Recall, mobile, service, convenient, quick, easy,
flexible, schedule, technician, knowledgeable, efficient, friendly checked brakes, tires
flexible, schedule, technician, knowledgeable, efficient, friendly checked brakes, tires
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by suedum
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Oxmoor Ford responded
Thank you for the great feedback! We're glad our mobile service was convenient, quick, and flexible, and that our technician provided knowledgeable and friendly care. We appreciate your support!
Excellent service visit.
My appointment was confirmed. Choices were discussed. My choice was accepted. Pricing was appropriate and was paid.
My appointment was confirmed. Choices were discussed. My choice was accepted. Pricing was appropriate and was paid.
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by David
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Oxmoor Ford responded
Thank you for the great feedback, David! We’re glad your visit was smooth, your options were clearly explained, and everything met your expectations. We appreciate your support!
Easy to work with, polite and effective.
Answers questions intelligently and gets the job done as promised.
Answers questions intelligently and gets the job done as promised.
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by Casa9109
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Darren in service
Mar 31, 2026 -
Oxmoor Ford responded
Thank you for the great feedback! We’re glad you had an easy, effective experience and that all your questions were answered. We appreciate your support!
Outstanding service!
! Dontae done a phenomenal job. Highly recommend Oxmoor ford for any service needs
! Dontae done a phenomenal job. Highly recommend Oxmoor ford for any service needs
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by Ash.austin1987
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Oxmoor Ford responded
Thank you for the amazing feedback! We’re thrilled to hear Dontae provided outstanding service. We appreciate your recommendation and your support!
Good service good mechanics on time and would recommend
them. Will definitely go back to them.
them. Will definitely go back to them.
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by S.WDELPH
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2026 -
Oxmoor Ford responded
Thank you for the wonderful review! We’re so glad our team went above and beyond to help you find the perfect car within your budget. We truly appreciate your trust and look forward to serving you again in the future!
Brandon kept me up to date on the progress of the
repairs. Everything was great.
repairs. Everything was great.
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by jshertel
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brandon
Mar 22, 2026 -
Oxmoor Ford responded
Thank you for the great review! We’re glad Brandon kept you informed and that everything went smoothly. We truly appreciate your support!
Very pleased with the work on my warranty issue.
Thanks very much. I will return and recommend in the future.
Thanks very much. I will return and recommend in the future.
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by tstreet
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2026 -
Oxmoor Ford responded
Thank you for the great review! We’re glad to hear your warranty issue was resolved and that you were pleased with the work. We truly appreciate your support and recommendation!
At their very best, The Service department was
inconsiderate… at the worst they; and to be specific, Dontae smith was downright unwilling to provide work on a scheduled recall appointment.
inconsiderate… at the worst they; and to be specific, Dontae smith was downright unwilling to provide work on a scheduled recall appointment.
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by Omar RD
Service Price Transparency
Other Employees Tagged:
Dontae Smith
Mar 18, 2026 -
Oxmoor Ford responded
We’re sorry to hear about your experience, Omar. This is not the level of service we strive to provide. Please contact us directly so we can review your concerns and address the situation.
Best Regards,
Gabrielle Robertson
Marketing & Social Spokesperson
grobertson@oxmoorautogroup.com
I use Oxmoor service for convenience but continue to
comeback because I know it’s right in a timely manner.
comeback because I know it’s right in a timely manner.
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by ERICJLYLE
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2026 -
Oxmoor Ford responded
Thank you for the great review! We’re glad you continue to choose us and that our team provides timely, reliable service. We truly appreciate your support!
Scheduled service for Saturday morning.
Car sat there for 4 days without being worked on.
Car sat there for 4 days without being worked on.
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by mgoerss
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2026 -
Oxmoor Ford responded
We're sorry to hear about your experience and the delay with your service appointment. This is not the level of timeliness we strive to provide. Please contact us directly so we can review your visit and address your concerns.
Best Regards,
Gabrielle Robertson
Marketing & Social Spokesperson
grobertson@oxmoorautogroup.com
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