Issac Moya
Issac Moya at Norm Reeves Honda Superstore North Richland Hills
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Issac Moya

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.5
30 Reviews
4.5

30 Reviews

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30 Reviews of Issac Moya

December 31, 2024

Dealership Rating
Employee Rating

No one seems to be on the same page , communication is only good unless you’re there buying a car. They don’t even care to pay out referrals for sending family and friends to buy cars. And if they offer y More

by hernandezunited
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We value customer feedback to keep our service center on track and to improve services where necessary. Please contact our service department so that we can learn more about your dissatisfaction with the service you scheduled for your Honda and provide you and other customers with a five-star experience. Thank you.

December 30, 2024

Dealership Rating
Employee Rating

My experience with Norman Reas has always been well enough to keep me happy for a little bit but in the time of me purchasing my vehicle we had terrible rates terrible payments my only wishes that ever More

by M_Rodriguez_M26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that our team was able to help you get a great vehicle! Our Hondas are excellent choices for long-term driving, so your model will make for a great companion well into the future. We're here to help you with all of your service needs to make sure that happens! Call us any time and we'll be happy to see you in.

November 14, 2024

Dealership Rating
Employee Rating

This is the 3rd survey I’m filling out. One more survey request, I’m going to sue you More

by Donkim233
Recommend Dealer
Yes
Nov 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback, Don. We send out surveys periodically to ensure that we're staying on track for service. If you would like to be removed from the list, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

October 26, 2024

Dealership Rating
Employee Rating

Very courteous and extremely quick. Overall I always have a wonderful experience when bringing my vehicles in for service! More

by Cmicknius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We value your loyalty to our service center, Cmicknius! We're pleased that you've always received quality service for your Honda. Thank you, and we look forward to serving you again!

October 20, 2024

Dealership Rating
Employee Rating

Everyone was so nice and they made sure that I was treated like family and they also got my car to me very quickly More

by Kacie Giles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the perfect rating! Our team is always ready to assist you.

October 14, 2024

Dealership Rating
Employee Rating

This place sucks. Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back More

by Jmorganragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We are concerned by your feedback and would like the opportunity to learn more about your experience. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 02, 2024

Dealership Rating
Employee Rating

Every thing every body is not good I will tell all my friends my family relatives and people who I know I will tell them not to business with that xxxxing dealer More

by Jeeban_Khatiwada2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We are saddened to hear about your recent experience at our dealership. We would like to learn more about your experience so that we can improve. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

October 01, 2024

Dealership Rating
Employee Rating

Anthony did a great job. The service department did a great job as well. I’ll be back. More

by ward.quinton1
Recommend Dealer
Yes
Oct 02, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your fantastic rating! We look forward to your next visit.

September 14, 2024

Dealership Rating
Employee Rating

Super clean, service advisors were great, Amanda got my car in and out super quick More

by adriel Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your kind words! Please don’t hesitate to stop by again or reach out if you need further assistance.

September 13, 2024

Dealership Rating
Employee Rating

Zach in service, Kevin O in sales, Evelyn and and Anthony in processing provided outstanding customer service More

by Maryjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ortega, Hailey Owens , Anthony Hall

Sep 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's what we like to hear, Maryjo! We're happy that Zach, Kevin, Evelyn, and Anthony were reasons for your successful service visit for your Honda. Thanks for letting us know, and we hope to see you again!

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