Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.5
67 Reviews
4.5

67 Reviews

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67 Reviews of Jake Pierson

April 09, 2026

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Very prompt. Kept me updated. The estimate was very close to final cost.. Jake was very professional and knowledgeable. More

by debragade23
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Recommend Dealer
Yes

April 08, 2026

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Each service advisor goes above and beyond to assist their customers with any problems they have with their vehicle More

by Devon B.
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Recommend Dealer
Yes

April 01, 2026

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Did warranty work Jake was very helpful getting truck in and out in a timely manner. Jake helped us get our problem sorted out More

by hdmc1967
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Recommend Dealer
Yes

April 01, 2026

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Very helpful people very courteous friendly knew the answers about everything I asked I took care of my vehicle the right way and no issues at all More

by John Walowski
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Recommend Dealer
Yes

April 01, 2026

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If you're visiting this dealership, ask for TIM! He's Professional, kind and very knowledgeable!!! More

by Sharon.kerby
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Recommend Dealer
Yes

April 01, 2026

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People are very friendly and they notify you of everything so you’re always knowing what’s going on with your car More

by Themercados2
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Recommend Dealer
Yes

March 29, 2026

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Have Friendly people, clean dealership, nice people to do business with. I would buy another car from here. More

by mlwells924
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Recommend Dealer
Yes

March 28, 2026

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First time here for service. Westfield in Countryside wasn’t answering phones. Recall on 2019 Explorer was the reason. 1 call, had a date to bring it in, was told unable to bring More

by werinshades
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Recommend Dealer
Yes

Other Employees Tagged: Tommy Mackey

March 28, 2026

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I love the polite and courteous customer service and the efficient in and out service! More

by carolynelmore25
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Recommend Dealer
Yes

March 19, 2026

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Nice clean fast service I was in and out customer service had get knowledge of recall More

by sms.shelby84
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Recommend Dealer
Yes
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