JC Cooper

Great Service advisor, JC was adaptable when I had to change cars being services. Wait time was minimal, and the waiting area clen and pleasant. change cars being services. Wait time was minimal, and the waiting area clen and pleasant. More

by rmeier811 Verified Customer Verified Customer

Report | Print

Appreciated the quick turnaround and attention given to my special requests. JC was a great facilitator. my special requests. JC was a great facilitator. More

by Linda Anderson Verified Customer Verified Customer

Report | Print

Always have had good service here in the past, this time the service took over 3 hours, they told me it was only supposed to be about an hour. the service took over 3 hours, they told me it was only supposed to be about an hour. More

by Pawpaw6100 Verified Customer Verified Customer

Report | Print

My service manager I would rate a five, but the dealership I would rate a 0. The reason is I had a check engine light go on, which auto zone ran it for free, but by the time I got to the dealer the dealership I would rate a 0. The reason is I had a check engine light go on, which auto zone ran it for free, but by the time I got to the dealer the light had gone off. My service manager told me they would have to charge me 98.00 to run it again. Every auto parts store runs these for free. This is nothing but a pure ripoff. So in closing, I might not ever get my car serviced here again, I definitely wouldn’t buy a car from a company that’s trying to screw me out of my last dime More

Report | Print

The car needed service: a recall, inspection, oil change, and new tires. Things went well for the most part. They acted quickly and effectively to correct an issue. In the end, the job was done. But there w and new tires. Things went well for the most part. They acted quickly and effectively to correct an issue. In the end, the job was done. But there were two issues: 1.) The four new tires ( with an asymmetrical tread pattern) were mounted with the outside sidewall facing inward - so they were all installed inside-out. 2.) While it may be a common practice to turn off headlights during diagnostics, good practice requires technicians to return all controls to their original positions. Failing to do so constitutes poor customer service. Luckily, I realized the problem as I left the city at night, realizing they were off - Glad I checked the tires before leaving - but I should have done a full inspection. More

Report | Print

The service was great as usual. It’s a great place to do business with. It’s a great place to do business with. More

by ronniejo219 Verified Customer Verified Customer

Report | Print

This service department is a critical piece of the dealership and a major reason why I chose to purchase another Toyota Tacoma from Cobb County Toyota. I drove past several Toyota dealerships to use C dealership and a major reason why I chose to purchase another Toyota Tacoma from Cobb County Toyota. I drove past several Toyota dealerships to use Cobb County Toyota More

by gregsutton1716 Verified Customer Verified Customer

Report | Print

Service employees are always friendly, professional, keeps me informed and helpful when I ask questions or advice. keeps me informed and helpful when I ask questions or advice. More

by NANCY.BLASINGAME Verified Customer Verified Customer

Report | Print

Had caliper covers. put on two cars. They did a great job and the cars look awesome. put on two cars. They did a great job and the cars look awesome. More

by TLINTNERMD Verified Customer Verified Customer

Report | Print

I brought my SUV in for what I thought was an electrical issue. It turned out to be something less serious. I appreciated the quick assessment and resolution; additionally a recall service was noted and f issue. It turned out to be something less serious. I appreciated the quick assessment and resolution; additionally a recall service was noted and fixed. More

by klausmar Verified Customer Verified Customer

Report | Print