James Krauss
James Krauss at Scranton GMC of Vernon

James Krauss

Service Advisor

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of James Krauss

February 22, 2026

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Employee Rating

They try their best to do right by their costumers! We have bought all our cars from Scranton! More

by L.WILLETTE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

Feb 22, 2026

Scranton GMC of Vernon responded

Thank you for trusting us with your Cadillac CT4 service and for choosing us for all your vehicle purchases. We appreciate your loyalty over the years and are glad our team could deliver the support you deserve. We look forward to continuing to serve you.

February 18, 2026

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Very helpful with some questions and great service on my 2023 Sierra. Thank you for washing my truck! More

by MassConn
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Recommend Dealer
Yes
Feb 18, 2026

Scranton GMC of Vernon responded

It’s great to hear our team could answer your questions and provide great service on your 2023 Sierra 1500. We were happy to wash your truck before you headed out. Thanks for sharing your experience!

January 23, 2026

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Exceptional service and communication. My car had a pretty big issue and they took care of it and provided an incredible rental car for the entire period. Knowledgable and professional. Hi More

by lewilsonfamily14
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg

January 18, 2026

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Oil change at Scranton Motors is always Convenient with a good price with a nice customer service lodge and coffee. More

by pjw1950
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Recommend Dealer
Yes

January 14, 2026

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10/10 Top notch service and staff! Always smooth drop off and pick up! Thank you More

by DJ
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Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg, Doug Freeman , Finance manager helped me with factory warranty extension

January 04, 2026

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I have received the best possible service for decades on our Cadillacs. Stuart G. Rosen More

by SROSEN5432
Recommend Dealer
Yes

December 28, 2025

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I have been getting my last two vehicles serviced here for years. I like when I have an appointment they are ready to take my car in right away. They greet you by name and the service advisors are friend More

by mcnishtoni
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

December 22, 2025

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James Mangene was great along with everyone at scranton the service dept. was great all in all James made the whole sale easy. More

by jbendak52
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

November 08, 2025

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I bought my car from them brand new zero mileage, a few days later. Engine light come out in the car can’t be drive more than 20 miles an hour. They kept my car for eight days they didn’t even give me a lo More

by Jacobs2267
Service Price Transparency
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Recommend Dealer
No

October 18, 2025

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The guys there are very knowledgeable about my vehicle, professional, and patient. The place is super clean and when it comes to repairs on my vehicle they pay attention to detail. These guys should be enl More

by alberto410ster
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Recommend Dealer
Yes
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