Jeff Silvers

cobb county toyota total scam people and should go bankrupt they steal money and proud bankrupt they steal money and proud More

by Sayanora Verified Customer Verified Customer

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Seemed to do an excellent work. Was given a low ball estimate for services after a previous inspection Was given a low ball estimate for services after a previous inspection More

by billyrodney Verified Customer Verified Customer

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The person who checked me in (Jeff? ) was great! Tommie at the rental office and Kyle, who checked me out were also kind. ) was great! Tommie at the rental office and Kyle, who checked me out were also kind. More

by twyladj Verified Customer Verified Customer

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I’m always treated with respect and I can trust that my vehicle is being serviced properly vehicle is being serviced properly More

by deryk.hossner Verified Customer Verified Customer

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I experienced fast, efficient and friendly service every time I am there. This time was no exception time I am there. This time was no exception More

by clairernbsn Verified Customer Verified Customer

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Jeff Silvers and the entire customer service team provided me with excellent customer service. Roger Hyde provided me with excellent customer service. Roger Hyde More

by HYDE01RF Verified Customer Verified Customer

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I bring my truck in for service, I have brought my truck and just started bringing my wife’s Lexus to this dealership for several years. You guys seem to always do a great job. Until the last two years, the and just started bringing my wife’s Lexus to this dealership for several years. You guys seem to always do a great job. Until the last two years, the i got new tires a few years ago. One month after I get new tires I get a nail in my tire. I plugged it but it still leaked a little bit so I put a can of fix a flat in it. The next time I get my truck serviced I asked the service guy to patch. Oh no we can’t touch it, you put fix a flat in the tire we can’t touch it. But we will sell you a brand new tire, for $400. The next time I am in for service, the service writer tells me that the tires have a warranty and they could have replaced the tire under warranty. Thanks for telling me when I bought the tires, that’s great customer service. Moving on, I bring my truck in for service and long and behold my lug nuts are bad and need to be replaced. So I did that at $ 400, move on I drop my truck off last night for service. I get a call today and guess what my lug nuts are bad, they are not covered under warranty no that would be to convenient. $ 400 for new lug nuts, I found all 20 oem on eBay for $ 50. Them all of my wheel inserts are damaged badly. I will no longer bring any vehicle to Cobb County Toyota. More

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Jeff Silvers, Todd and the entire service staff provided me with excellent customer service. Roger Hyde me with excellent customer service. Roger Hyde More

by HYDE01RF Verified Customer Verified Customer

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Cobb County Toyota called me to remind me of the oil change that needed to be done. They assigned me to a service writer I was unfamiliar with, but then it was only an oil change. Almost immediately the change that needed to be done. They assigned me to a service writer I was unfamiliar with, but then it was only an oil change. Almost immediately the service writer started talking about my next mileage/month service that was just under $500, and then he said he could make it lower since I got the good deal on the oil change. I was not happy with the BAIT AND SWITCH tactic used on me. My usual service write tells me of upcoming service I should budget for and the time Frame I should get it done in. I love that. But not that I had to do it when I came in for a $49.99 oil change and it sounded like that is what I came in for. Maybe that works for other customers, but not for me. Once we got it cleared up, we moved along with just the oil filter, but I felt that I was not appreciated. I remember this service writer and will not use him again. More

by lmorten105 Verified Customer Verified Customer

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Muy bueno, excelente, amigos, competentes, amables, serviciales, atentos, cooperativos, te ayudan, siempre con una sonrisa, serviciales, atentos, cooperativos, te ayudan, siempre con una sonrisa, More

by JULIEMEN022 Verified Customer Verified Customer

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