Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson | Page 5

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.7
115 Reviews
4.7

115 Reviews

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115 Reviews of Jake Pierson

May 01, 2026

Dealership Rating
Employee Rating

I was impressed with the service, fast and efficient! The service manager was very clear and concise. More

by mylest
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Recommend Dealer
Yes

April 27, 2026

Dealership Rating
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Good service! Excellent service friendly people Good location Excellent cars. Prices are good excellent setvice. More

by donaldtlr427?
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Recommend Dealer
Yes

Other Employees Tagged: Edward Wambaja, Mark Rutkowski, Tommy Mackey, Bill Parks, Chris Knasiak, Rudi Bandemer , Timothy Harris, Andrew Munson, Sean Sims

April 23, 2026

Dealership Rating
Employee Rating

I like to thank Me Jake Pierson, for the excellent advice , and all his recommendations , very honest and kind person! More

by Juanpaul4850
Service Price Transparency
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Recommend Dealer
Yes

April 22, 2026

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Took my car in for the works oil change, tire rotation. Jake Pierson was my Service Advisor, he was very friendly and helpful. He called me after they started working on my car to let me know there were a More

by josharleyride
Service Price Transparency
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Recommend Dealer
Yes

April 18, 2026

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Car was in for several recalls, was met by Bill Parks in the service department and he explained the entire process. Work was done and completed, was completely satisfied with Bill and his service expertise More

by GV
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Recommend Dealer
Yes

April 17, 2026

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The staff have always been attentive, pay attention to what I say and professional. Also dog friendly. More

by Louie
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Recommend Dealer
Yes

April 15, 2026

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The staff is friendly and informative and they do quick work. My only complaint is that the price has jumped 40% since my last visit about 3 months ago More

by Derfmen
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Recommend Dealer
Yes

April 12, 2026

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I have been taking my car(s) for service at this location for years, the customer service has always been wonderful. More

by jendavey22
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Recommend Dealer
Yes

April 10, 2026

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The dealership was very clean. Everyone at the dealership was very friendly. Definitely a five star experience. More

by yosemitemichael
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Recommend Dealer
Yes

April 09, 2026

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Employee Rating

Very prompt. Kept me updated. The estimate was very close to final cost.. Jake was very professional and knowledgeable. More

by debragade23
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Recommend Dealer
Yes
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