JC Cooper | Page 31

Long wait and the tech adjusted my seat. It also took them 5 hours to do something they said would take an hour. We had to come back the next day. Huge hassle. It also took them 5 hours to do something they said would take an hour. We had to come back the next day. Huge hassle. More

by JBENEDICT618 Verified Customer Verified Customer

Print

JC makes the trip worthwhile. He is a person of great knowledge, and I forgive him for preferring ice hockey over American football. He is a person of great knowledge, and I forgive him for preferring ice hockey over American football. More

by RGKAFISHER2 Verified Customer Verified Customer

Print

My car had a few recalls and they took care of everything with no issues in a few hours with no issues in a few hours More

by melicapeters Verified Customer Verified Customer

Print

The service was great! Everyone was very friendly and they finished a full service oil change in 15 minutes. Everyone was very friendly and they finished a full service oil change in 15 minutes. More

by JEANNY.ZELAYA Verified Customer Verified Customer

Print

Experienced and professional, service advisors. Repairs explained, and no sunrises. Repairs were made quickly, and a decent price. Thanks Repairs explained, and no sunrises. Repairs were made quickly, and a decent price. Thanks More

Print

The service department and the amenities are excellent. JC Cooper has been the service advisor for a number of our services and his service is excellent. My vehicle was in for a routine service and was c JC Cooper has been the service advisor for a number of our services and his service is excellent. My vehicle was in for a routine service and was completed quickly and well. JC was friendly, welcoming, knowledgeable, and efficient in checking me in and helping to ensure that my vehicle was serviced quickly. The facilities are clean and well maintained with adequate seating for customers waiting while their vehicles are being serviced. I have managed customer service teams for an IT helpdesk and consider Cobb County Toyota's Service Center customer service excellent. More

by pxlum Verified Customer Verified Customer

Print

Scheduled appointment online, showed up and service performed as requested. Upgrades/upsales offered with no pressure to do. I did not take up any of the additional services offered. performed as requested. Upgrades/upsales offered with no pressure to do. I did not take up any of the additional services offered. More

by MBALLEN0 Verified Customer Verified Customer

Print

Juan Carlos was a great advisor, and informed me quickly about a costly repair. He was very understanding and patient while my wife and I determined if we wanted to do it. Once we said yes, he had it fixed about a costly repair. He was very understanding and patient while my wife and I determined if we wanted to do it. Once we said yes, he had it fixed sooner. Thanks, Carlos!! More

by CJBENNETT73 Verified Customer Verified Customer

Print

Love coming to Cobb County Toyota they are great service and also collision. May help me and my husband several times. and also collision. May help me and my husband several times. More

by STEPHANIEFFLOYD Verified Customer Verified Customer

Print

Always reliable and courteous, I have been using this dealership for many years! For instance, they found a nail in my tire when AAA couldn’t! dealership for many years! For instance, they found a nail in my tire when AAA couldn’t! More

by NITEOWLSUE Verified Customer Verified Customer

Print