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James McDonald
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James McDonald
Sales and Leasing Consultant
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
71 Reviews
My names is James McDonald and I have been in the Sales and Marketing Business for the past 30 years. Automotive Sales for 12 yrs 10 of which has been at the Mercedes Benz of Silver Spring location. I pride myself on giving the best customer service and treating clients the way that I like to be treated. I look forward to working with you and making your car buying experience a pleasurable one.
Read moreDealership Experience
13 yrs, 1 mo
Industry Experience
15 yrs, 9 mos
71 Reviews
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71 Reviews of James McDonald
October 22, 2024
All of the personnel that I came into contact with were courteous, helpful, and knowledgeable of vehicle operation, sales, and service. courteous, helpful, and knowledgeable of vehicle operation, sales, and service. More
by Jerryhunter
Other Employees Tagged: Edward Moore, Renee Malcolm, Brian Butler
July 20, 2024
Today (July 20, 2024), we purchased a vehicle from this dealership. We had the pleasure to work with Mr. James McDonald and Mr. Julian Chin. Julian received our call first, and gave us the pertinent inf dealership. We had the pleasure to work with Mr. James McDonald and Mr. Julian Chin. Julian received our call first, and gave us the pertinent information over the phone. When we arrived at the dealership, Julian enlisted James' help since he was assisting a customer. Both of these gentlemen were pleasant, professional and knowledgeable. James worked patiently with us in helping us have a working knowledge of how to operate the vehicle. James and Julian worked as a team to make sure we had the best customer experience possible. We would certainly recommend this dealership and these representatives to family, friends, and other. Dorit did an excellent job in explaining all of the details about the finances and warranties. A Very Good Experience, Lawrence, Rachel and Reese More
by lepennjr
Other Employees Tagged: Dorit Figueroa, Julian Chin
June 26, 2024
I appreciate the service that was provided by James. He was attentive and understanding about our situation in locating the GLE 450. James went above and beyond his regular duties in providing outstandi He was attentive and understanding about our situation in locating the GLE 450. James went above and beyond his regular duties in providing outstanding service. James was forthcoming with all the vehicle history, and ensured we understood the process to getting the vehicle registered in VA. Overall the process was simple, unstressed, and easy. With James my experience was smooth, easy and enjoyable. Thank you James for your outstanding service. More
by rb.aka05
Other Employees Tagged: May Shyne
June 02, 2024
James McDonald is extraordinary, very engaging, knowledgeable, and this is my third vehicle purchased from him over the past 10 years. His charismatic personality is always welcoming. He was instr knowledgeable, and this is my third vehicle purchased from him over the past 10 years. His charismatic personality is always welcoming. He was instrumental in providing a tutorial of the functionality of the vehicle, setting up mobile device, and Mercedes connect. I will definitely purchase another vehicle from him. More
by vroscoe
Other Employees Tagged: Brad Fischer
April 27, 2024
Cecil, Ms. Dorit and the manager made buying my first Mercedes as easy as it gets! Dorit and the manager made buying my first Mercedes as easy as it gets! More
by JowelW
Other Employees Tagged: Keith Nichols, Dorit Figueroa, Cecil McCoy, Cliff Frazier
April 19, 2024
Karifa was extremely professional, polite, and engaging. He was pleasant to work with and didn’t pressure me at all. Fantastic experience and I would love to work with him on another deal in the future. He was pleasant to work with and didn’t pressure me at all. Fantastic experience and I would love to work with him on another deal in the future. More
by hondaguy3
Other Employees Tagged: Brad Fischer , Karifa Mara
March 26, 2024
Wonderful customer service Elio answered all my questions and exceeded my expectations! I’m truly happy with my service! and exceeded my expectations! I’m truly happy with my service! More
by Ronchelle.lathers
Other Employees Tagged: Elio Ayala
March 19, 2024
This is the 4th car I have purchased in the last 10 years with James and this dealership and they never disappoint. I am extremely happy. They are so accommodating and responsive. with James and this dealership and they never disappoint. I am extremely happy. They are so accommodating and responsive. More
by ktmac35
Other Employees Tagged: Dorit Figueroa, Jay Son
February 27, 2024
Title: A Fantastic Car Buying Experience with an Exceptional Salesman! If you're looking for a seamless and enjoyable car buying experience, look no further than Edward Moore at Mercedes-Benz of Exceptional Salesman! If you're looking for a seamless and enjoyable car buying experience, look no further than Edward Moore at Mercedes-Benz of Silver Spring! He provided exceptional customer service, expertly guided me through the decision-making process, and ensured I was delighted with my purchase. His extensive knowledge, patience, and dedication made all the difference. I highly recommend Edward Moore for a stress-free and successful car-buying experience! More
by Chiaraslaw
Other Employees Tagged: Keith Nichols, Tom Rodkey, Brad Fischer, Juan Easley, Robert Marr, Edward Moore
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