Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 6

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,125 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,125 Reviews

Write a Review

1125 Reviews of Jack Kim

June 29, 2026

Dealership Rating
Employee Rating

Best customer service by Jack kim . i am very happy the way he treat me . More

by Dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

South Bay Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear that Jack provided you with such excellent customer service and treated you so well during your visit. We truly appreciate your feedback and are happy to know you had a positive experience. Thank you for choosing us, and we look forward to seeing you again!

June 28, 2026

Dealership Rating
Employee Rating

Jack was very helpful and service was finished faster than expected. Happy with the customer service More

by andsomethingmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

South Bay Hyundai responded

Thank you so much for your kind feedback! We’re thrilled to hear that Jack was very helpful and that your service was completed even faster than expected. It’s wonderful to know you were happy with the level of customer service you received. We truly appreciate your support and your trust in our team. Thank you for choosing us, and we look forward to seeing you again!

June 28, 2026

Dealership Rating
Employee Rating

It is extremely pleasant when a client can always rely on supremely dedicated and professional service. The entire team that I have had the pleasure of interacting with has always provided the very best atte More

by RODNEYNAKASHIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

South Bay Hyundai responded

Thank you so much for your kind words! We’re truly delighted to hear that you can consistently rely on our team for dedicated, professional, and attentive service. It means a great deal to know that every interaction you’ve had with our staff has met or exceeded your expectations. Providing a high level of care and a positive experience is always our goal, and your feedback is incredibly rewarding for the entire team. We sincerely appreciate your continued trust and support, and we look forward to serving you again in the future!

June 18, 2026

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Employee Rating

Takes too long time 3hours 40min Stocked all day. Avoid middle of day appointment is better More

by vapark2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Calvin Jeong, Nicole Nelson

Jun 22, 2026

South Bay Hyundai responded

Thank you for sharing your feedback. We’re sorry to hear that your visit took longer than expected and that the wait time caused frustration. We understand how important it is for service to be completed efficiently and within the timeframe provided at check-in. Your comments regarding appointment timing and service duration have been shared with our team for review. We appreciate you taking the time to let us know about your experience.

June 14, 2026

Dealership Rating
Employee Rating

The dealership is been great, from the sales department to the service department. Very professional. More

by rmsnavarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Chang

Jun 15, 2026

South Bay Hyundai responded

Thank you for the great review! We’re so glad to hear you’ve had a positive experience with both our sales and service departments and that our team has been professional throughout your visits. We truly appreciate your kind words and your continued support. Thank you for choosing us, and we look forward to seeing you again!

June 09, 2026

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Employee Rating

Jack Kim was punctual, knowledgeable and helpful. We appreciated how he provided the best customer service and always request him as our service advisor. More

by Lisa M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

South Bay Hyundai responded

Thank you so much for the wonderful review! We’re thrilled to hear Jack Kim continues to provide punctual, knowledgeable, and helpful service. It’s great to know his dedication to excellent customer care has earned your trust and continued requests. We truly appreciate your kind words and loyalty, and we’ll be sure to share your feedback with Jack and the team. Thank you again for choosing us!

June 06, 2026

Dealership Rating
Employee Rating

Awesome service always recommend coming here for service! ! Highly rated service and friendly service totally recommend More

by azn4u1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

South Bay Hyundai responded

Thank you so much for the wonderful review! We’re thrilled to hear you consistently receive awesome, friendly service and that you would recommend us for service visits. We truly appreciate your support and kind words, and we look forward to continuing to take great care of your vehicle!

June 04, 2026

Dealership Rating
Employee Rating

Jack Kim was great. He explained how long it would take for my car to be serviced and when I mentioned that I had a limited amount of time, he said that he would try to More

by lizet_elaine_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

South Bay Hyundai responded

Thank you for the wonderful feedback! We’re so glad to hear Jack Kim provided clear communication and took your schedule into consideration during your service visit. We understand how valuable your time is, and it’s great to know Jack worked to ensure your repairs were completed within your timeframe while also providing a plan for anything that might need additional attention. We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we look forward to serving you again!

June 03, 2026

Dealership Rating
Employee Rating

My car had a recall and when I arrived at my appointment time there were 6 employees standing in the parking lot and nobody said anything to do me when I parked my car in the service lane. I went inside and More

by morgan
Recommend Dealer
No
Jun 05, 2026

South Bay Hyundai responded

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. We understand how important it is to feel welcomed and acknowledged when arriving for a scheduled appointment, and we regret that the check-in and pickup processes were not as smooth as they should have been. Your comments regarding customer service, communication, and wait times have been shared with our team for review. We appreciate you taking the time to let us know about your experience.

May 31, 2026

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Employee Rating

The dealership scheduled my recall easily and completed my regular service and the recalls in decent time. We are very happy with our Tucson and the team. More

by frenchreeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

South Bay Hyundai responded

Thank you for the great review! We’re so glad to hear that scheduling your recall was easy and that both your regular service and recall work were completed in a timely manner. It’s wonderful to know you’re happy with your Tucson and our team. We truly appreciate your support and look forward to seeing you again!

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