Jason Bolen
Jason Bolen at Oxmoor Ford

Jason Bolen | Page 18

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5
196 Reviews
4.5

196 Reviews

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196 Reviews of Jason Bolen

April 04, 2026

Dealership Rating
Employee Rating

My service tech was informative and helpful. The service was prompt and on time. Great job More

by JEFFREYNOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Oxmoor Ford responded

Thank you for the great feedback! We’re glad your service was prompt and that your tech was informative and helpful. We appreciate your support!

April 04, 2026

Dealership Rating
Employee Rating

Recall, mobile, service, convenient, quick, easy, flexible, schedule, technician, knowledgeable, efficient, friendly checked brakes, tires More

by suedum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Oxmoor Ford responded

Thank you for the great feedback! We're glad our mobile service was convenient, quick, and flexible, and that our technician provided knowledgeable and friendly care. We appreciate your support!

March 29, 2026

Dealership Rating
Employee Rating

Excellent service visit. My appointment was confirmed. Choices were discussed. My choice was accepted. Pricing was appropriate and was paid. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Oxmoor Ford responded

Thank you for the great feedback, David! We’re glad your visit was smooth, your options were clearly explained, and everything met your expectations. We appreciate your support!

March 29, 2026

Dealership Rating
Employee Rating

Easy to work with, polite and effective. Answers questions intelligently and gets the job done as promised. More

by Casa9109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren in service

Mar 31, 2026

Oxmoor Ford responded

Thank you for the great feedback! We’re glad you had an easy, effective experience and that all your questions were answered. We appreciate your support!

March 28, 2026

Dealership Rating
Employee Rating

Outstanding service! ! Dontae done a phenomenal job. Highly recommend Oxmoor ford for any service needs More

by Ash.austin1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Oxmoor Ford responded

Thank you for the amazing feedback! We’re thrilled to hear Dontae provided outstanding service. We appreciate your recommendation and your support!

March 22, 2026

Dealership Rating
Employee Rating

Good service good mechanics on time and would recommend them. Will definitely go back to them. More

by S.WDELPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We’re so glad our team went above and beyond to help you find the perfect car within your budget. We truly appreciate your trust and look forward to serving you again in the future!

March 19, 2026

Dealership Rating
Employee Rating

Brandon kept me up to date on the progress of the repairs. Everything was great. More

by jshertel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Mar 22, 2026

Oxmoor Ford responded

Thank you for the great review! We’re glad Brandon kept you informed and that everything went smoothly. We truly appreciate your support!

March 14, 2026

Dealership Rating
Employee Rating

Very pleased with the work on my warranty issue. Thanks very much. I will return and recommend in the future. More

by tstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Oxmoor Ford responded

Thank you for the great review! We’re glad to hear your warranty issue was resolved and that you were pleased with the work. We truly appreciate your support and recommendation!

March 14, 2026

Dealership Rating
Employee Rating

At their very best, The Service department was inconsiderate… at the worst they; and to be specific, Dontae smith was downright unwilling to provide work on a scheduled recall appointment. More

by Omar RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dontae Smith

Mar 18, 2026

Oxmoor Ford responded

We’re sorry to hear about your experience, Omar. This is not the level of service we strive to provide. Please contact us directly so we can review your concerns and address the situation. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

March 12, 2026

Dealership Rating
Employee Rating

I use Oxmoor service for convenience but continue to comeback because I know it’s right in a timely manner. More

by ERICJLYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Oxmoor Ford responded

Thank you for the great review! We’re glad you continue to choose us and that our team provides timely, reliable service. We truly appreciate your support!

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