Kenneth Coulson
Kenneth Coulson at Oxmoor Ford

Kenneth Coulson

Finance Manager

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Kenneth Coulson

October 16, 2026

Dealership Rating
Employee Rating

Time efficient and completely professional service that I had not experienced with another brand, ever. More

by aphe79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Bolen , Ken(Sales)

Oct 19, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We're thrilled our team provided efficient, professional service that exceeded your expectations. We truly appreciate your business!

October 13, 2026

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Great service, was there as soon as I got out my car asking to be helped More

by mattjaggers09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Oakes, Jason Bolen

Oct 20, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team greeted you promptly and provided attentive service. We truly appreciate your business!

October 01, 2026

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Oxmoor's service rep was very courteous and on time! He did a great job! More

by Matt D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Whittaker

Oct 15, 2026

Oxmoor Ford responded

Thank you for the great review, Matt! We're glad our service representative was courteous, punctual, and provided excellent service. We truly appreciate your business!

September 23, 2026

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Good timely professional service. Service was high quality. Notice of vehicle required service was accurate and quick. More

by Gswilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Bolen

Sep 28, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team provided timely, professional, and high-quality service. We truly appreciate your business!

September 13, 2026

Dealership Rating
Employee Rating

We received excellent customer service from Eduardo Garcia. He made our car purchase very easy! I would shop at this dealership again! Also access to car insurance rates at the dealership that is a win More

by Sgillock62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Garcia

Sep 19, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad Eduardo made your car-buying experience easy and enjoyable. We truly appreciate your business and look forward to serving you again!

August 23, 2026

Dealership Rating
Employee Rating

Oxmoor spent 3 days removing a broken stud from the head and only charged me a token extra hours. I will use Oxmoor for all future service. More

by Mikey
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 25, 2026

Oxmoor Ford responded

Thank you for the great review, Mikey! We're glad our team went the extra mile to get the repair completed. We truly appreciate your trust and look forward to serving you again!

August 14, 2026

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Customer service was outstanding. Communication was great, I knew immediately how long it would take and what to expect. Staff was friendly and professional. The paperwork I received More

by lisaazinger
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We're glad our team provided excellent communication, professional service, and earned your trust. We truly appreciate your support and look forward to serving you again!

August 08, 2026

Dealership Rating
Employee Rating

Very polite and explained everything to me! Nice job. Called me very quick when my truck was ready. More

by lynnintheville
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team provided polite, thorough service and kept you informed. We appreciate your support and look forward to serving you again!

July 21, 2026

Dealership Rating
Employee Rating

Great service, in time. I already did this via text and was texted a second time. Now I get an email. Too much! More

by fjweiss09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Oxmoor Ford responded

I apologize for the multiple requests. Thank you for the great review! -Kenny kalward@oxmoorautogroup.com

June 30, 2026

Dealership Rating
Employee Rating

I genuinely had a horrible experience with this dealership and regret purchasing a vehicle from them. They lied about service records, we had to return the vehicle 2 separate time for additional wo More

by elizabethducharme96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 02, 2026

Oxmoor Ford responded

Elizabeth, I am sorry to see this review of your experience. I am forwarding this to our management team. In the interim, if you have additional information you would like to share, please contact me at: kalward@oxmoorautogroup.com -Kenny Alward

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