Jeff Hughes

Very good service and good service attitude Very careful introduction Very patient The price is very good introduction Very patient The price is very good More

by wolf2kx Verified Customer Verified Customer

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This dealership is the perfect picture of dealership! Very friendly, welcoming and professional! Sometimes I literally drive there just to look at the cars because I like so much being there! Very friendly, welcoming and professional! Sometimes I literally drive there just to look at the cars because I like so much being there! More

by DANELOS23 Verified Customer Verified Customer

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Brittaney and the crew were amazing. Couldn't ask for a better place for service Couldn't ask for a better place for service More

by bmquick08 Verified Customer Verified Customer

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Nice nice nice nice nice nice nice nice nice nice nice nice nice nice work nice nice nice work More

by CULLEN.BARNEY Verified Customer Verified Customer

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Brittaney is always friendly, professional and makes what is a somewhat annoying circumstance into pleasurable experience. is a somewhat annoying circumstance into pleasurable experience. More

by Sean Curtin Verified Customer Verified Customer

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Good service and friendly personal. I would definitely recommend to others. Keep up the good work I would definitely recommend to others. Keep up the good work More

by eawadalla Verified Customer Verified Customer

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Great job . very good service . friendly customer service . Will definitely recommend BMW to family and friends . very good service . friendly customer service . Will definitely recommend BMW to family and friends . More

by YASSOGAS Verified Customer Verified Customer

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Pretty good dealership. Good service. Good response time. Very helpful with my needs and experience. Good service. Good response time. Very helpful with my needs and experience. More

by MAJORINFLUENCE74 Verified Customer Verified Customer

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I wanted to share my exceptional experience with the service center at BMW of Westlake. Led by Brittaney Quick, their team consistently exceeds my expectations and makes every visit a pleasure. Their kn service center at BMW of Westlake. Led by Brittaney Quick, their team consistently exceeds my expectations and makes every visit a pleasure. Their knowledge of my 2024 BMW X-6's technology is outstanding, and they always keep me informed about potential issues during service visits. I particularly appreciate their innovative communication methods. During a recent recall visit, the technicians sent text messages and video text messages to help me understand the maintenance issue and how they planned to resolve it. This level of transparency and customer service is truly commendable. The service department's professionalism and expertise are consistently impressive. My recent recall appointment was completed quickly and efficiently, and my service advisor clearly explained all maintenance needs in an easy-to-understand manner. Overall, I am extremely satisfied with the service I receive at BMW of Westlake. Their commitment to customer satisfaction and technical excellence is truly beyond compare. Sincerely, Scott C. Ashbrook Avon Lake, OH (c) 216-210-2029 More

by SCOTT@AMERICANOFFICESERVICES.COM Verified Customer Verified Customer

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Cory is always prompt, honest and professional in the service he provides. I value our relationship. service he provides. I value our relationship. More

by DAVIDAR333 Verified Customer Verified Customer

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