Kenneth Coulson
Kenneth Coulson at Oxmoor Ford

Kenneth Coulson

Finance Manager

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Kenneth Coulson

August 23, 2026

Dealership Rating
Employee Rating

Oxmoor spent 3 days removing a broken stud from the head and only charged me a token extra hours. I will use Oxmoor for all future service. More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2026

Oxmoor Ford responded

Thank you for the great review, Mikey! We're glad our team went the extra mile to get the repair completed. We truly appreciate your trust and look forward to serving you again!

August 14, 2026

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Customer service was outstanding. Communication was great, I knew immediately how long it would take and what to expect. Staff was friendly and professional. The paperwork I received More

by lisaazinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We're glad our team provided excellent communication, professional service, and earned your trust. We truly appreciate your support and look forward to serving you again!

August 08, 2026

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Very polite and explained everything to me! Nice job. Called me very quick when my truck was ready. More

by lynnintheville
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Recommend Dealer
Yes
Aug 11, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team provided polite, thorough service and kept you informed. We appreciate your support and look forward to serving you again!

July 21, 2026

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Great service, in time. I already did this via text and was texted a second time. Now I get an email. Too much! More

by fjweiss09
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Recommend Dealer
Yes
Jul 23, 2026

Oxmoor Ford responded

I apologize for the multiple requests. Thank you for the great review! -Kenny kalward@oxmoorautogroup.com

June 30, 2026

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I genuinely had a horrible experience with this dealership and regret purchasing a vehicle from them. They lied about service records, we had to return the vehicle 2 separate time for additional wo More

by elizabethducharme96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 02, 2026

Oxmoor Ford responded

Elizabeth, I am sorry to see this review of your experience. I am forwarding this to our management team. In the interim, if you have additional information you would like to share, please contact me at: kalward@oxmoorautogroup.com -Kenny Alward

June 27, 2026

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Went out of their way to provide a low price with excellent service and quality work. Excellent communication. More

by HUFF201
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 30, 2026

Oxmoor Ford responded

Thank you for allowing us to assist you with your service needs!

Jun 30, 2026

Oxmoor Ford responded

Thank you for allowing us to assist you with your service needs!

June 14, 2026

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Employee Rating

Phone contact was friendly and helpful. They were obtain service appointments promptly. Texting regarding the progress of work completion was dependable and efficient. Overall, the work More

by atblanford
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Bock, Jason Bolen

Jun 16, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We’re thrilled to hear our team provided friendly communication, prompt scheduling, and reliable updates throughout the service process. We appreciate your kind words about the efficiency of the work and fair pricing. Thank you for your support of Oxmoor Ford.

June 12, 2026

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Employee Rating

Good price, based on prior dings, poor prep computer fault not fixed inconvenience to me. Good financing. More

by budjohns27
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: John Safi, Steve Whittaker, George Oakes , Austin

Jun 12, 2026

Oxmoor Ford responded

Thank you for your feedback. We’re glad you were pleased with the price and financing, but we’re sorry the unresolved issue and vehicle preparation did not meet expectations. Your comments will be shared with the team at Oxmoor Ford.

May 31, 2026

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Employee Rating

Great people to work with and very straightforward during the sale and afterwards. Thank you More

by UNW.PRIMROSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2026

Oxmoor Ford responded

We're so glad that we were able to go above and beyond your expectations!

May 28, 2026

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Employee Rating

Our dealer, Kenneth was the best! Our experience with Oxmore ford was very very great! We highly recommend them! More

by VFEINN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Robinson , Kenneth Johnson 10 stars!

Jun 02, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We’re thrilled to hear Kenneth provided such a great experience and that your visit to Oxmoor Ford was exceptional. We truly appreciate your recommendation and your support!

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