Jason Bolen
Jason Bolen at Oxmoor Ford

Jason Bolen | Page 8

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5
196 Reviews
4.5

196 Reviews

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196 Reviews of Jason Bolen

August 05, 2026

Dealership Rating
Employee Rating

Have been dealing with Oxmoor Ford for decades. Always a great experience from sales to service. Doug Kimmons makes the buying experience trouble free and enjoyable, which is increasingly rare in More

by C.r.a.b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Kimmons

Aug 11, 2026

Oxmoor Ford responded

Thank you for your continued trust and loyalty over the years! We're honored to have earned your business, and we're thrilled to hear Doug consistently makes your car-buying experience enjoyable and hassle-free. We truly appreciate your kind words and look forward to serving you for many more years to come.

August 05, 2026

Dealership Rating
Employee Rating

Was without my car for 3 weeks. Sat at dealership for 5 days before it was even touched. My car was still drivable and to not have it for those 5 days was ridiculous More

by Scholtz2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley C

Aug 11, 2026

Oxmoor Ford responded

Thank you for sharing your feedback. We're sorry to hear about the lengthy delay and understand how frustrating it must have been to be without your vehicle for three weeks, especially when it sat for several days before work began. This is not the experience we strive to provide, and your comments will be shared with our management team for review. We appreciate you bringing this to our attention. Best regards, Gabrielle Robertson grobertson@oxmoorautogroup.com Marketing & Social Spokesperson

August 05, 2026

Dealership Rating
Employee Rating

I love your new service i think it’s going to be great for everyone More

by d.m.akin.1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Oxmoor Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford.

July 30, 2026

Dealership Rating
Employee Rating

Oxmoor Ford did an excellent job with scheduling and completing this mini recall work. Excellent technician as well. More

by noemail46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Oxmoor Ford responded

Thanks!

July 26, 2026

Dealership Rating
Employee Rating

The dealership was honest about the issue being tires and not something else. The service person could have advised to continue with the alignment but advised not to because it wouldn’t help. Kept us from sp More

by Kelli.shubert1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley

Jul 28, 2026

Oxmoor Ford responded

Thank you for your thoughtful review! We’re so glad our service team provided honest recommendations and helped you avoid unnecessary expenses. We believe transparency is an important part of earning our customers’ trust. Thank you for choosing Oxmoor Toyota, and we look forward to serving you again!

July 25, 2026

Dealership Rating
Employee Rating

Always seem to have good service. Clean environment and informative agents that answere all questions More

by bsl125125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Oxmoor Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford.

July 24, 2026

Dealership Rating
Employee Rating

It took a few days but the problem has been fixed. Excellent Service! Did not cost a fortune either. More

by gregory.murphyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daron

Jul 28, 2026

Oxmoor Ford responded

Gregory, we really appreciate your feedback!

July 23, 2026

Dealership Rating
Employee Rating

They were very easy to check in for my appointment once it was my tirn More

by KIMPULLIAM82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2026

Oxmoor Ford responded

Kim, we really appreciate you leaving this great review of your experience with our team!

July 23, 2026

Dealership Rating
Employee Rating

Very friendly , great communication and committed to helping get your vehicle repaired. One of the best experiences we have had with a dealership! More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Branden and Dontae

Jul 26, 2026

Oxmoor Ford responded

Thanks for the great review, Amber!

July 21, 2026

Dealership Rating
Employee Rating

Great service, in time. I already did this via text and was texted a second time. Now I get an email. Too much! More

by fjweiss09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Oxmoor Ford responded

I apologize for the multiple requests. Thank you for the great review! -Kenny kalward@oxmoorautogroup.com

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