Jeff Silvers | Page 14

I was satisfied with my visit because other places that I went to never did an expansion on my car and when I took my inspections, they told me that I needed my tires checked so I said OK I know I got one ti went to never did an expansion on my car and when I took my inspections, they told me that I needed my tires checked so I said OK I know I got one tire change a while back so it’s time for a rotation for next time More

by HANNAHHOSEIN56 Verified Customer Verified Customer

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I have another Toyota dealership closer, though I keep comer here because of my experiences here. comer here because of my experiences here. More

by lmorten105 Verified Customer Verified Customer

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My truck has been there twice for the same issue and it still isn’t fixed. 3 times if you include the time I brought it back and was to come back later. They’ve tried 3 fixes and it still isn’t working rig still isn’t fixed. 3 times if you include the time I brought it back and was to come back later. They’ve tried 3 fixes and it still isn’t working right. Not to mention the issues I’ve had with one of the service advisor. Plus getting a return phone call is next to impossible. My service advisor has been kind of helpful. But nobody else wants to be bothered. More

by jblenses Verified Customer Verified Customer

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excellent service all around! would not go anywhere else to purchase and service my toyotas would not go anywhere else to purchase and service my toyotas More

by toyo480 Verified Customer Verified Customer

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Jeff Silvers is a top notch Service Manager, he and his team of master tech/mechs find solutions and I can always count on them to do a thorough and detailed job each time I'm in for regular maintenance or team of master tech/mechs find solutions and I can always count on them to do a thorough and detailed job each time I'm in for regular maintenance or any/all repairs. Jeff provides details on all the work and is extremely insightful. Overall - extraordinary professionals throughout the Service Department, from porters to parts - each employee is always reaching out and ensuring I am being accommodated and helped; Anthony, Simon and many others. Courteous and well organized team! More

by ramse45 Verified Customer Verified Customer

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Jeff was my Tech. He was very perfetional and communicated with me very well what was happening and kept me updated step by step. I will continue to use you guys. Than He was very perfetional and communicated with me very well what was happening and kept me updated step by step. I will continue to use you guys. Thank you for your hard work! More

by nickfrazier91195 Verified Customer Verified Customer

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Jeffery was very petient and nice person- One of best service consultant. Pleasure to have interaction and service advisor. service consultant. Pleasure to have interaction and service advisor. More

by PRABHAKAR Verified Customer Verified Customer

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We have purchased 6 cars over the years from Cobb County Toyota and LOVE the service department! Customer service is top notch!! Nothing compares to it!! Toyota and LOVE the service department! Customer service is top notch!! Nothing compares to it!! More

by JOHNBARNHART21 Verified Customer Verified Customer

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Car was dropped off at 9:00 am and was told it could take longer than a day to fix. Never received an update on the status to see if they needed the second day. Called Service Dept around 6:30 and had to l longer than a day to fix. Never received an update on the status to see if they needed the second day. Called Service Dept around 6:30 and had to leave a message. Didn’t receive a call back until around 9:45 next day. Meantime, I called again at 8:00 and was told they would let me know when it was finished. Bottom line, a courtesy status call should have been made the day before letting me know they needed a second day.c , More

by tdc621 Verified Customer Verified Customer

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Excelente trabajo el realizado y el servicio de traslado fue bueno. Las instalaciones limpias y agradables fue bueno. Las instalaciones limpias y agradables More

by DENNYSQUINTERO22 Verified Customer Verified Customer

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