Jeff Hughes
Jeff Hughes at BMW of Westlake
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Jeff Hughes

Service Manager - Middleburg Hts.

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
106 Reviews
4.9

106 Reviews

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106 Reviews of Jeff Hughes

November 11, 2024

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Employee Rating

Clean. Got some major rim damage from their wash bay. Never asked me if I even wanted the car washed More

by PTJT100
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Recommend Dealer
Yes
Nov 13, 2024

BMW of Westlake responded

We regret to hear that you had this experience with us. I will ask our service manger, John Cordell to reach out to you to discuss this issue.

November 03, 2024

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The dealership is very professional and clean They all were very knowledgeable and helpful I will definitely go there for my next car More

by OFFTHEWALLSOCCER
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Recommend Dealer
Yes
Nov 05, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

November 02, 2024

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Cory was very helpful and professional. Advised us if any further action or repairs were needed. More

by RWDEES
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Recommend Dealer
Yes
Nov 05, 2024

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

October 31, 2024

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This dealership is great. The service team is very helpful and always efficient and friendly. More

by RICHARD.MCCLANAHAN
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Recommend Dealer
Yes
Nov 02, 2024

BMW of Westlake responded

Hi Richard, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 23, 2024

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Employee Rating

Easy process pretty the car was done in an hour and a half, Corey got me a loaner so I was able to run errands in between. More

by MARCELO.ORCHON
Recommend Dealer
Yes
Oct 26, 2024

BMW of Westlake responded

Marcelo, we are very happy we could provide you with a positive experience!

October 07, 2024

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Did a very quick maintenance which helped me out. Did a very good professional job More

by PRIMROSE0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 13, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

September 28, 2024

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Employee Rating

Professional. Responsive. Competitive pricing. Flexible and convenient scheduling. Quick turn around, frequent same day service. Highly recommended. More

by epkuivinen
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 28, 2024

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Employee Rating

Excellent service- efficient, prompt and reliable. This is my fourth BMW and BMW Westlake is the only place I go for service More

by brad z.
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Recommend Dealer
Yes
Oct 02, 2024

BMW of Westlake responded

Brad, we are very happy we could provide you with a positive experience!

September 24, 2024

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Employee Rating

Everyone I come into contact with either salesman or mechanic or even the passerby’s are all friendly and helpful. This is my go to desler More

by RUMBARGERP
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Recommend Dealer
Yes
Sep 29, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 16, 2024

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The best staff in Ohio. Great service. Very accommodating, very nice and very professional. Wish all service industry staff be like them. More

by EMAD Elbadawy
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Recommend Dealer
Yes
Sep 20, 2024

BMW of Westlake responded

Emad, thank you for sharing your positive experience!

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