Jay Malkowski
Jay Malkowski at Russ Darrow Honda

Jay Malkowski | Page 8

Service Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
163 Reviews

I started working at Russ Darrow back in 2013 which is where I got my start in the automotive industry. When I'm not helping service customers I enjoy spending time with my family and I play softball two nights a week. I'm a huge Wisconsin sports fan and enjoy watching all of them. When you're ready for service, I'm here to help and look forward to working with you.

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

4.6

163 Reviews

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163 Reviews of Jay Malkowski

October 30, 2021

Dealership Rating
Employee Rating

Attention to customer service in all regards is certainly their forte. Customer service reps with pleasing personalities! Much appreciated!! More

by Lolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 14, 2021

Dealership Rating
Employee Rating

Reliable and friendly service here.. they do a great job explaining all the completed repairs. Courteous and friendly service reps.. been using them for years for service on all 3 of our Crvs.. never been d More

by Michele.szidon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 09, 2021

Dealership Rating
Employee Rating

Good dealer understands what I am looking for and does not push to have unwanted services done More

by svhoehnke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 08, 2021

Dealership Rating
Employee Rating

Quick services with a smile oil changes are done so fast you inhale exhale and they are done.... More

by AlbertBell7474@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein , Christopher Berger, Angela David, Eric Nelson, Alondra Sandoval

September 25, 2021

Dealership Rating
Employee Rating

Angela at Russ Darrow Dealership Service dept has great customer service skills & always does a great job. More

by Cheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Matthews , Angela David, Eric Nelson, Michael Tuler

September 08, 2021

Dealership Rating
Employee Rating

Made same-day appointment and they had the part in stock. A mirror on my new Pilot was wobbly so I was surprised there was one in available. Fixed in about 45 minutes. Friendly and efficient. More

by JSzop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 02, 2021

Dealership Rating
Employee Rating

Prompt and friendly service. Went above and beyond to make sure we were happy with the service. More

by Gregafree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 26, 2021

Dealership Rating
Employee Rating

Appointment for service is easy to make and in reasonable time. Quote for service is generally final total. More

by lucylucy54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 26, 2021

Dealership Rating
Employee Rating

The staff (Jay) at Russ Darrow are always courteous and knowledgeable in the service department. More

by Z babe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lesia Matthis , Malcolm Luvene, Alondra Sandoval

August 16, 2021

Dealership Rating
Employee Rating

Excellent service. Fast and efficient. No issues! Good visit. Very pleased More

by Klbinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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