Jake Pierson | Page 4

Took my car in for the works oil change, tire rotation. Jake Pierson was my Service Advisor, he was very friendly and helpful. He called me after they started working on my car to let me know there were a Jake Pierson was my Service Advisor, he was very friendly and helpful. He called me after they started working on my car to let me know there were a couple of recalls that would be taken care of and let me know when it was finished. I had great service and highly recommend Napleton Ford. More

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Car was in for several recalls, was met by Bill Parks in the service department and he explained the entire process. Work was done and completed, was completely satisfied with Bill and his service expertise the service department and he explained the entire process. Work was done and completed, was completely satisfied with Bill and his service expertise. More

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The staff have always been attentive, pay attention to what I say and professional. Also dog friendly. what I say and professional. Also dog friendly. More

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The staff is friendly and informative and they do quick work. My only complaint is that the price has jumped 40% since my last visit about 3 months ago work. My only complaint is that the price has jumped 40% since my last visit about 3 months ago More

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I have been taking my car(s) for service at this location for years, the customer service has always been wonderful. for years, the customer service has always been wonderful. More

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The dealership was very clean. Everyone at the dealership was very friendly. Definitely a five star experience. Everyone at the dealership was very friendly. Definitely a five star experience. More

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Very prompt. Kept me updated. The estimate was very close to final cost.. Jake was very professional and knowledgeable. Kept me updated. The estimate was very close to final cost.. Jake was very professional and knowledgeable. More

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Each service advisor goes above and beyond to assist their customers with any problems they have with their vehicle their customers with any problems they have with their vehicle More

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Did warranty work Jake was very helpful getting truck in and out in a timely manner. Jake helped us get our problem sorted out in and out in a timely manner. Jake helped us get our problem sorted out More

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Very helpful people very courteous friendly knew the answers about everything I asked I took care of my vehicle the right way and no issues at all answers about everything I asked I took care of my vehicle the right way and no issues at all More

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