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Jeff Stoughton
Jeff Stoughton at Nissan of Elk Grove

Jeff Stoughton

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Jeff Stoughton

March 20, 2026

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Employee Rating

Brandon in Service really worked hard to get our issues resolved. I’m disappointed in our warranty company for making things so difficult, but he certainly eased the process for us. More

by STANFORDLOUISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Brandon Neveadomi

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March 18, 2026

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Very dependable, meets and anticipate my needs , very considerate John Brooks is very understanding with his customers needs . More

by MINDA.MIGUEL77
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Rebecca Garcia, Sean Burris, Jon Murphy, Raul Ruiz, Brandon Neveadomi

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Mar 18, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re thrilled to hear that John and our team consistently goes above and beyond, staying attentive to your needs and providing thoughtful, efficient service. We truly appreciate your trust and look forward to serving you again!

March 13, 2026

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Employee Rating

Excelente servicio personal que es muy amable siempre están muy al pendiente de mi y nuestro automóvil More

by MGCN2606
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Mar 16, 2026

Nissan of Elk Grove responded

Thank you very much for your kind words! We’re very glad to hear that you received great service and that our team has taken good care of you and your vehicle. We truly appreciate your support and look forward to assisting you again!

March 13, 2026

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Employee Rating

When we received our video from the technician. It touched our hearts he sincerely thanked my husband for his service in the military. More

by MARTYMARTINEZ178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Billy Saeturn, Alvin Sharma, Rebecca Garcia, Sean Burris, Jon Murphy, Raul Ruiz, Brandon Neveadomi

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Mar 16, 2026

Nissan of Elk Grove responded

Thank you for sharing that moment with us. We’re truly grateful for your husband’s service, and it means a lot to know that our technician could assist in making your visit feel welcoming, attentive, and personable. We’re proud to have a team that genuinely cares about our customers and takes the time to show appreciation.

March 12, 2026

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Employee Rating

I like to have my car serviced at nissan, good costumer service, nice people specially Jeff, job qell done. More

by FAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We're thrilled to hear that we continuously leave a great impression during all of your visits. We look forward to providing the same high-level service for you and your vehicle in the future.

March 07, 2026

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Employee Rating

Took double the estimated time but hey what can you do do do do do More

by Rizzlecod5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Rebecca Garcia, Sean Burris, Jon Murphy, Raul Ruiz, Brandon Neveadomi

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Mar 09, 2026

Nissan of Elk Grove responded

Thanks for your patience! We apologize for the delay and appreciate your understanding as we strive to provide excellent service in a timely manner. We’re always working to improve and hope your overall experience was worth the wait!

March 07, 2026

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I consider this dealership one of the best in the Sacramento region. Starting from customer service, service technician and even sales representatives More

by rockylanderos265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Billy Saeturn, Alvin Sharma, Rebecca Garcia, Sean Burris, Jon Murphy, Raul Ruiz, Brandon Neveadomi

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Mar 09, 2026

Nissan of Elk Grove responded

Thank you for the wonderful review. We strive to provide excellent service throughout every process, and we’re thrilled that our team has made a strong impression during your visits. We appreciate your support and look forward to providing you the same great service in the future!

March 07, 2026

Dealership Rating
Employee Rating

I consider this dealership one of the best in the Sacramento region. Starting from customer service, service technician and even sales representatives More

by rockylanderos265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Billy Saeturn, Alvin Sharma, Rebecca Garcia, Sean Burris, Jon Murphy, Raul Ruiz, Brandon Neveadomi

Report | Print
Mar 09, 2026

Nissan of Elk Grove responded

Thank you for the wonderful review. We strive to provide excellent service throughout every process, and we’re thrilled that our team has made a strong impression during your visits. We appreciate your support and look forward to providing you the same great service in the future!

March 07, 2026

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Employee Rating

Since moving to the area, we have been bringing our vehicle here for service. Wonderful staff wonderful service. They did a great job! There was a recall on my vehicle. They reached out to me to schedu More

by MECHENDIA89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! It’s great to hear our team provided a welcoming service experience and has been helpful with your recall, tire purchase, and maintenance needs. We'll be here to welcome you back in the future whenever you need us!

March 06, 2026

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Employee Rating

Everything went well , was taken care of right away and vehicle is driving great . Job well done More

by Jsdrummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We're glad everything went smoothly and that we were able to get your vehicle back on the road. Our team appreciates your support, and we look forward to assisting you again whenever you need us.

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