Jason Bolen
Jason Bolen at Oxmoor Ford

Jason Bolen | Page 7

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5
196 Reviews
4.5

196 Reviews

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196 Reviews of Jason Bolen

August 14, 2026

Dealership Rating
Employee Rating

Customer service was outstanding. Communication was great, I knew immediately how long it would take and what to expect. Staff was friendly and professional. The paperwork I received More

by lisaazinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We're glad our team provided excellent communication, professional service, and earned your trust. We truly appreciate your support and look forward to serving you again!

August 14, 2026

Dealership Rating
Employee Rating

Excellent service. Professionalism and speed. If I can describe the work done by the Ford team in Oxmoor, thank you. Keep up the good work. More

by Edaivis Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dontae

Aug 24, 2026

Oxmoor Ford responded

Thank you for the great review, Edaivis! We're glad the Oxmoor Ford team provided excellent, professional, and efficient service. We truly appreciate your kind words and support!

August 13, 2026

Dealership Rating
Employee Rating

Easy to get an online appointment; quick check-in; good accommodations to wait; very good customer service; wait was not long and car serviced to satisfaction. More

by CAROLYNMILLS680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad your visit was easy, efficient, and that you were satisfied with the service. We appreciate your support!

August 12, 2026

Dealership Rating
Employee Rating

Always do a thorough job. They are a pleasure to work with. Keep up the good work. More

by jafloyd5525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team consistently provides thorough service and is a pleasure to work with. We appreciate your continued support!

August 12, 2026

Dealership Rating
Employee Rating

Deligent effort to find trouble. Unable to find problems or give explanations. Perhaps problem with key reader. More

by budjohns27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Oxmoor Ford responded

Thank you for your feedback. We appreciate our team’s efforts to diagnose the issue and understand your frustration that the problem could not be fully identified or explained. We hope to have the opportunity to assist you further.

August 10, 2026

Dealership Rating
Employee Rating

The service department is the worst I will never come back to Oxmoor Ford for service. ever again. More

by SAMUEL.LEWIS1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 11, 2026

Oxmoor Ford responded

Thank you for your feedback. We're sorry to hear about your experience with our service department. We take your concerns seriously and would appreciate the opportunity to learn more about what happened. Please feel free to contact me directly to discuss your experience. Gabrielle Robertson Marketing & Social Spokesperson Oxmoor Auto Group grobertson@oxmoorautogroup.com

August 08, 2026

Dealership Rating
Employee Rating

Very polite and explained everything to me! Nice job. Called me very quick when my truck was ready. More

by lynnintheville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team provided polite, thorough service and kept you informed. We appreciate your support and look forward to serving you again!

August 07, 2026

Dealership Rating
Employee Rating

The team was ready to go on my scheduled visit. Informed me every step along the way. Shout out to Daron at Oxmore. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad Daron and our team kept you informed and made your visit go smoothly. We appreciate your support!

August 07, 2026

Dealership Rating
Employee Rating

The gentleman that took care of me was curious and professional. I would recommend anyone to your service/repair shop. Thank you. More

by Mcdraut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We're so glad to hear you received courteous and professional service. We truly appreciate your recommendation and look forward to serving you again.

August 05, 2026

Dealership Rating
Employee Rating

They found the issue with my c-max and I was pleased with the price and satisfaction of service. More

by allisonnsullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We're so glad we could diagnose the issue with your C-MAX and provide a repair at a price you were happy with. We appreciate your trust and look forward to serving you again!

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