JC Cooper | Page 8

When I arrived, I had been assigned to a person who, apparently who was on vacation, and the assistant service manager took my account. Did not seem happy about that, and at checkout time was not forthc apparently who was on vacation, and the assistant service manager took my account. Did not seem happy about that, and at checkout time was not forthcoming regarding questions I was asking. I will definitely seek another service advisor next time. More

by HenryC Verified Customer Verified Customer

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We have dealt with Cobb County Toyota for 15 years and have always had professional dealings with them. Their service Team is top notch, on this visit we dealt with JC our service advisor that treated us have always had professional dealings with them. Their service Team is top notch, on this visit we dealt with JC our service advisor that treated us with courtesy, was on time with our check in and the time the work would be completed. More

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Jc and his team are helpful and provide fast service. Great to work with would recommend. Great to work with would recommend. More

by CE311 Verified Customer Verified Customer

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Jeff Silvers, Todd and the entire service staff provided me with excellent customer service. Roger Hyde me with excellent customer service. Roger Hyde More

by HYDE01RF Verified Customer Verified Customer

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Great service from JC in service! Fast and correct and professional! Price was right on! Fast and correct and professional! Price was right on! More

by TRUMPETER30101 Verified Customer Verified Customer

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Cobb County Toyota called me to remind me of the oil change that needed to be done. They assigned me to a service writer I was unfamiliar with, but then it was only an oil change. Almost immediately the change that needed to be done. They assigned me to a service writer I was unfamiliar with, but then it was only an oil change. Almost immediately the service writer started talking about my next mileage/month service that was just under $500, and then he said he could make it lower since I got the good deal on the oil change. I was not happy with the BAIT AND SWITCH tactic used on me. My usual service write tells me of upcoming service I should budget for and the time Frame I should get it done in. I love that. But not that I had to do it when I came in for a $49.99 oil change and it sounded like that is what I came in for. Maybe that works for other customers, but not for me. Once we got it cleared up, we moved along with just the oil filter, but I felt that I was not appreciated. I remember this service writer and will not use him again. More

by lmorten105 Verified Customer Verified Customer

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Muy bueno, excelente, amigos, competentes, amables, serviciales, atentos, cooperativos, te ayudan, siempre con una sonrisa, serviciales, atentos, cooperativos, te ayudan, siempre con una sonrisa, More

by JULIEMEN022 Verified Customer Verified Customer

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I had a great experience when I receive my service at Toyota . The staff are great and I will continue to come for my service. Toyota . The staff are great and I will continue to come for my service. More

by LOSMYMILIEN Verified Customer Verified Customer

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I was told it would be an hour for my oil change and it was just a little over that. I was curious as to why the passenger seat was laid all the way back when I got in my car afterward. was just a little over that. I was curious as to why the passenger seat was laid all the way back when I got in my car afterward. More

by SMCOBB0 Verified Customer Verified Customer

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Was fast and pleasant, in and out with precision, LIKE A BOSS!! LIKE A BOSS!! BOSS!! LIKE A BOSS!! More

by brandoncobb197 Verified Customer Verified Customer

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