James Krauss | Page 5

Very Courteous Very Professional! Great communications with James, The vehicle was well cared for Looking forward to my 1st oil change at Scranton Great communications with James, The vehicle was well cared for Looking forward to my 1st oil change at Scranton More

by RJHAYDEN18 Verified Customer Verified Customer

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I like this dealership a lot and they repaired my car, which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for th which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for the diagnostic test. The diagnostic test should have been refunded when I paid $2500 for the repair. Also, I told you all what the problem was by name, turbo, when I called for the appointment and dropped the car off. I’ve been told that the turbocharger is a known problem in GM cars over 70k miles and the repair is covered in other models. Yet I still paid $212 for a diagnostic test. Do you see my point? Would you be happy about paying for this service? More

by keenanp Verified Customer Verified Customer

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Good number of people I came in contact were very friendly and was supported of my concerns and issues friendly and was supported of my concerns and issues More

by Rob Verified Customer Verified Customer

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My car was taken in as an emergency and was fixed that day. My car was washed and ready for me. day. My car was washed and ready for me. More

by CSNIADACH Verified Customer Verified Customer

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Everyone at the dealership was a class act. I will definitely be coming back in the future for service. I will definitely be coming back in the future for service. More

by RYAN SULVESTER Verified Customer Verified Customer

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James and Brendan were OUTSTANDING! !! Very helpful and stayed in communication with my vehicle at all times. Would def go back even being an hour away just from the customer service ski !! Very helpful and stayed in communication with my vehicle at all times. Would def go back even being an hour away just from the customer service skills they gave me!!!! More

by ALICIA42185 Verified Customer Verified Customer

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The entire team is always so friendly and focused on making my service visit a pleasant experience. making my service visit a pleasant experience. More

by toddmeriwether Verified Customer Verified Customer

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