee Rating

Nissan Rogue The car is reallly good and the service is really fantastic. I love it so much so professional. Jeff is helpful and thoughtful. Though we went to the More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2018

Nissan of Elk Grove responded

Simon, Thanks for the 5-star rating. We truly appreciate you and your business. We hope we can continue to provide excellent service for many years to come.

August 09, 2018

Dealership Rating
Employee Rating

Above and beyond @ Great customer service...I will recommend this dealership to everyone I know. I left in a beautiful car and didn't think it was possible. Cooper was A More

by REGGIE1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vu Huynh , Sang Chac, Mr. Cooper

Aug 09, 2018

Nissan of Elk Grove responded

Reggie, Thank you for taking time to share your awesome review with us. We are so glad Cooper could help find the car that was right for you. You are amazing! See you soon!

July 31, 2018

Dealership Rating
Employee Rating

Jay Yu is professional. He’s fantastic and awesome. He is really nice and cool. He helped with a lot of problem we love the Nissan Rogue. Nice car good serv More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay YU

Aug 01, 2018

Nissan of Elk Grove responded

Shirley, You two look great! Welcome to the Nissan of Elk Grove family. We are so happy Jay went above and beyond during your Rogue purchase. Now time to enjoy!

December 13, 2016

Dealership Rating
Employee Rating

Real Customer Service! Brought my wife's car in for a jammed door handle and was greeted by two PROFESSIONAL Service Professionals. One being Tommy Davis and the other Jeff More

by kensyacht63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Davis

Dec 13, 2016

Nissan of Elk Grove responded

Thank you for sharing your experience with us and giving us a 5-star review. If you ever have any questions or would like to get another car detail, give us a call.

November 04, 2016

Dealership Rating
Employee Rating

Lifetime Nissan Of Elk Grove Customer I Leased a Nissan Leaf back in 11/2013. I had the most pleasurable experience. I visited the dealership and the sales staff often when I charged the L More

by Alen Argumedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Warren Santos, Vu Huynh , Anthony Ibarra, Joe Luiz, Be Yang

Nov 09, 2016

Nissan of Elk Grove responded

Thank you for the continued business. We are happy to be of service.

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