Jason Keith

I test drove a few cars before I decided on the RAV4. My previous vehicle was 17 years old. Austin inherited me when the salesman I was working with moved to the service department. I texted Austin my “w My previous vehicle was 17 years old. Austin inherited me when the salesman I was working with moved to the service department. I texted Austin my “wish list” and we went back and forth over about 2 months finding the right vehicle for me. I wanted to be sure about my purchase as I keep vehicles for a long time (which is why I wanted a Toyota product). I’m sure he thought I was crazy. He ended up texting me the day after we revisited the list with “the one.” He knew the ins and outs of the vehicle from the luxurious bells and whistles to the mechanical nuances. I was “upgrading” to a much higher tech than what I was used to and he made it all crystal clear. He went out of the way to show my husband and I what a car seat would look like in the vehicle we purchased as we are planning a family. He even offered to simulate with his own child’s car seat to give us peace of mind. I’m very diligent about security and care a lot about safety. He went through all of the security measures and set ups for the vehicle to alleviate any concerns, often referencing what he would do for his own family. As if this wasn’t enough of a service, he assisted us even more when we started the purchase process of the car. My husband and I work full time and got to the dealership late on a Saturday night. He stayed with us well after closing to answer our questions and help us fill out the paperwork. He did this all with a great attitude and smile, even though were probably keeping him from going home and enjoying time with his family. (Doesn’t everyone want that on a Saturday night? I would be very grumpy.) Our story doesn’t end here. A special to mention to Julien in the finance department who also had to stay late to close out our sale. He was very hospitable and gracious the entire time. He discussed each option thoroughly to ensure the financing was right for our family. 11/10, 5 stars, top tier, highly recommend Austin Owen and Julien Allinder for any of your Toyota needs. More

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Very helpful and knowledgeable for all the questions that I had. Jason was never pushy and got me what I wanted. I had. Jason was never pushy and got me what I wanted. More

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We will definitely be recommending Toyota of Cleveland! They were amazing to work with from start to finish! Jason Keith was the best salesman we have had! He listened to what we wanted and our needs. They were amazing to work with from start to finish! Jason Keith was the best salesman we have had! He listened to what we wanted and our needs. The rest of the team was great with us too. So happy we stopped in and looked. We are loving our new Tacoma! Thank you! More

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We had a great experience with Toyota of Cleveland! We felt great about the vehicle we were getting, and Jason was the easiest to work with. Would recommend the dealership and seeing Jason Keith to an We felt great about the vehicle we were getting, and Jason was the easiest to work with. Would recommend the dealership and seeing Jason Keith to anyone. More

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Shane is hands down the best sales mgr there is. We have bought several vehicles from him and will never purchase from another location. Top notch sales and service. We have bought several vehicles from him and will never purchase from another location. Top notch sales and service. More

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We were blessed when we met Alfred as we came in the door, and then he worked with us for several hours to purchase our Grand Highlander. We were able to trade two vehicles in, and that brought our tax door, and then he worked with us for several hours to purchase our Grand Highlander. We were able to trade two vehicles in, and that brought our tax bill down considerably! We will reccomend Alfred and Toyota of Cleveland to our family and friends!🙂 More

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Jason Keith was our main salesperson and was awesome. We had a vehicle on order and he kept us updated on the status. However, we changed our minds and went with another vehicle and he was still very h We had a vehicle on order and he kept us updated on the status. However, we changed our minds and went with another vehicle and he was still very helpful. We came in without an appointment to look at a different vehicle and Jason was working with another customer so Logan Maddox took over for Jason until Jason was available. They showed great teamwork through the process and would work with either of them in the future. We highly recommend Jason, very down to earth guy. More

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I was happy with my experience and the people who i worked with were friendly and considerate. worked with were friendly and considerate. More

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We had a great time and all of the people were awesome. Praying for you guys Praying for you guys More

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Had a great experience while looking for a car that fit everything my family needed. We will definitely return in the future. everything my family needed. We will definitely return in the future. More

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