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Jay Miller
Refer Me
68 Reviews
I am a Lancaster County boy. Married to beautiful Colleen for 28 wonderful years, with 2 fantastic children. Both dean's list college students, go High Point and Villanova!! Active in clubs and Track, I'm a very proud dad! My BMW history goes in line with my history. In 1967 my dad bought a BMW 1600 Alpina, because he couldn't afford a Porsche 911. From that point on, we became a BMW family, which translated in to only BMWs for over 53 years! Both I and my brother are in the BMW business. Me in sales since 1990, and my brother a Master BMW Technician since 1980. I own several models, including a 2023 i4 Electric car, a 2011 X5 35i, a 2015 3 GT, a 2008 M3 Convertible, a 2008 335i Coupe, an R1200 S motorrad, and an ultra-rare 1974 2002 Turbo! Please reach out, and I will be glad to assist!
Read moreDealership Experience
19 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
37-year BMW owner/driver
Classic BMW specialist
BMW Profiles in Achievement- Gold
BMW M Certified
68 Reviews
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68 Reviews of Jay Miller
January 09, 2025
Jay Miller, Wilmer Rodriguez, Scott Gately , Jayson Kirk, Joseph Izzi, Heather Deritis , & Anthony Bluebello help to support an amazing family like atmosphere where I genuinely always feel that BMW West Ches Joseph Izzi, Heather Deritis , & Anthony Bluebello help to support an amazing family like atmosphere where I genuinely always feel that BMW West Chester looks out for my best interests! This is extremely rare for any dealership regardless of Brand! I always know that I can count on them to provide the best support in sales and service and parts at all times! More
by aniellomaglione
Verified CustomerOther Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Scott Gately, Joseph Fritz, Anthony Blubello, Joe Izzi, Heather Deritis, Jayson Kirk
December 24, 2024
8:40am appointment for inspection and car nit touched until3:30..took 2 full days to complete work which was disappointing and unexpected. Also, used to get inspection discounts from Otto’s but none unde until3:30..took 2 full days to complete work which was disappointing and unexpected. Also, used to get inspection discounts from Otto’s but none under new ownership. May shop around next time. Inspection and a few minor items should not cost $1400! More
by Giann704
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi
December 22, 2024
“Seamless process! Jay and the team was professional, friendly, and made everything effortless. Best car-buying experience—quick, enjoyable, and stress-free!” Jay and the team was professional, friendly, and made everything effortless. Best car-buying experience—quick, enjoyable, and stress-free!” More
by VUCETICZ
November 29, 2024
Dan was super awesome to work with. He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from Dan. More
by plexusprashgaming
Other Employees Tagged: Justice Mogano, Scott Gately, Dan Stangl, Ian Martin, Robert Madden, Kyle Murphy, Rachel D'Asaro, Pendleton King , Wayne Matsinger
November 09, 2024
The service team (Heather Derietis specifically) are great to work with. I trust them with my favorite vehicle of all time. great to work with. I trust them with my favorite vehicle of all time. More
by RICKCRANGLE901
Other Employees Tagged: Heather Deritis
November 09, 2024
Helped me through the process of getting a new mini for my graduating daughter, when none were available. my graduating daughter, when none were available. More
by CHRISRENZI123
Other Employees Tagged: Justice Mogano, Scott Gately, Ian Martin, Robert Madden, Kyle Murphy, Anthony Vitelli, Rachel D'Asaro, Pendleton King , Wayne Matsinger
October 23, 2024
Jay Miller is a pleasure to deal with The dealership has always don a great job with service has always don a great job with service More
by ARTHURSTRASSLER
Other Employees Tagged: Nick Capparelli
October 17, 2024
Do not recall encountering Wilmer during the purchase process. I do recall meeting Jayson Kirk. I would give Jayson five stars. This is my second X3 purchase experience at Ottos BWM (West Chester BMW). S process. I do recall meeting Jayson Kirk. I would give Jayson five stars. This is my second X3 purchase experience at Ottos BWM (West Chester BMW). Staff is always professional and a pleasure to work with. More
by buildersteve
Other Employees Tagged: Nick Capparelli, Jayson Kirk
October 16, 2024
We had a great buying experience from start to finish. Jay found us the perfect vehicle, and the delivery experience was informative and efficient. Highly recommend. Jay found us the perfect vehicle, and the delivery experience was informative and efficient. Highly recommend. More
by jggbrady
Other Employees Tagged: Kevin Mahoney, Jayson Kirk
