James Thompson
James Thompson at Hollywood Chrysler Jeep
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James Thompson

Parts Advisor

Hollywood Chrysler Jeep

2100 SR 7
Hollywood, FL 33021

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4.5
22 Reviews
4.5

22 Reviews

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22 Reviews of James Thompson

December 18, 2024

Dealership Rating
Employee Rating

The work was performed quick, and professionally, Bernalson was very friendly and his service was excellent. Very nice staff and would def recommend and come again! More

by BRAYAN.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Morla, Bernalson Douze

December 04, 2024

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Employee Rating

Very kind and courteous advisor, work was done quick as expected. I would recommend for value and service. More

by BRAYAN.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 24, 2024

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Employee Rating

From sales to finance to accepting ownership the transaction was pleasant and not at all stressful… More

by kessel0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 24, 2024

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 01, 2024

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Employee Rating

Nice dealership . Great service staff and parts department. Friendly staff and mechanics . I would recommend the dealership. A ++ More

by jwd954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Gutierrez

May 02, 2024

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 30, 2024

Dealership Rating
Employee Rating

HCJ has always provided exceptional service! I not only purchased my vehicle there but also service there as well! More

by jmdemere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Morla, Linda Gonzalez, Brandon Ortega, Alex Almedo , Neyma Cuello, Miguel Moreno

May 02, 2024

Hollywood Chrysler Jeep responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 26, 2024

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The oil change service has gone from bad to worse. The manager was Insulting, obnoxious. More

by rheagrossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 26, 2024

Hollywood Chrysler Jeep responded

Rhea. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

November 28, 2023

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Employee Rating

Peter was great spent a lot of time with me. Everyone very friendly leasing the car was pleasant More

by CMILLAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Ramirez, Peter Bassuk

May 16, 2023

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Employee Rating

Had to get maintenance done on my vehicle. Was greeted by Helen, she’s great! She’s my go-to whenever I have any issues, questions, or concerns. I highly recommend her! Staff is very friendly More

by Simoneshlayen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Helen Marcusky

May 17, 2023

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 10, 2022

Dealership Rating
Employee Rating

tl/dr: HCJ service theft, damage, and issues Theft. This dealership, Hollywood Chrysler Jeep (HCJ) stole my spare tire when I had my Jeep serviced. I paid for new tires and they replaced my spare with More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Prestia , Bill Garcia, Helen Marcusky, Rick...Died; Agreements could not be verified

Sep 12, 2022

Hollywood Chrysler Jeep responded

Brian Krpata. Our leaders have already been notified of your feedback and will be contacting you directly to better your experience.

June 30, 2022

Dealership Rating
Employee Rating

Helen was super helpful and knowledgeable. I had many issues with my Jeep and she made everything easy and stress free. The entire staff was very impressive! The way they communicated with eac More

by cookinggreen17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Morla, Linda Gonzalez, Chris Prestia, Raheem Kamrudeen , Bill Garcia, Jose Hernandez, Rick Ogle, Pandora hardy suggested I have my truck serviced here while on vacation and that was the best decision I could have made. She was very knowledgeable and helpful.

Jun 30, 2022

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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