Jason Bolen
Jason Bolen at Oxmoor Ford

Jason Bolen | Page 9

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5
196 Reviews
4.5

196 Reviews

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196 Reviews of Jason Bolen

July 19, 2026

Dealership Rating
Employee Rating

3rd time all work was not completed , to busy to return vehicle to finish service work, but have to get what I pay for, this is not good. More

by wdee47
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Jul 23, 2026

Oxmoor Ford responded

Please forward me your contact information so I can have our management team reach out. I apologize for this situation. -Kenny kalward@oxmoorautogroup.com

July 17, 2026

Dealership Rating
Employee Rating

I will use Oxmoor Ford in the future Jason serve manager Stands behind their work More

by arrow393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2026

Oxmoor Ford responded

Thank you for the great comments about Jason and our team! We look forward to assisting you again whenever you need us!

July 17, 2026

Dealership Rating
Employee Rating

I reported that my truck is vibrating at 40-60mph upon acceleration. They stated they would fix the problem and take care of it. The problem is still occurring. The salesman I worked with Steve, told More

by JEFFREY.MAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Whittaker

Jul 23, 2026

Oxmoor Ford responded

Jeffrey, I apologize for this experience. I am glad that it was able to get handled for your bill by our service manager. If you would like to share any additional details, please feel free to contact me at your convenience. -Kenny kalward@oxmoorautogroup.com

July 17, 2026

Dealership Rating
Employee Rating

Fast service and friendly staff. Was in and out in about 45 minutes, no hassle. More

by scott.lingford.sl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Oxmoor Ford responded

Thank you for the great review, Scott! We look forward to assisting you again next time.

July 16, 2026

Dealership Rating
Employee Rating

Always prompt and courteous service. Very friendly and knowledgeable Technicians. Best Service Department I’ve dealt with by far. More

by RELLSP1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Oxmoor Ford responded

Thanks so much for the great review and five-star rating!

July 16, 2026

Dealership Rating
Employee Rating

Ashley took care of us as she always does. Great communication and always friendly with a smile on her face. More

by erinjmonohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Oxmoor Ford responded

Thanks for the great review of Ashley and our team!

July 16, 2026

Dealership Rating
Employee Rating

Very good I was treated with respect and look forward to coming back I will recommend that my friends come there for their service More

by RHENDERSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Oxmoor Ford responded

Thanks for choosing Oxmoor Ford for your service. We love this review and area looking forward to welcoming you back again when you need us!

July 15, 2026

Dealership Rating
Employee Rating

I enjoyed the waiting area and water/coffee provided. Oil change took about 75 minutes. More

by Sam Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Oxmoor Ford responded

Thanks so much, Sam! We truly appreciate the great review!

July 15, 2026

Dealership Rating
Employee Rating

Service time was punctual and environment was clean. Service techs were very polite and courteous More

by Ghaye001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Oxmoor Ford responded

Thank you for this great five-star rating and review! We appreciate you choosing Oxmoor Ford for your service needs.

July 11, 2026

Dealership Rating
Employee Rating

Out Standing when it comes to the appointment did not have to Waite long nice work More

by E.money1661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Oxmoor Ford responded

Thank you for the great review!

Jul 14, 2026

Oxmoor Ford responded

Thank you for the great review!

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