Jason Bolen
Jason Bolen at Oxmoor Ford

Jason Bolen

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5
75 Reviews
4.5

75 Reviews

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75 Reviews of Jason Bolen

June 05, 2026

Dealership Rating
Employee Rating

They did not greet me when I parked my car in the bay. I had no idea who to talk with or where to go. More

by Ryan.hubbs25
Service Price Transparency
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Recommend Dealer
No

June 04, 2026

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Excellent service and great communication. I asked for my spare tire to be replaced and they did no problem More

by MARK.FEDELE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Oakes

Jun 05, 2026

Oxmoor Ford responded

Mark, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford.

June 04, 2026

Dealership Rating
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Took a little longer than expected. Waited over an hour to hear what needed to be done. In all it took 2 and a half hours. More

by TMORNAR5
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Recommend Dealer
Yes
Jun 05, 2026

Oxmoor Ford responded

Thank you for your feedback. We’re sorry to hear your visit took longer than expected and appreciate your patience throughout the process. We value your input and will share your comments with the team at Oxmoor Ford.

June 03, 2026

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They take care of you if you are patient and insist on your needs , they will do it but will take time More

by AK2390
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Recommend Dealer
Yes

Other Employees Tagged: Jeff

Jun 05, 2026

Oxmoor Ford responded

Thank you; we appreciate your feedback!

June 03, 2026

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When I drop my car off everything on the steering wheel, the cruise control the horn going through the options on the sync was working now it’s not. I told them that it wasn’t working after I got my car bac More

by gino
Service Price Transparency
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Recommend Dealer
No
Jun 03, 2026

Oxmoor Ford responded

I’m very sorry to hear that you’ve experienced a problem. Please feel free to contact me at 502-413-3200. I am the Service Director, and I would appreciate the opportunity to discuss your concerns and see how I can assist in resolving them.

Jun 04, 2026

Oxmoor Ford responded

Thank you for your feedback, Gino. We’re sorry to hear about your experience and understand your frustration, especially since these issues began after your service visit. We appreciate you bringing your concerns to our attention and will share your feedback with the team at Oxmoor Ford.

June 02, 2026

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Brandon was Great he l kept us informed on the repairs and when wiould be done Excellent service keep up the awesome work More

by Swan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Bock, Tim Robinson , Brandon Bond

Jun 04, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We’re thrilled to hear Brandon kept you informed throughout the repair process and provided excellent service. We truly appreciate your kind words and your support of Oxmoor Ford.

June 01, 2026

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Quick and on time. Easy to book the appointment. Will recommend it to others. Thank you More

by Ayad
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Whittaker

Jun 03, 2026

Oxmoor Ford responded

Ayad, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford.

May 30, 2026

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Employee Rating

Friendly staff and explained what was done. And when the next recall would be available More

by SLAWSON911
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Recommend Dealer
Yes
Jun 02, 2026

Oxmoor Ford responded

Thank you for the great review! We’re thrilled to hear our team was friendly, kept you informed about the work completed, and provided information on upcoming recalls. We truly appreciate your support of Oxmoor Ford.

May 29, 2026

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Completed the work as requested, same day. Courteous, responsive staff. Easy scheduling through app on phone. More

by TCO
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Recommend Dealer
Yes

Other Employees Tagged: Dontae

Jun 02, 2026

Oxmoor Ford responded

Thank you for the great review! We’re thrilled to hear your service was completed the same day and that our team provided courteous and responsive service. We’re also glad the scheduling process was convenient through the app. Thank you for your support of Oxmoor Ford.

May 27, 2026

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Employee Rating

Very efficient. Although the next day my tire pressure monitor came on after having tires rotated. More

by TMORNAR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Oxmoor Ford responded

Thank you for your feedback. We’re glad to hear your visit was efficient, though we’re sorry to hear about the tire pressure monitor issue after your tire rotation. We appreciate you bringing this to our attention and your support of Oxmoor Ford.

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