Jay Malkowski | Page 9

Service center is quick, efficient, and very knowledgeable. I have always been happy with my service. knowledgeable. I have always been happy with my service. More

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Very friendly customer service, fast and accurate. I’ve been a Russ Darrow customer for 20 years and it just keeps getting better. Thank you been a Russ Darrow customer for 20 years and it just keeps getting better. Thank you More

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I appreciate the online service model. The team was professional, efficient, and customer focused. More importantly, Jay was able to adjust service appointment for today professional, efficient, and customer focused. More importantly, Jay was able to adjust service appointment for today More

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Jay was very "courteous and knowledgeable" .. Jay serves the dealership and Honda product well!! I would recommend Russ Darrow Honda for service and anyone looking for a car.Thank You! the dealership and Honda product well!! I would recommend Russ Darrow Honda for service and anyone looking for a car.Thank You! More

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There was a miscommunication regarding when my vehicle would be ready resulting in a small wait but that was okay. My vehicle smells like grease though which I don’t appreciate it. Hopefully it will fade would be ready resulting in a small wait but that was okay. My vehicle smells like grease though which I don’t appreciate it. Hopefully it will fade More

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Clean, courteous. Good work. No long waiting period. Only came in for an oil change so nothing too complicated, but had some questions and tech was very helpful. Note to management: stop forcing your employe came in for an oil change so nothing too complicated, but had some questions and tech was very helpful. Note to management: stop forcing your employees to sell up! They're great workers, customers don't like all that shilling... More

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Great new facility, location is convenient and service staff are always efficient and pleasant. I appreciate the car wash as well after receiving car service. staff are always efficient and pleasant. I appreciate the car wash as well after receiving car service. More

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I had a great experience at Russ Darrow Honda. Jay Malkowski of the Service department was very knowledgeable, professional and customer friendly. The waiting area was very clean and socially distan Malkowski of the Service department was very knowledgeable, professional and customer friendly. The waiting area was very clean and socially distanced. I was in and out in no time. Thanks for the car wash! More

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Jay was amazing. He went to bat for us and got Honda to cover most of our repair even though it’s out of warranty. Much appreciated! cover most of our repair even though it’s out of warranty. Much appreciated! More

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I had a good experience at Russ Darrow Honda. I got my oil changed and my wheels aligned. The service was done in an efficient amount of time. oil changed and my wheels aligned. The service was done in an efficient amount of time. More

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