James Thomas
Assistant Service Manager
Spitzer Toyota Monroeville
4710 William Penn Highway
Monroeville, PA 15146
64 Reviews
Write a Review64 Reviews of James Thomas
March 13, 2026
My appointment was at seven. I was in the door oil changed and out the door by 7:30. I love the fast service. I love that he came and got me when he was completed and asked me if I was in the door oil changed and out the door by 7:30. I love the fast service. I love that he came and got me when he was completed and asked me if I needed anything else. I just love the service in general. More
Other Employees Tagged: James Thomas
March 12, 2026
Reasonable time, professional service My truck was handled with care with a video to show that the job was looked at and completed to professional standards handled with care with a video to show that the job was looked at and completed to professional standards More
Other Employees Tagged: James Thomas
March 11, 2026
No games straight forward with me when it comes to my vehicle if it's going to be a delay they let me know any other things that come up they tell me right away vehicle if it's going to be a delay they let me know any other things that come up they tell me right away More
Other Employees Tagged: James Thomas
March 06, 2026
Resourceful and explains to people so they understand. Professional and courteous and knows her job Professional and courteous and knows her job More
Other Employees Tagged: Kyle Hembree, Elvis "David" Bole, Stephanie Disalvo
March 03, 2026
Did service I didn't want. Sat for 3 hours only to find out they did the recall I told them not to do because I didn't have time. James knows it was a bad experience. He made a Sat for 3 hours only to find out they did the recall I told them not to do because I didn't have time. James knows it was a bad experience. He made an apology but that doesn't help with the meetings I had to reschedule. He asked me if they did anything right. I had to say no and James knew that. More
Other Employees Tagged: James Thomas
February 27, 2026
The service department is excellent! They are respectful, dependable and do good work! They always take care of my car. They are respectful, dependable and do good work! They always take care of my car. More
Other Employees Tagged: Deana Hicks, Pat Reardon, Elvis "David" Bole, Charles Carter, Julieann Walters
February 26, 2026
We never dealt with a better car dealership than Spitzer. Our technician Elog was very professional, patient, and solved the problem. Our technician Elog was very professional, patient, and solved the problem. More
Other Employees Tagged: Deana Hicks
February 22, 2026
Everyone is always professional and polite, even if they have to tell you something bad have to tell you something bad More
Other Employees Tagged: Pat Reardon, Elvis "David" Bole, Charles Carter, Lacie Suprano

