David Bock

The service guy was right on time. I gave him my key to the Focus and just let him do his thing. He was pleasant, friendly and he inspected to make sure the car would run properly with I gave him my key to the Focus and just let him do his thing. He was pleasant, friendly and he inspected to make sure the car would run properly without anymore problems from the recall. I'm 79 years old and live in the southwest part of Jefferson County. I appreciate the opportunity of Oxmoor Ford to come to me instead of me fighting the insane traffic from my house to Oxmoor. So convenient!! I can tell the car runs better. He let me know that my brakes were going to have to be worked on, but not at this time. Oxmoor Ford has treated this customer very well and tries to accommodate a problem as soon as they can for me. More

by mamawlinda Verified Customer Verified Customer

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Oxmoor spent 3 days removing a broken stud from the head and only charged me a token extra hours. I will use Oxmoor for all future service. and only charged me a token extra hours. I will use Oxmoor for all future service. More

by Mikey Verified Customer Verified Customer

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Customer service was outstanding. Communication was great, I knew immediately how long it would take and what to expect. Staff was friendly and professional. The paperwork I received Communication was great, I knew immediately how long it would take and what to expect. Staff was friendly and professional. The paperwork I received was thorough and clear. I would come back here for repairs because they built trust in me in one visit. More

by lisaazinger Verified Customer Verified Customer

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Very polite and explained everything to me! Nice job. Called me very quick when my truck was ready. Nice job. Called me very quick when my truck was ready. More

by lynnintheville Verified Customer Verified Customer

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Great service, in time. I already did this via text and was texted a second time. Now I get an email. Too much! I already did this via text and was texted a second time. Now I get an email. Too much! More

by fjweiss09 Verified Customer Verified Customer

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I genuinely had a horrible experience with this dealership and regret purchasing a vehicle from them. They lied about service records, we had to return the vehicle 2 separate time for additional wo dealership and regret purchasing a vehicle from them. They lied about service records, we had to return the vehicle 2 separate time for additional work to be fixed, they said they fixed things but it wasn’t actually fixed, the salesman John was pushy and wouldn’t allow us space to look at vehicles without feeling smothered - even though I asked for space. Would not recommend.. this place does not have their xxxx together More

by elizabethducharme96 Verified Customer Verified Customer

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Went out of their way to provide a low price with excellent service and quality work. Excellent communication. excellent service and quality work. Excellent communication. More

by HUFF201 Verified Customer Verified Customer

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Phone contact was friendly and helpful. They were obtain service appointments promptly. Texting regarding the progress of work completion was dependable and efficient. Overall, the work They were obtain service appointments promptly. Texting regarding the progress of work completion was dependable and efficient. Overall, the work was efficient and the price of labor was quite fair. More

by atblanford Verified Customer Verified Customer

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Brandon was great to work with and was able to answer my questions I had. questions I had. More

by corygocards81 Verified Customer Verified Customer

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They provide excellent service. Waiting area is nice. Work gets done in a timely manner. Waiting area is nice. Work gets done in a timely manner. More

by Butch Koerber Verified Customer Verified Customer

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