James Hicks III
James Hicks III at Heiser Toyota

James Hicks III | Page 21

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
413 Reviews

James Hicks joined Heiser Toyota as a Sales Consultant in 2004. He’s known for his ever-present smile. But what his fellow colleagues notice most, is its electric way of spreading to his customers. James always seems to have the happiest customers. James sure goes out of his way to make you feel like he really wants your business. He’s friendly and works his hardest to get you the best deal possible. Growing up, James had a passion for music. In fact, he was once a member of the opening act for The Four Tops and The Temptations. Heiser Toyota would like to recognize him for “The Way You Do the Things You Do”, but James would most likely respond “I Can’t Help Myself”. Outside of the dealership showroom, James is an all-around family man, the proud father of five children. Church and a faith-filled life are important to him. James is an elder in his Church, and works every day to provide an example for others to respect and follow.

Dealership Experience

21 yrs, 9 mos

Industry Experience

21 yrs, 9 mos

Specialties & Trainings

Member of the Bronze sale society of Toyota

4.8

413 Reviews

Write a Review

413 Reviews of James Hicks III

October 23, 2021

Dealership Rating
Employee Rating

Great dealership, honest process, very professional staff. Special shout-out to James, he is amazing. More

by Secriscs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania , Goran Filipovic, Colt Grandstaff

Nov 09, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 12, 2021

Dealership Rating
Employee Rating

Very friendly and polite, they helped me find a car that suits me and quickly resolved the few loose ends. More

by NANCYMARTIN2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Oct 13, 2021

Heiser Toyota responded

Dear Nancy, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 07, 2021

Dealership Rating
Employee Rating

Almost every single interaction I’ve had since purchasing my car has been horrible!!! HORRIBLE!!! More

by JESSE_CONDIFF
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Goran Filipovic

Oct 11, 2021

Heiser Toyota responded

Dear Jesse, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com so we can better understand what happened during your experience.

September 14, 2021

Dealership Rating
Employee Rating

When I first started I was nervous but when I really got my feet wet everybody welcomed me. Their a great place to purchase a car from. The sales people GM's everybody is awesome More

by TRAVELLELEWIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

September 11, 2021

Dealership Rating
Employee Rating

Everything was solid and fun. Just wish the process was just little slower /chill. All in all tho. No complaints what so ever. Taco trucks for life! More

by MONSTER_NOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Shahat Mohamed, Jason Larner , Colt Grandstaff

Sep 22, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 30, 2021

Dealership Rating
Employee Rating

I always feel I am being treated fairly and a priority at the dealership which allows me to trust what they are communicating to me. More

by LARRY.SABEL0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Sep 01, 2021

Heiser Toyota responded

Dear Larry, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 20, 2021

Dealership Rating
Employee Rating

Very courteous and friendly staff. James Hicks was very accommodating and not at all pushy. The whole experience of buying a car went smoothly. I would highly recommend Heiser Toyota to all my friends and More

by ATIQKHAN
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Chad Covert , Colt Grandstaff

Aug 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 04, 2021

Dealership Rating
Employee Rating

James was absolutely fabulous to work with and so we’re all the finance staff! Easy to work with and get it done! Took great care of my daughter with her first car! More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Jakub Kania , Goran Filipovic

Aug 12, 2021

Heiser Toyota responded

Dear Mary, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Mary and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 28, 2021

Dealership Rating
Employee Rating

James hicks was a great sales representative that made the car buying process painless, he treated us like family and I would recommend him to anyone in my family. More

by PETERSONDEBRA13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Heiser Toyota responded

Dear Debra, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 24, 2021

Dealership Rating
Employee Rating

Simply not happy with work! Body shop technician never saw my car. Was told my car would be repaired by a skilled technician. Not happy More

by MJKUBSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chad Covert , Colt Grandstaff

Jul 27, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

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