James Krauss | Page 4

Excellent staff, mechanics, and facility. I only wish Scranton was closer to us. We purchased our Suburban from Scranton in 1992 after having 5- children, it is still helping the Family. Tha I only wish Scranton was closer to us. We purchased our Suburban from Scranton in 1992 after having 5- children, it is still helping the Family. Thank you More

by Jvento2013 Verified Customer Verified Customer

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They always find the time to help with the problem. Always very professional and make the customer feel comfortable about the work being done! The customer Service is great! Never had an issue here. Gr Always very professional and make the customer feel comfortable about the work being done! The customer Service is great! Never had an issue here. Great job and employees!!! More

by Patsy Verified Customer Verified Customer

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Fantastic service and awesome place to buy a car! The team there will always take care of you! The team there will always take care of you! More

by PAUL.WELLSPEAK Verified Customer Verified Customer

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Very thorough excellent service and a good explanation as far as evaluating the vehicle problem with good advice .friendly and problems usually attended to in a timely manner . far as evaluating the vehicle problem with good advice .friendly and problems usually attended to in a timely manner . More

by ELIZABETHMLUENA9 Verified Customer Verified Customer

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very helpful, understanding to my problems. Service was excellent. Will always bring my gmc to this dealership. Service was excellent. Will always bring my gmc to this dealership. More

by M_CDNLD Verified Customer Verified Customer

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Scranton always provides top service every time I need them. They communicate the problems and fixes along with a workable timetable for repairs. A+ service will keep buying my vehicles at Scranton. them. They communicate the problems and fixes along with a workable timetable for repairs. A+ service will keep buying my vehicles at Scranton. More

by Jamison Boucher Verified Customer Verified Customer

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Very Courteous Very Professional! Great communications with James, The vehicle was well cared for Looking forward to my 1st oil change at Scranton Great communications with James, The vehicle was well cared for Looking forward to my 1st oil change at Scranton More

by RJHAYDEN18 Verified Customer Verified Customer

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I like this dealership a lot and they repaired my car, which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for th which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for the diagnostic test. The diagnostic test should have been refunded when I paid $2500 for the repair. Also, I told you all what the problem was by name, turbo, when I called for the appointment and dropped the car off. I’ve been told that the turbocharger is a known problem in GM cars over 70k miles and the repair is covered in other models. Yet I still paid $212 for a diagnostic test. Do you see my point? Would you be happy about paying for this service? More

by keenanp Verified Customer Verified Customer

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Good number of people I came in contact were very friendly and was supported of my concerns and issues friendly and was supported of my concerns and issues More

by Rob Verified Customer Verified Customer

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My car was taken in as an emergency and was fixed that day. My car was washed and ready for me. day. My car was washed and ready for me. More

by CSNIADACH Verified Customer Verified Customer

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