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Jason Bolen
Jason Bolen at Oxmoor Ford

Jason Bolen | Page 17

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5
196 Reviews
4.5

196 Reviews

Write a Review

196 Reviews of Jason Bolen

April 26, 2026

Dealership Rating
Employee Rating

Basic customer service provided,no hand shake, no "how are you today?" Just "Name?" Failed to top off fluids, staff that hated being there. Would recommend somewhere else. More

by Storm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daron

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Apr 28, 2026

Oxmoor Ford responded

Thank you for your feedback. We’re sorry to hear about your experience—this is not the level of customer service we strive to provide. We appreciate you bringing this to our attention and will use it to improve. Please reach out if you’d like to discuss further. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

April 24, 2026

Dealership Rating
Employee Rating

They provide excellent service. Waiting area is nice. Work gets done in a timely manner. More

by Butch Koerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Bock, Tim Robinson, Kenneth Coulson

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Apr 27, 2026

Oxmoor Ford responded

Thank you for the great feedback, Butch! We’re glad you enjoyed the waiting area and that your service was completed in a timely manner. We appreciate your support!

April 23, 2026

Dealership Rating
Employee Rating

Great people Brandon and ajeff met all my expectations and more would definitely recommend Oxmoor Ford. More

by mjbailey856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Oxmoor Ford responded

Thank you for the great feedback! We’re glad Brandon and Jeff exceeded your expectations. We truly appreciate your recommendation and support!

April 20, 2026

Dealership Rating
Employee Rating

Great communication, and attentive service. Happy with the overall experience! Will use them again in the future More

by JUSTIN@MYERSCOLLISIONCENTER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2026

Oxmoor Ford responded

We can't wait to see you again, have a great day.

April 20, 2026

Dealership Rating
Employee Rating

Easy to schedule. Had a last minute change that they easily accommodated me on. Super clean waiting area and friendly staff. More

by jadler7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 25, 2026

Oxmoor Ford responded

Thank you for the great feedback! We’re glad scheduling was easy and that our team could accommodate your change. We appreciate your support!

April 16, 2026

Dealership Rating
Employee Rating

Service was good. They are quick and keep the customer informed. That was much appreciated More

by TABRENTS1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 22, 2026

Oxmoor Ford responded

We're so glad that we were able to go above and beyond your expectations!

April 12, 2026

Dealership Rating
Employee Rating

The service people were friendly and service was fast and reliable and trustworthy yesterday too. More

by gokards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 14, 2026

Oxmoor Ford responded

Thank you for the great feedback! We’re glad your experience was friendly, fast, and reliable. We truly appreciate your support!

April 12, 2026

Dealership Rating
Employee Rating

Repair person showed up on time, work done fast and efficient..pleasant and courteous. Job well done More

by ramil606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 14, 2026

Oxmoor Ford responded

Thank you for the great feedback! We’re glad your service was on time, efficient, and delivered with a pleasant, courteous experience. We appreciate your support!

April 06, 2026

Dealership Rating
Employee Rating

Vehicle was completed in a timely manner. Work was done right the first time. Dontae is awesome to work with. More

by tyler.cheatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dontae Smith

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Apr 11, 2026

Oxmoor Ford responded

Thank you for the great feedback! We're glad everything was completed right the first time and that Dontae provided an awesome experience. We appreciate your support!

April 05, 2026

Dealership Rating
Employee Rating

Oxmoor Ford is always timely and reliable. They are thorough with their processes and communication. More

by hbandura00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 06, 2026

Oxmoor Ford responded

We're so glad that we were able to go above and beyond your expectations!

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